@charset "UTF-8";
a,
abbr,
acronym,
address,
applet,
article,
aside,
audio,
b,
big,
blockquote,
body,
canvas,
caption,
center,
cite,
code,
dd,
del,
details,
dfn,
div,
dl,
dt,
em,
embed,
fieldset,
figcaption,
figure,
footer,
form,
h1,
h2,
h3,
h4,
h5,
h6,
header,
hgroup,
html,
i,
iframe,
img,
ins,
kbd,
label,
legend,
li,
mark,
menu,
nav,
object,
ol,
output,
p,
pre,
q,
ruby,
s,
samp,
section,
small,
span,
strike,
strong,
sub,
summary,
sup,
table,
tbody,
td,
tfoot,
th,
thead,
time,
tr,
tt,
u,
ul,
var,
video {
  margin: 0;
  padding: 0;
  border: 0;
  font-size: 100%;
  vertical-align: baseline;
}

body,
html {
  height: 100%;
}

article,
aside,
details,
figcaption,
figure,
footer,
header,
hgroup,
menu,
nav,
section {
  display: block;
}

body {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-direction: column;
  flex-direction: column;
}

ol,
ul {
  list-style: none;
}

blockquote,
q {
  quotes: none;
}

blockquote:after,
blockquote:before {
  content: '';
  content: none;
}

q:after,
q:before {
  content: '';
  content: none;
}

table {
  border-collapse: collapse;
  border-spacing: 0;
}

a {
  text-decoration: none;
  color: #2c70a2;
  transition: color 250ms ease;
}

a:hover {
  color: #133e5e;
  text-decoration: none;
}

.footer a {
  text-decoration: underline !important;
  color: #2c70a2;
}

.footer a:hover {
  text-decoration: none !important;
}

.icon-01-normal-knowledge-b {
  width: 1.2em;
  height: 1em;
  fill: none;
}

.icon-01-normal-team {
  width: 1.41em;
  height: 1em;
  fill: #fff;
}

.icon-01-normal-tickets {
  width: 0.82em;
  height: 1em;
  fill: #fff;
}

.icon-actions {
  width: 1.23em;
  height: 1em;
  fill: #2c70a2;
}

.icon-add {
  width: 1em;
  height: 1em;
  fill: #2c70a2;
}

.icon-anonymize {
  width: 0.88em;
  height: 1em;
  fill: #c5cad4;
}

.icon-assign-no {
  width: 0.96em;
  height: 1em;
  fill: #26282a;
}

.icon-assign-plus {
  width: 1em;
  height: 1em;
  fill: #26282a;
}

.icon-assign {
  width: 0.86em;
  height: 1em;
  fill: #26282a;
}

.icon-attach {
  width: 1em;
  height: 1em;
  fill: #c5cad4;
}

.icon-back {
  width: 3.33em;
  height: 1em;
  fill: #26282a;
}

.icon-calendar {
  width: 1em;
  height: 1em;
  fill: #fff;
}

.icon-categories {
  width: 1em;
  height: 1em;
  fill: #fff;
}

.icon-chevron-down {
  width: 1.33em;
  height: 1em;
  fill: #26282a;
}

.icon-chevron-left {
  width: 1em;
  height: 1em;
  fill: initial;
}

.icon-chevron-right {
  width: 1em;
  height: 1em;
  fill: initial;
}

.icon-close-mobile {
  width: 1em;
  height: 1em;
  fill: #fff;
}

.icon-close {
  width: 1em;
  height: 1em;
  fill: #c5cad4;
}

.icon-cross {
  width: 1em;
  height: 1em;
  fill: #c5cad4;
}

.icon-delete {
  width: 0.94em;
  height: 1em;
  fill: #c5cad4;
}

.icon-dismiss {
  width: 1em;
  height: 1em;
  fill: #2c70a2;
}

.icon-document {
  width: 1em;
  height: 1em;
  fill: #959eb0;
}

.icon-down {
  width: 1.33em;
  height: 1em;
  fill: #26282a;
}

.icon-edit-ticket {
  width: 1em;
  height: 1em;
  fill: #c5cad4;
}

.icon-edit {
  width: 1em;
  height: 1em;
  fill: #2c70a2;
}

.icon-export {
  width: 1em;
  height: 1em;
  fill: #c5cad4;
}

.icon-eye-close {
  width: 1.33em;
  height: 1em;
  fill: #c5cad4;
}

.icon-eye-open {
  width: 1em;
  height: 1em;
  fill: #c5cad4;
}

.icon-filters {
  width: 1em;
  height: 1em;
  fill: #2c70a2;
}

.icon-folder {
  width: 1.22em;
  height: 1em;
  fill: #959eb0;
}

.icon-info {
  width: 1em;
  height: 1em;
  fill: #959eb0;
}

.icon-inquiries {
  width: 1em;
  height: 1em;
  fill: #959eb0;
}

.icon-knowledge {
  width: 1.2em;
  height: 1em;
  fill: #fff;
}

.icon-label {
  width: 1.33em;
  height: 1em;
  fill: #959eb0;
}

.icon-lock {
  width: 0.88em;
  height: 1em;
  fill: #c5cad4;
}

.icon-log-out {
  width: 1em;
  height: 1em;
  fill: #959eb0;
}

.icon-mail-small {
  width: 1.14em;
  height: 1em;
  fill: #c5cad4;
}

.icon-mail {
  width: 1.22em;
  height: 1em;
  fill: #c5cad4;
}

.icon-menu-mobile {
  width: 1.14em;
  height: 1em;
  fill: #fff;
}

.icon-menu {
  width: 1.43em;
  height: 1em;
  fill: #fff;
}

.icon-merge {
  width: 1em;
  height: 1em;
  fill: #26282a;
}

.icon-modules {
  width: 1em;
  height: 1em;
  fill: #fff;
}

.icon-move-to {
  width: 1em;
  height: 1em;
  fill: #26282a;
}

.icon-no-photo {
  width: 0.68em;
  height: 1em;
  fill: #fff;
}

.icon-note {
  width: 1em;
  height: 1em;
  fill: #c5cad4;
}

.icon-notes-2 {
  width: 1em;
  height: 1em;
  fill: none;
}

.icon-notification {
  width: 0.91em;
  height: 1em;
  fill: #c5cad4;
}

.icon-pause {
  width: 1em;
  height: 1em;
  fill: #959eb0;
}

.icon-pin {
  width: 0.63em;
  height: 1em;
  fill: #959eb0;
}

.icon-print {
  width: 1em;
  height: 1em;
  fill: #c5cad4;
}

.icon-priority {
  width: 1em;
  height: 1em;
  fill: #26282a;
}

.icon-refresh {
  width: 1em;
  height: 1em;
  fill: #c5cad4;
}

.icon-reports {
  width: 1.22em;
  height: 1em;
  fill: #fff;
}

.icon-search-type-knowledge {
  width: 1.2em;
  height: 1em;
  fill: #fff;
}

.icon-search-type-team {
  width: 1.41em;
  height: 1em;
  fill: #fff;
}

.icon-search-type-templates {
  width: 1em;
  height: 1em;
  fill: #fff;
}

.icon-search-type-tickets {
  width: 0.82em;
  height: 1em;
  fill: #fff;
}

.icon-search {
  width: 1em;
  height: 1em;
  fill: #c5cad4;
}

.icon-select {
  width: 0.5em;
  height: 1em;
  fill: #959eb0;
}

.icon-settings {
  width: 1em;
  height: 1em;
  fill: #fff;
}

.icon-smile-bad {
  width: 1em;
  height: 1em;
  fill: #969eb0;
}

.icon-smile-good {
  width: 1em;
  height: 1em;
  fill: #969eb0;
}

.icon-smile-neutral {
  width: 1em;
  height: 1em;
  fill: #969eb0;
}

.icon-star-filled {
  width: 5.6em;
  height: 1em;
  fill: #eeb707;
}

.icon-star-stroke {
  width: 5.6em;
  height: 1em;
  fill: #dfe4ec;
}

.icon-status {
  width: 0.88em;
  height: 1em;
  fill: #26282a;
}

.icon-submit-ticket {
  width: 1em;
  height: 1em;
  fill: #959eb0;
}

.icon-support {
  width: 1em;
  height: 1em;
  fill: #959eb0;
}

.icon-tag {
  width: 1.33em;
  height: 1em;
  fill: #c5cad4;
}

.icon-team {
  width: 1.41em;
  height: 1em;
  fill: #fff;
}

.icon-templates {
  width: 1em;
  height: 1em;
  fill: #fff;
}

.icon-thumb-up {
  width: 1em;
  height: 1em;
  fill: #969eb0;
}

.icon-thumb-down {
  width: 1em;
  height: 1em;
  fill: #969eb0;
}

.icon-tick {
  width: 1.38em;
  height: 1em;
  fill: #133e5e;
}

.icon-tickets {
  width: 0.82em;
  height: 1em;
  fill: #fff;
}

.icon-tools {
  width: 1em;
  height: 1em;
  fill: #fff;
}

.icon-warning {
  width: 1em;
  height: 1em;
  fill: initial;
}

.selectize-control.plugin-drag_drop.multi
  > .selectize-input
  > div.ui-sortable-placeholder {
  visibility: visible !important;
  background: #f2f2f2 !important;
  background: rgba(0, 0, 0, 0.06) !important;
  border: 0 none !important;
  box-shadow: inset 0 0 12px 4px #fff;
}

.selectize-control.plugin-drag_drop .ui-sortable-placeholder::after {
  content: '!';
  visibility: hidden;
}

.selectize-control.plugin-drag_drop .ui-sortable-helper {
  box-shadow: 0 2px 5px rgba(0, 0, 0, 0.2);
}

.selectize-dropdown-header {
  position: relative;
  padding: 5px 8px;
  border-bottom: 1px solid #d0d0d0;
  background: #f8f8f8;
  border-radius: 3px 3px 0 0;
}

.selectize-dropdown-header-close {
  position: absolute;
  right: 8px;
  top: 50%;
  color: #303030;
  opacity: 0.4;
  margin-top: -12px;
  line-height: 20px;
  font-size: 20px !important;
}

.selectize-dropdown-header-close:hover {
  color: #000;
}

.selectize-dropdown.plugin-optgroup_columns .optgroup {
  border-right: 1px solid #f2f2f2;
  border-top: 0 none;
  float: left;
  box-sizing: border-box;
}

.selectize-dropdown.plugin-optgroup_columns .optgroup:last-child {
  border-right: 0 none;
}

.selectize-dropdown.plugin-optgroup_columns .optgroup:before {
  display: none;
}

.selectize-dropdown.plugin-optgroup_columns .optgroup-header {
  border-top: 0 none;
}

.selectize-control.plugin-remove_button [data-value] {
  position: relative;
  padding-right: 24px !important;
}

.selectize-control.plugin-remove_button [data-value] .remove {
  z-index: 1;
  position: absolute;
  top: 0;
  right: 0;
  bottom: 0;
  width: 17px;
  text-align: center;
  font-weight: 700;
  font-size: 12px;
  color: inherit;
  text-decoration: none;
  vertical-align: middle;
  display: inline-block;
  padding: 2px 0 0;
  border-left: 1px solid #d0d0d0;
  border-radius: 0 2px 2px 0;
  box-sizing: border-box;
}

.selectize-control.plugin-remove_button [data-value] .remove:hover {
  background: rgba(0, 0, 0, 0.05);
}

.selectize-control.plugin-remove_button [data-value].active .remove {
  border-left-color: #cacaca;
}

.selectize-control.plugin-remove_button .disabled [data-value] .remove:hover {
  background: 0 0;
}

.selectize-control.plugin-remove_button .disabled [data-value] .remove {
  border-left-color: #fff;
}

.selectize-control.plugin-remove_button .remove-single {
  position: absolute;
  right: 0;
  top: 0;
  font-size: 23px;
}

.selectize-control {
  position: relative;
}

.selectize-dropdown,
.selectize-input,
.selectize-input input {
  color: #133e5e;
  font-family: inherit;
  font-size: 13px;
  line-height: 18px;
  -webkit-font-smoothing: inherit;
}

.selectize-control.single .selectize-input.input-active,
.selectize-input {
  background: #fff;
  cursor: text;
  display: inline-block;
}

.selectize-input {
  border: 1px solid #d0d0d0;
  padding: 8px;
  display: inline-block;
  width: 100%;
  overflow: hidden;
  position: relative;
  z-index: 1;
  box-sizing: border-box;
  box-shadow: inset 0 1px 1px rgba(0, 0, 0, 0.1);
  border-radius: 3px;
}

.selectize-input.full {
  background-color: #fff;
}

.selectize-input.disabled,
.selectize-input.disabled * {
  cursor: default !important;
}

.selectize-input.focus {
  box-shadow: inset 0 1px 2px rgba(0, 0, 0, 0.15);
}

.selectize-input.dropdown-active {
  border-radius: 3px 3px 0 0;
}

.selectize-input > * {
  vertical-align: baseline;
  display: -moz-inline-stack;
  display: inline-block;
  zoom: 1;
}

.selectize-control.multi .selectize-input > div {
  cursor: pointer;
  margin: 0 3px 3px 0;
  padding: 2px 6px;
  background: #f2f2f2;
  color: #303030;
  border: 0 solid #d0d0d0;
}

.selectize-control.multi .selectize-input > div.active {
  background: #e8e8e8;
  color: #303030;
  border: 0 solid #cacaca;
}

.selectize-control.multi .selectize-input.disabled > div,
.selectize-control.multi .selectize-input.disabled > div.active {
  color: #7d7d7d;
  background: #fff;
  border: 0 solid #fff;
}

.selectize-input > input {
  display: inline-block !important;
  padding: 0 !important;
  min-height: 0 !important;
  max-height: none !important;
  max-width: 100% !important;
  margin: 0 2px 0 0 !important;
  text-indent: 0 !important;
  border: 0 none !important;
  background: 0 0 !important;
  line-height: inherit !important;
  -webkit-user-select: auto !important;
  box-shadow: none !important;
}

.selectize-input > input::-ms-clear {
  display: none;
}

.selectize-input > input:focus {
  outline: 0 !important;
}

.selectize-input::after {
  content: ' ';
  display: block;
  clear: left;
}

.selectize-input.dropdown-active::before {
  content: ' ';
  display: block;
  position: absolute;
  background: #f0f0f0;
  height: 1px;
  bottom: 0;
  left: 0;
  right: 0;
}

.selectize-dropdown {
  position: absolute;
  z-index: 10;
  border: 1px solid #d0d0d0;
  background: #fff;
  margin: -1px 0 0;
  border-top: 0 none;
  box-sizing: border-box;
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.1);
  border-radius: 0 0 3px 3px;
}

.selectize-dropdown [data-selectable] {
  cursor: pointer;
  overflow: hidden;
}

.selectize-dropdown [data-selectable] .highlight {
  background: rgba(125, 168, 208, 0.2);
  border-radius: 1px;
}
.selectize-dropdown [data-selectable] .highlight.extra-space-infront::before {
  /* handling situations where multi word searches would break a word and remove a space*/
  content: ' ';
}
.selectize-dropdown .optgroup-header,
.selectize-dropdown .option {
  padding: 5px 8px;
}

.selectize-dropdown .option,
.selectize-dropdown [data-disabled],
.selectize-dropdown [data-disabled] [data-selectable].option {
  cursor: inherit;
  opacity: 0.5;
}

.selectize-dropdown [data-selectable].option {
  opacity: 1;
}

.selectize-dropdown .optgroup:first-child .optgroup-header {
  border-top: 0 none;
}

.selectize-dropdown .optgroup-header {
  color: #303030;
  background: #fff;
  cursor: default;
}

.selectize-dropdown .active {
  background-color: #f5fafd;
  color: #495c68;
}

.selectize-dropdown .active.create {
  color: #495c68;
}

.selectize-dropdown .create {
  color: rgba(48, 48, 48, 0.5);
}

.selectize-dropdown-content {
  overflow-y: auto;
  overflow-x: hidden;
  max-height: 200px;
  -webkit-overflow-scrolling: touch;
}

.selectize-control.single .selectize-input,
.selectize-control.single .selectize-input input {
  cursor: pointer;
}

.selectize-control.single .selectize-input.input-active,
.selectize-control.single .selectize-input.input-active input {
  cursor: text;
}

.selectize-control.single .selectize-input:after {
  content: ' ';
  display: block;
  position: absolute;
  top: 50%;
  right: 15px;
  margin-top: -3px;
  width: 0;
  height: 0;
  border-style: solid;
  border-width: 5px 5px 0;
  border-color: gray transparent transparent;
}

.selectize-control.single .selectize-input.dropdown-active:after {
  margin-top: -4px;
  border-width: 0 5px 5px;
  border-color: transparent transparent gray;
}

.selectize-control.rtl.single .selectize-input:after {
  left: 15px;
  right: auto;
}

.selectize-control.rtl .selectize-input > input {
  margin: 0 4px 0 -2px !important;
}

.selectize-control .selectize-input.disabled {
  opacity: 0.5;
  background-color: #fafafa;
}

.selectize-input {
  padding: 11px 12px;
  width: auto !important;
  border: solid 1px #d4d6e3;
  transition: all 250ms ease;
}

.selectize-input.input-active {
  border: solid 1px #2c70a2 !important;
}

.selectize-input:not(.read-write):hover,
.selectize-input:not(.read-write).dropdown-active:hover {
  border: solid 1px #133e5e !important;
  background-color: #2c70a2 !important;
  color: #fff;
}

.selectize-control.read-write .selectize-input:hover,
.selectize-control.read-write .selectize-input.dropdown-active:hover {
  background: #ffffff !important;
  color: #133e5e;
}
.selectize-control.input-tags {
  line-height: 1;
  margin-left: 24px;
}

.selectize-control.multi .selectize-input > div {
  margin: 0 6px 0 0;
  padding: 0;
  background: 0 0;
  color: #26282a;
  border: none;
}

.selectize-control {
  display: -ms-flexbox;
  display: flex;
}

.selectize-control .selectize-input {
  border-radius: 2px;
  border: solid 1px #2c70a2;
  box-shadow: none;
  min-width: 100px;
  padding: 0 30px 0 12px;
  height: 40px;
  display: -ms-flexbox !important;
  display: flex !important;
  -ms-flex-align: center;
  align-items: center;
  transition: all 250ms ease;
  z-index: 8;
}

.selectize-control .selectize-input:after {
  border: none !important;
  background: transparent url(../img/chevron-down.svg) no-repeat center;
  width: 8px !important;
  height: 8px !important;
  opacity: 0.25 !important;
  transition: all 250ms ease;
}

.selectize-control .selectize-input.focus::after {
  -ms-transform: rotate(180deg);
  transform: rotate(180deg);
}

.selectize-control .selectize-dropdown {
  box-shadow: 0 2px 5px 0 rgba(38, 40, 42, 0.3);
  border: none;
}

.selectize-control .selectize-dropdown .option {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
  height: 40px;
  padding: 0 32px 0 16px;
  color: #133e5e;
  white-space: pre;
}

.selectize-control .selectize-dropdown .option.active {
  background-color: #2c70a2;
  color: #fff;
}

.selectize-dropdown {
  width: auto !important;
}

.selectize-dropdown .optgroup-header,
.selectize-dropdown [data-selectable] {
  white-space: nowrap;
}

.selectize-control.isError .selectize-input {
  border: solid 1px #e64342 !important;
}

.datepicker--cells {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-wrap: wrap;
  flex-wrap: wrap;
}

.datepicker--cell {
  border-radius: 4px;
  box-sizing: border-box;
  cursor: pointer;
  display: -ms-flexbox;
  display: flex;
  position: relative;
  -ms-flex-align: center;
  align-items: center;
  -ms-flex-pack: center;
  justify-content: center;
  height: 32px;
  z-index: 1;
}

.datepicker--cell.-focus- {
  background: #f0f0f0;
}

.datepicker--cell.-current- {
  color: #4eb5e6;
}

.datepicker--cell.-current-.-focus- {
  color: #4a4a4a;
}

.datepicker--cell.-current-.-in-range- {
  color: #4eb5e6;
}

.datepicker--cell.-in-range- {
  background: rgba(92, 196, 239, 0.1);
  color: #4a4a4a;
  border-radius: 0;
}

.datepicker--cell.-in-range-.-focus- {
  background-color: rgba(92, 196, 239, 0.2);
}

.datepicker--cell.-disabled- {
  cursor: default;
  color: #aeaeae;
}

.datepicker--cell.-disabled-.-focus- {
  color: #aeaeae;
}

.datepicker--cell.-disabled-.-in-range- {
  color: #a1a1a1;
}

.datepicker--cell.-disabled-.-current-.-focus- {
  color: #aeaeae;
}

.datepicker--cell.-range-from- {
  border: 1px solid rgba(92, 196, 239, 0.5);
  background-color: rgba(92, 196, 239, 0.1);
  border-radius: 4px 0 0 4px;
}

.datepicker--cell.-range-to- {
  border: 1px solid rgba(92, 196, 239, 0.5);
  background-color: rgba(92, 196, 239, 0.1);
  border-radius: 0 4px 4px 0;
}

.datepicker--cell.-selected-,
.datepicker--cell.-selected-.-current- {
  color: #fff;
  background: #5cc4ef;
}

.datepicker--cell.-range-from-.-range-to- {
  border-radius: 4px;
}

.datepicker--cell.-selected- {
  border: none;
}

.datepicker--cell.-selected-.-focus- {
  background: #45bced;
}

.datepicker--cell:empty {
  cursor: default;
}

.datepicker--days-names {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-wrap: wrap;
  flex-wrap: wrap;
  margin: 8px 0 3px;
}

.datepicker--day-name {
  color: #ff9a19;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
  -ms-flex-pack: center;
  justify-content: center;
  -ms-flex: 1;
  flex: 1;
  text-align: center;
  text-transform: uppercase;
  font-size: 0.8em;
}

.-only-timepicker- .datepicker--content,
.datepicker--body,
.datepicker-inline .datepicker--pointer {
  display: none;
}

.datepicker--cell-day {
  width: 14.28571%;
}

.datepicker--cells-months {
  height: 170px;
}

.datepicker--cell-month {
  width: 33.33%;
  height: 25%;
}

.datepicker--cells-years,
.datepicker--years {
  height: 170px;
}

.datepicker--cell-year {
  width: 25%;
  height: 33.33%;
}

.datepickers-container {
  position: absolute;
  left: 0;
  top: 0;
}

@media print {
  .datepickers-container {
    display: none;
  }
}

.datepicker {
  background: #fff;
  border: 1px solid #dbdbdb;
  box-shadow: 0 4px 12px rgba(0, 0, 0, 0.15);
  border-radius: 4px;
  box-sizing: content-box;
  font-family: Tahoma, sans-serif;
  font-size: 14px;
  color: #133e5e;
  width: 250px;
  position: absolute;
  left: -100000px;
  opacity: 0;
  transition: opacity 0.3s ease, transform 0.3s ease, left 0 0.3s;
  z-index: 100;
}

.datepicker.-from-top- {
  -ms-transform: translateY(-8px);
  transform: translateY(-8px);
}

.datepicker.-from-right- {
  -ms-transform: translateX(8px);
  transform: translateX(8px);
}

.datepicker.-from-bottom- {
  -ms-transform: translateY(8px);
  transform: translateY(8px);
}

.datepicker.-from-left- {
  -ms-transform: translateX(-8px);
  transform: translateX(-8px);
}

.datepicker.active {
  opacity: 1;
  -ms-transform: translate(0);
  transform: translate(0);
  transition: opacity 0.3s ease, transform 0.3s ease, left 0 0;
}

.datepicker-inline .datepicker {
  border-color: #d7d7d7;
  box-shadow: none;
  position: static;
  left: auto;
  right: auto;
  opacity: 1;
  -ms-transform: none;
  transform: none;
}

.datepicker--content {
  box-sizing: content-box;
  padding: 4px;
}

.datepicker--pointer {
  position: absolute;
  background: #fff;
  border-top: 1px solid #dbdbdb;
  border-right: 1px solid #dbdbdb;
  width: 10px;
  height: 10px;
  z-index: -1;
}

.datepicker--nav-action:hover,
.datepicker--nav-title:hover {
  background: #f0f0f0;
}

.-top-center- .datepicker--pointer,
.-top-left- .datepicker--pointer,
.-top-right- .datepicker--pointer {
  top: calc(100% - 4px);
  -ms-transform: rotate(135deg);
  transform: rotate(135deg);
}

.-right-bottom- .datepicker--pointer,
.-right-center- .datepicker--pointer,
.-right-top- .datepicker--pointer {
  right: calc(100% - 4px);
  -ms-transform: rotate(225deg);
  transform: rotate(225deg);
}

.-bottom-center- .datepicker--pointer,
.-bottom-left- .datepicker--pointer,
.-bottom-right- .datepicker--pointer {
  bottom: calc(100% - 4px);
  -ms-transform: rotate(315deg);
  transform: rotate(315deg);
}

.-left-bottom- .datepicker--pointer,
.-left-center- .datepicker--pointer,
.-left-top- .datepicker--pointer {
  left: calc(100% - 4px);
  -ms-transform: rotate(45deg);
  transform: rotate(45deg);
}

.-bottom-left- .datepicker--pointer,
.-top-left- .datepicker--pointer {
  left: 10px;
}

.-bottom-right- .datepicker--pointer,
.-top-right- .datepicker--pointer {
  right: 10px;
}

.-bottom-center- .datepicker--pointer,
.-top-center- .datepicker--pointer {
  left: calc(50% - 10px / 2);
}

.-left-top- .datepicker--pointer,
.-right-top- .datepicker--pointer {
  top: 10px;
}

.-left-bottom- .datepicker--pointer,
.-right-bottom- .datepicker--pointer {
  bottom: 10px;
}

.-left-center- .datepicker--pointer,
.-right-center- .datepicker--pointer {
  top: calc(50% - 10px / 2);
}

.datepicker--body.active {
  display: block;
}

.datepicker--nav {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: justify;
  justify-content: space-between;
  border-bottom: 1px solid #efefef;
  min-height: 32px;
  padding: 4px;
}

.-only-timepicker- .datepicker--nav {
  display: none;
}

.datepicker--nav-action,
.datepicker--nav-title {
  display: -ms-flexbox;
  display: flex;
  cursor: pointer;
  -ms-flex-align: center;
  align-items: center;
  -ms-flex-pack: center;
  justify-content: center;
}

.datepicker--nav-action {
  width: 32px;
  border-radius: 4px;
  -webkit-user-select: none;
  -moz-user-select: none;
  -ms-user-select: none;
  user-select: none;
}

.datepicker--nav-action.-disabled- {
  visibility: hidden;
}

.datepicker--nav-action svg {
  width: 32px;
  height: 32px;
}

.datepicker--nav-action path {
  fill: none;
  stroke: #9c9c9c;
  stroke-width: 2px;
}

.datepicker--nav-title {
  border-radius: 4px;
  padding: 0 8px;
}

.datepicker--buttons,
.datepicker--time {
  border-top: 1px solid #efefef;
  padding: 4px;
}

.datepicker--nav-title i {
  font-style: normal;
  color: #9c9c9c;
  margin-left: 5px;
}

.datepicker--nav-title.-disabled- {
  cursor: default;
  background: 0 0;
}

.datepicker--buttons {
  display: -ms-flexbox;
  display: flex;
}

.datepicker--button {
  color: #4eb5e6;
  cursor: pointer;
  border-radius: 4px;
  -ms-flex: 1;
  flex: 1;
  display: -ms-inline-flexbox;
  display: inline-flex;
  -ms-flex-pack: center;
  justify-content: center;
  -ms-flex-align: center;
  align-items: center;
  height: 32px;
}

.datepicker--button:hover {
  color: #4a4a4a;
  background: #f0f0f0;
}

.datepicker--time {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
  position: relative;
}

.datepicker--time.-am-pm- .datepicker--time-sliders {
  -ms-flex: 0 1 138px;
  flex: 0 1 138px;
  max-width: 138px;
}

.-only-timepicker- .datepicker--time {
  border-top: none;
}

.datepicker--time-sliders {
  -ms-flex: 0 1 153px;
  flex: 0 1 153px;
  margin-right: 10px;
  max-width: 153px;
}

.datepicker--time-label {
  display: none;
  font-size: 12px;
}

.datepicker--time-current {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
  -ms-flex: 1;
  flex: 1;
  font-size: 14px;
  text-align: center;
  margin: 0 0 0 10px;
}

.datepicker--time-current-colon {
  margin: 0 2px 3px;
  line-height: 1;
}

.datepicker--time-current-hours,
.datepicker--time-current-minutes {
  line-height: 1;
  font-size: 19px;
  font-family: 'Century Gothic', CenturyGothic, AppleGothic, sans-serif;
  position: relative;
  z-index: 1;
}

.datepicker--time-current-hours:after,
.datepicker--time-current-minutes:after {
  content: '';
  background: #f0f0f0;
  border-radius: 4px;
  position: absolute;
  left: -2px;
  top: -3px;
  right: -2px;
  bottom: -2px;
  z-index: -1;
  opacity: 0;
}

.datepicker--time-current-hours.-focus-:after,
.datepicker--time-current-minutes.-focus-:after {
  opacity: 1;
}

.datepicker--time-current-ampm {
  text-transform: uppercase;
  -ms-flex-item-align: end;
  align-self: flex-end;
  color: #9c9c9c;
  margin-left: 6px;
  font-size: 11px;
  margin-bottom: 1px;
}

.datepicker--time-row {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
  font-size: 11px;
  height: 17px;
  background: linear-gradient(to right, #dedede, #dedede) left 50%/100% 1px
    no-repeat;
}

.datepicker--time-row:first-child {
  margin-bottom: 4px;
}

.datepicker--time-row input[type='range'] {
  background: 0 0;
  cursor: pointer;
  -ms-flex: 1;
  flex: 1;
  height: 100%;
  padding: 0;
  margin: 0;
  -webkit-appearance: none;
}

.datepicker--time-row input[type='range']::-ms-tooltip {
  display: none;
}

.datepicker--time-row input[type='range']:hover::-webkit-slider-thumb {
  border-color: #b8b8b8;
}

.datepicker--time-row input[type='range']:hover::-moz-range-thumb {
  border-color: #b8b8b8;
}

.datepicker--time-row input[type='range']:hover::-ms-thumb {
  border-color: #b8b8b8;
}

.datepicker--time-row input[type='range']:focus {
  outline: 0;
}

.datepicker--time-row input[type='range']:focus::-webkit-slider-thumb {
  background: #5cc4ef;
  border-color: #5cc4ef;
}

.datepicker--time-row input[type='range']:focus::-moz-range-thumb {
  background: #5cc4ef;
  border-color: #5cc4ef;
}

.datepicker--time-row input[type='range']:focus::-ms-thumb {
  background: #5cc4ef;
  border-color: #5cc4ef;
}

.datepicker--time-row input[type='range']::-webkit-slider-thumb {
  -webkit-appearance: none;
  box-sizing: border-box;
  height: 12px;
  width: 12px;
  border-radius: 3px;
  border: 1px solid #dedede;
  background: #fff;
  cursor: pointer;
  transition: background 0.2s;
  margin-top: -6px;
}

.datepicker--time-row input[type='range']::-moz-range-thumb {
  box-sizing: border-box;
  height: 12px;
  width: 12px;
  border-radius: 3px;
  border: 1px solid #dedede;
  background: #fff;
  cursor: pointer;
  transition: background 0.2s;
}

.datepicker--time-row input[type='range']::-ms-thumb {
  box-sizing: border-box;
  height: 12px;
  width: 12px;
  border-radius: 3px;
  border: 1px solid #dedede;
  background: #fff;
  cursor: pointer;
  transition: background 0.2s;
}

.datepicker--time-row input[type='range']::-webkit-slider-runnable-track {
  border: none;
  height: 1px;
  cursor: pointer;
  color: transparent;
  background: 0 0;
}

.datepicker--time-row input[type='range']::-moz-range-track {
  border: none;
  height: 1px;
  cursor: pointer;
  color: transparent;
  background: 0 0;
}

.datepicker--time-row input[type='range']::-ms-track {
  border: none;
  height: 1px;
  cursor: pointer;
  color: transparent;
  background: 0 0;
}

.datepicker--time-row input[type='range']::-ms-fill-lower {
  background: 0 0;
}

.datepicker--time-row input[type='range']::-ms-fill-upper {
  background: 0 0;
}

.datepicker--time-row span {
  padding: 0 12px;
}

.datepicker--time-icon {
  color: #9c9c9c;
  border: 1px solid;
  border-radius: 50%;
  font-size: 16px;
  position: relative;
  margin: 0 5px -1px 0;
  width: 1em;
  height: 1em;
}

.datepicker--time-icon:after,
.datepicker--time-icon:before {
  content: '';
  background: currentColor;
  position: absolute;
}

.datepicker--time-icon:after {
  height: 0.4em;
  width: 1px;
  left: calc(50% - 1px);
  top: calc(50% + 1px);
  -ms-transform: translateY(-100%);
  transform: translateY(-100%);
}

.datepicker--time-icon:before {
  width: 0.4em;
  height: 1px;
  top: calc(50% + 1px);
  left: calc(50% - 1px);
}

.datepicker--cell-day.-other-month-,
.datepicker--cell-year.-other-decade- {
  color: #bbb;
}

.datepicker--cell-day.-other-month-:hover,
.datepicker--cell-year.-other-decade-:hover {
  color: #c5c5c5;
}

.-disabled-.-focus-.datepicker--cell-day.-other-month-,
.-disabled-.-focus-.datepicker--cell-year.-other-decade- {
  color: #dedede;
}

.-selected-.datepicker--cell-day.-other-month-,
.-selected-.datepicker--cell-year.-other-decade- {
  color: #fff;
  background: #a2ddf6;
}

.-selected-.-focus-.datepicker--cell-day.-other-month-,
.-selected-.-focus-.datepicker--cell-year.-other-decade- {
  background: #8ad5f4;
}

.-in-range-.datepicker--cell-day.-other-month-,
.-in-range-.datepicker--cell-year.-other-decade- {
  background-color: rgba(92, 196, 239, 0.1);
  color: #ccc;
}

.-in-range-.-focus-.datepicker--cell-day.-other-month-,
.-in-range-.-focus-.datepicker--cell-year.-other-decade- {
  background-color: rgba(92, 196, 239, 0.2);
}

.datepicker--cell-day.-other-month-:empty,
.datepicker--cell-year.-other-decade-:empty {
  background: 0 0;
  border: none;
}

@font-face {
  font-family: Lato;
  src: url(../fonts/Lato-Regular.eot);
  src: url(../fonts/Lato-Regular.eot?#iefix) format('embedded-opentype'),
    url(../fonts/Lato-Regular.woff2) format('woff2'),
    url(../fonts/Lato-Regular.woff) format('woff'),
    url(../fonts/Lato-Regular.ttf) format('truetype'),
    url(https://www.hesk.com/demo/theme/hesk3/customer/fonts/Lato-Regular.svg#Lato-Regular)
      format('svg');
  font-weight: 400;
  font-style: normal;
}

@font-face {
  font-family: Lato;
  src: url(../fonts/Lato-Bold.eot);
  src: url(../fonts/Lato-Bold.eot?#iefix) format('embedded-opentype'),
    url(../fonts/Lato-Bold.woff2) format('woff2'),
    url(../fonts/Lato-Bold.woff) format('woff'),
    url(../fonts/Lato-Bold.ttf) format('truetype'),
    url(https://www.hesk.com/demo/theme/hesk3/customer/fonts/Lato-Bold.svg#Lato-Bold)
      format('svg');
  font-weight: 700;
  font-style: normal;
}

html {
  box-sizing: border-box;
}

*,
::after,
::before {
  box-sizing: inherit;
}

:root {
  font-family: Lato, Arial, sans-serif;
  line-height: 1.57;
}
:root {
  --brand-500: #3aa67e;
  --brand-700: #2a7057;
}

:root * {
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
  -webkit-overflow-scrolling: touch;
}

img {
  max-width: 100%;
}

picture img,
picture source {
  width: 100%;
  height: 100%;
  object-fit: cover;
  object-position: center;
}

.m0 {
  margin: 0 !important;
}

.mt0 {
  margin-top: 0 !important;
}

.mr0 {
  margin-right: 0 !important;
}

.mb0 {
  margin-bottom: 0 !important;
}

.ml0 {
  margin-left: 0 !important;
}

.p0 {
  padding: 0 !important;
}

.pt0 {
  padding-top: 0 !important;
}

.pr0 {
  padding-right: 0 !important;
}

.pb0 {
  padding-bottom: 0 !important;
}

.pl0 {
  padding-left: 0 !important;
}

.mt2 {
  margin-top: 24px;
}

.ml1 {
  margin-left: 12px;
}

.bg-absolute {
  position: absolute;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  z-index: 0;
  background-color: #fcfcfc;
}

.bg-absolute img {
  display: block;
  width: 100%;
  height: 100%;
  object-fit: cover;
  object-position: center bottom;
}

img {
  border: 0;
}

img:not([src]):not([srcset]) {
  visibility: hidden;
}

.lazyload {
  animation-name: fade;
  animation-duration: 1s;
}

@keyframes fade {
  from {
    opacity: 0;
  }
  to {
    opacity: 1;
  }
}

.overflow-y-scroll {
  overflow-y: auto;
}

.overflow-x-scroll {
  overflow-x: auto;
  overflow-y: hidden;
}

.icon {
  transition: all 0.3s ease;
}

.icon-chevron-down {
  font-size: 8px;
}

.link {
  text-decoration: underline !important;
  color: #1776ea;
}

.link:hover {
  text-decoration: none !important;
  color: #2c70a2;
}

.underline {
  text-decoration: underline !important;
}

.underline:hover {
  text-decoration: none !important;
}

.d-flex {
  display: -ms-flexbox;
  display: flex;
}

.d-flex-center {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
}

.justify-content-center {
  -ms-flex-pack: center;
  justify-content: center;
}

.font-weight-bold {
  font-weight: 700;
}

.text-center {
  text-align: center;
}

.c_battleship-grey {
  color: #6b7480;
}

.badge {
  position: absolute;
  right: 0;
  top: 0;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: center;
  justify-content: center;
  -ms-flex-align: center;
  align-items: center;
  width: 16px;
  height: 16px;
  background-color: #38bc7d;
  font-size: 8px;
  font-weight: 600;
  line-height: 1;
  letter-spacing: 0.1px;
  text-align: center;
  color: #fff;
  border-radius: 50%;
}

.dropdown,
.dropdown-select,
.with-label {
  display: -ms-inline-flexbox;
  display: inline-flex;
  -ms-flex-align: center;
  align-items: center;
  position: relative;
  cursor: pointer;
}

.dropdown .icon-chevron-down,
.dropdown-select .icon-chevron-down,
.with-label .icon-chevron-down {
  fill: #002d73;
}

.dropdown label,
.dropdown-select label,
.with-label label {
  cursor: pointer;
  color: #133e5e;
  white-space: nowrap;
}

.dropdown .label,
.dropdown-select .label,
.with-label .label {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
  color: #133e5e;
  cursor: pointer;
}

.dropdown .label .icon-chevron-down,
.dropdown-select .label .icon-chevron-down,
.with-label .label .icon-chevron-down {
  -ms-flex-preferred-size: 8px;
  flex-basis: 8px;
  -ms-flex-negative: 0;
  flex-shrink: 0;
}

.dropdown-select.active .icon-chevron-down,
.dropdown.active .icon-chevron-down,
.with-label.active .icon-chevron-down {
  -ms-transform: rotate(180deg);
  transform: rotate(180deg);
}

.dropdown-select.left .dropdown-list,
.dropdown.left .dropdown-list,
.with-label.left .dropdown-list {
  left: 0;
}

.dropdown-select.center .dropdown-list,
.dropdown.center .dropdown-list,
.with-label.center .dropdown-list {
  left: 50%;
  -ms-transform: translateX(-50%);
  transform: translateX(-50%);
}

.dropdown-select.right .dropdown-list,
.dropdown.right .dropdown-list,
.with-label.right .dropdown-list {
  right: 0;
}

.dropdown-select.priority[data-value='low'] span,
.dropdown.priority[data-value='low'] span,
.with-label.priority[data-value='low'] span {
  padding-left: 24px;
  background: url(../img/label-low.svg) no-repeat left center;
}

.dropdown-select.priority[data-value='medium'] span,
.dropdown.priority[data-value='medium'] span,
.with-label.priority[data-value='medium'] span {
  padding-left: 24px;
  background: url(../img/label-medium.svg) no-repeat left center;
}

.dropdown-select.priority[data-value='high'] span,
.dropdown.priority[data-value='high'] span,
.with-label.priority[data-value='high'] span {
  padding-left: 24px;
  background: url(../img/label-high.svg) no-repeat left center;
}

.dropdown-select.priority[data-value='critical'] span,
.dropdown.priority[data-value='critical'] span,
.with-label.priority[data-value='critical'] span {
  padding-left: 24px;
  background: url(../img/label-critical.svg) no-repeat left center;
}

.dropdown-select.priority [data-option='low'],
.dropdown.priority [data-option='low'],
.with-label.priority [data-option='low'] {
  padding-left: 47px;
  background: url(../img/label-low.svg) no-repeat 21px center;
}

.dropdown-select.priority [data-option='medium'],
.dropdown.priority [data-option='medium'],
.with-label.priority [data-option='medium'] {
  padding-left: 47px;
  background: url(../img/label-medium.svg) no-repeat 21px center;
}

.dropdown-select.priority [data-option='high'],
.dropdown.priority [data-option='high'],
.with-label.priority [data-option='high'] {
  padding-left: 47px;
  background: url(../img/label-high.svg) no-repeat 21px center;
}

.dropdown-select.priority [data-option='critical'],
.dropdown.priority [data-option='critical'],
.with-label.priority [data-option='critical'] {
  padding-left: 47px;
  background: url(../img/label-critical.svg) no-repeat 21px center;
}

.dropdown-select > span,
.dropdown > span,
.with-label > span {
  -webkit-user-select: none;
  -moz-user-select: none;
  -ms-user-select: none;
  user-select: none;
}

.dropdown select,
.dropdown-select select,
.with-label select {
  display: none;
}

.dropdown .icon-chevron-down,
.dropdown-select .icon-chevron-down,
.with-label .icon-chevron-down {
  margin-top: 1px;
  width: 8px;
  height: 8px;
  margin-left: 8px;
  transition: all 100ms ease;
}

.dropdown .dropdown-list,
.dropdown-select .dropdown-list,
.with-label .dropdown-list {
  display: none;
  border-radius: 2px;
  box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
  background-color: #fff;
  list-style: none;
  margin: 0;
  padding: 0;
  position: absolute;
  top: 100%;
  z-index: 100;
  border: 1px solid #2c70a2;
}

.dropdown .dropdown-list .separator,
.dropdown-select .dropdown-list .separator,
.with-label .dropdown-list .separator {
  height: 1px;
  background-color: #dfe4ec;
}

.dropdown .dropdown-list > li,
.dropdown-select .dropdown-list > li,
.with-label .dropdown-list > li {
  height: 40px;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
  white-space: nowrap;
  padding: 0 16px;
  color: #133e5e;
}

.dropdown .dropdown-list > li {
  padding: 0;
}
.dropdown .dropdown-list > li.selected,
.dropdown-select .dropdown-list > li.selected,
.with-label .dropdown-list > li.selected {
  /*display: none*/
}

.dropdown .dropdown-list > li a,
.dropdown-select .dropdown-list > li a,
.with-label .dropdown-list > li a {
  width: 100%;
  height: 100%;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
  color: #133e5e;
}

.dropdown .dropdown-list > li a {
  padding: 0 16px !important;
}

.dropdown .dropdown-list > li:hover a,
.dropdown-select .dropdown-list > li:hover a,
.with-label .dropdown-list > li:hover a {
  color: #fff;
}

.dropdown .dropdown-list > li a:hover,
.dropdown-select .dropdown-list > li a:hover,
.with-label .dropdown-list > li a:hover {
  color: #fff;
}

.dropdown .dropdown-list > li svg,
.dropdown-select .dropdown-list > li svg,
.with-label .dropdown-list > li svg {
  transition: all 100ms ease;
  fill: #959eb0;
  margin-right: 8px;
  width: 16px;
  height: 16px;
}

.dropdown .dropdown-list > li:hover,
.dropdown-select .dropdown-list > li:hover,
.with-label .dropdown-list > li:hover {
  background-color: #2c70a2;
  color: #fff !important;
}

.dropdown .dropdown-list > li:hover svg,
.dropdown-select .dropdown-list > li:hover svg,
.with-label .dropdown-list > li:hover svg {
  fill: #fff !important;
}

.accordion .accordion-title {
  cursor: pointer;
}

.accordion .accordion-body {
  display: none;
}

.accordion.visible .accordion-title svg {
  -ms-transform: rotate(180deg);
  transform: rotate(180deg);
}

body.noscroll {
  width: 100%;
  height: 100% !important;
  position: fixed;
  top: 0;
  bottom: 0;
  overflow: hidden;
}

.modal {
  position: fixed;
  top: 0;
  right: 0;
  bottom: 0;
  left: 0;
  z-index: 30;
  background-color: rgba(38, 40, 42, 0.8);
  text-align: center;
  display: none;
}

.modal::before {
  content: '';
  display: inline-block;
  height: 100%;
  margin-left: -0.05em;
  vertical-align: middle;
}

.modal .modal__body {
  padding: 40px 24px;
  box-shadow: 0 8px 16px 0 rgba(38, 40, 42, 0.1);
  background-color: #fff;
  margin: auto;
  display: inline-block;
  position: relative;
  width: 440px;
  vertical-align: middle;
}

.modal .modal__body .modal__close {
  position: absolute;
  width: 32px;
  height: 32px;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: center;
  justify-content: center;
  -ms-flex-align: center;
  align-items: center;
  top: 0;
  right: 0;
  cursor: pointer;
}

.modal .modal__body .modal__close .icon-close {
  width: 8px;
  height: 8px;
}

.modal .modal__body .modal__close:hover .icon-close {
  fill: #002d73;
}

.modal .modal__body h3 {
  font-family: 'Lato', Arial, sans-serif;
  font-size: 18px;
  font-weight: 700;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.22;
  letter-spacing: 0.1px;
  text-align: center;
}

.modal .modal__body .modal__description {
  margin-top: 24px;
  font-family: 'Lato', Arial, sans-serif;
  font-size: 14px;
  font-weight: 400;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.57;
  letter-spacing: 0.1px;
  text-align: center;
}

.modal .modal__body .modal__buttons {
  margin-top: 32px;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: justify;
  justify-content: space-between;
}

.modal .modal__body .modal__buttons button {
  min-width: 176px;
}

@media screen and (max-width: 899px) {
  .modal .modal__body {
    width: 90%;
  }
  .modal .modal__body .btn {
    height: 40px !important;
  }
  .modal .modal__body .modal__buttons {
    -ms-flex-pack: center;
    justify-content: center;
    -ms-flex-wrap: wrap;
    flex-wrap: wrap;
  }
  .modal .modal__body .modal__buttons .btn {
    margin: 0 8px 16px;
  }
}

.dropdown.priority .low {
  fill: #959eb0 !important;
}

.dropdown.priority .medium {
  fill: #38bc7d !important;
}

.dropdown.priority .hight {
  fill: #ffc200 !important;
}

.dropdown.priority .critical {
  fill: #e64342 !important;
}

.nowrap {
  white-space: nowrap;
}

button {
  font-family: Lato, Arial, sans-serif;
  color: #26282a;
}

.btn {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: center;
  justify-content: center;
  -ms-flex-align: center;
  align-items: center;
  height: 32px;
  padding: 5px 12px;
  background-color: transparent;
  border: none;
  outline: 0;
  cursor: pointer;
  font-size: 13px;
  font-weight: 400;
  border-radius: 2px;
  transition: all 250ms ease;
}

.btn > .icon + span,
.btn > span + .icon {
  margin-left: 8px;
}

.btn .icon {
  fill: currentColor;
}

@media screen and (max-width: 900px) {
  .btn {
    cursor: default;
  }
}

.btn-transparent {
  background-color: #fff;
  border: 1px solid #c5cad4;
  font-size: 14px;
  font-weight: 400;
  letter-spacing: 0.1px;
  color: #6b7480;
}

.btn.cancel {
  width: 120px;
  height: 40px;
  border: 1px solid #133e5e;
  color: #133e5e;
}

.btn-empty {
  padding: 0;
}

.btn-full {
  min-width: 152px;
  height: 40px;
  background-color: #2c7a67;
  color: #fff;
  font-weight: 600;
  transition: opacity 0.3s ease;
  text-decoration: none;
}

.notification a.btn-full {
  color: #fff !important;
  text-decoration: none !important;
  width: 152px;
}

.btn-full:hover {
  opacity: 0.4;
}

.btn-full.disabled,
.btn-full:disabled {
  width: auto;
  border-color: #f0f2f5;
  background-color: #f0f2f5;
  color: #959eb0;
}

.btn--blue {
  color: #2c70a2;
}

.btn--blue .icon {
  fill: currentColor;
}

.btn-border {
  min-width: 152px;
  height: 40px;
  border: 1px solid #133e5e;
  color: #133e5e;
  padding: 0;
}

.btn--blue-border {
  width: auto;
  padding: 0 16px;
  display: -ms-inline-flexbox;
  display: inline-flex;
  height: 48px;
  border: 1px solid #2c70a2;
  color: #2c70a2;
  font-weight: 600;
  background-color: #fff;
}

.btn--blue-border:hover {
  border-color: #133e5e;
  color: #fff;
  background-color: #2c7a67;
}

.btn-banner {
  width: 176px;
  background-color: #f0f2f5;
  color: #133e5e;
  font-weight: 600;
}

[ripple] {
  position: relative;
  overflow: hidden;
}

[ripple]::before {
  content: '';
  display: block;
  position: absolute;
  top: 0;
  right: 0;
  bottom: 0;
  left: 0;
  z-index: 10;
}

[ripple] .ripple--container {
  position: absolute;
  top: 0;
  right: 0;
  bottom: 0;
  left: 0;
}

[ripple] .ripple--container span {
  -ms-transform: scale(0);
  transform: scale(0);
  border-radius: 100%;
  position: absolute;
  opacity: 0.23;
  background-color: #fff;
  animation: ripple 0.5s;
}

.btn--blue-border .ripple--container span,
.btn-border .ripple--container span {
  background-color: rgba(141, 156, 183, 0.1);
  opacity: 1;
}

@keyframes ripple {
  to {
    opacity: 0;
    transform: scale(2);
  }
}

@media (max-width: 900px) {
  .btn--blue-border,
  .btn-full {
    height: 32px !important;
  }
}

::-webkit-input-placeholder {
  color: #959eb0;
}

::-moz-placeholder {
  color: #959eb0;
}

:-ms-input-placeholder {
  color: #959eb0;
}

:-moz-placeholder {
  color: #959eb0;
}

input {
  outline: 0;
}

input::-ms-clear {
  display: none;
}

.form {
  font-size: 14px;
}

.form .checkbox-custom {
  padding: 0;
}

.form textarea.form-control {
  height: 155px;
  resize: none;
  font-family: Lato, Arial, sans-serif;
}

.form.invalid .error-message {
  display: block;
}

.form.invalid .form-control.isError {
  border-color: #e64342;
}

.form__title {
  margin-bottom: 1.5rem;
  font-size: 1.5rem;
  line-height: 1.33;
}

.input-group {
  position: relative;
}

.input-group-append--icon {
  position: absolute;
  right: 17px;
  top: 0;
  bottom: 0;
  margin: auto;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
  background-color: transparent;
  border: none;
  z-index: 3;
  cursor: pointer;
}

.input-group-append--icon:hover .icon {
  fill: #2c70a2;
}

.input-group-append--icon .icon {
  fill: #c5cad4;
  font-size: 12px;
}

.input-group-append--icon .icon-eye-close {
  font-size: 12px;
}

.form-group {
  position: relative;
  margin-bottom: 16px;
}

.form-group label {
  display: block;
  margin-bottom: 4px;
  color: #2c70a2;
}

.isError > label {
  color: #e64342;
}

.form-group .form-control__error {
  display: none;
  margin-top: 12px;
  padding: 9px;
  color: #e64342;
  text-align: center;
  background-color: rgba(230, 67, 66, 0.05);
}

.form-group.error .form-control__error {
  display: block;
}

.form-group.error input {
  border-color: #e64342;
}

.form input.form-control,
.form textarea.form-control {
  height: 40px;
  width: 100%;
  padding: 4px 12px;
  font-size: 14px;
  border-radius: 2px;
  border: solid 1px #2c70a2;
  background-color: #f3faff;
  font-weight: 400;
  font-style: normal;
  font-stretch: normal;
  line-height: normal;
  letter-spacing: 0.1px;
  -webkit-appearance: none;
  outline: 0;
  color: #0e212f;
  transition: all 250ms ease;
}

.form input.form-control:-ms-input-placeholder,
.form textarea.form-control:-ms-input-placeholder {
  color: #959eb0;
}

.form input.form-control::placeholder,
.form textarea.form-control::placeholder {
  color: #959eb0;
}

.form input.form-control:hover,
.form textarea.form-control:hover {
  border-color: #959eb0;
}

.form input.form-control:focus,
.form textarea.form-control:focus {
  color: #0e212f !important;
  border-color: #133e5e;
  outline: 0;
  box-shadow: none;
}

.error-message {
  display: none;
  padding: 9px;
  color: #e64342;
  text-align: center;
  background-color: rgba(230, 67, 66, 0.05);
}

.invalid-feedback {
  display: none;
  position: absolute;
  top: 100%;
  left: 0;
  margin-top: 0.2rem;
  font-size: 12px;
}

.invalid .form-control {
  border-color: #e64342;
}

.invalid .invalid-feedback {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
  color: #e64342;
}

.form__submit {
  margin-top: 24px;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: center;
  justify-content: center;
}

.form__search {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
  width: 100%;
  height: 100%;
  padding: 0 16px 0 32px;
  position: relative;
  background-color: #fff;
  position: relative;
  box-sizing: border-box;
}

.form__search .search--type {
  font-size: 14px;
  font-weight: 400;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.57;
  letter-spacing: 0.1px;
  color: #959eb0;
  margin-right: 4px;
  display: none;
  text-transform: capitalize;
  cursor: pointer;
}

.form__search .form__search_type {
  position: absolute;
  top: 100%;
  left: 0;
  width: 100%;
  box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
  background-color: #fff;
  padding: 9px 16px 24px;
  z-index: 1;
  display: none;
}

.form__search .form__search_type h5 {
  margin-left: 8px;
  font-size: 14px;
  font-weight: 700;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.57;
  letter-spacing: 0.1px;
  color: #26282a;
}

.form__search .form__search_type .type--list {
  margin: 8px -16px 0;
}

.form__search .form__search_type .type--list li {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
  font-size: 14px;
  font-weight: 400;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.57;
  letter-spacing: 0.1px;
  color: #133e5e;
  height: 40px;
  transition: all 250ms ease;
  padding: 0 16px;
  cursor: pointer;
}

.form__search .form__search_type .type--list li:hover {
  background-color: #f5f8ff;
}

.form__search .form__search_type .type--list li:last-child {
  margin-bottom: 0;
}

.form__search .form__search_type .type--list li .icon {
  margin-right: 8px;
  fill: #959eb0;
  transition: all 250ms ease;
}

.form__search .form__search_results {
  position: absolute;
  top: 100%;
  left: 0;
  width: 100%;
  box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
  background-color: #fff;
  padding: 8px 24px 0;
  z-index: 1;
  display: none;
}

.form__search .form__search_results h5 {
  font-size: 12px;
  font-weight: 400;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.5;
  letter-spacing: 0.1px;
  color: #6b7480;
}

.form__search .form__search_results .results--list {
  margin: 0 -24px;
}

.form__search .form__search_results .results--list li {
  height: 40px;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
  font-size: 14px;
  font-weight: 400;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.57;
  letter-spacing: 0.1px;
  color: #26282a;
  transition: all 250ms ease;
  padding: 0 24px;
}

.form__search .form__search_results .results--list li > :last-child {
  overflow: hidden;
  text-overflow: ellipsis;
  margin-right: 0;
}

.form__search .form__search_results .results--list li:hover {
  background-color: #f5f8ff;
}

.form__search .form__search_results .results--list li a,
.form__search .form__search_results .results--list li span {
  margin-right: 16px;
  white-space: nowrap;
}

.form__search .form__search_results .results--list li a {
  color: #2c70a2;
  transition: all 250ms ease;
}

.form__search .form__search_results .results--list li a:hover {
  color: #133e5e;
}

.form__search .form__search_results .results--list li b {
  background-color: #fff5d0;
}

.form__search.focus .icon-search {
  fill: #133e5e !important;
}

.form__search.value .icon-search {
  fill: #133e5e !important;
}

.form__search.value .search-clear {
  opacity: 1 !important;
}

.form__search input {
  font-family: Lato, Arial, sans-serif;
  font-size: 14px;
  font-weight: 400;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.57;
  letter-spacing: 0.1px;
  color: #26282a;
}

.form__search button[type='submit'] {
  margin-right: 8px;
}

.form__search .icon-search {
  font-size: 19.7px;
}

.form__search .form__control {
  background-color: transparent;
  width: 100%;
  border: none;
  height: 70%;
  cursor: pointer;
}

.form__search .form__control::-webkit-input-placeholder {
  color: #959eb0;
  transition: all 250ms ease;
}

.form__search .form__control::-moz-placeholder {
  color: #959eb0;
  transition: all 250ms ease;
}

.form__search .form__control:-ms-input-placeholder {
  color: #959eb0;
  transition: all 250ms ease;
}

.form__search .form__control:-moz-placeholder {
  color: #959eb0;
  transition: all 250ms ease;
}

.form__search .form__control:hover::-webkit-input-placeholder {
  color: #6b7480;
}

.form__search .form__control:hover::-moz-placeholder {
  color: #6b7480;
}

.form__search .form__control:hover:-ms-input-placeholder {
  color: #6b7480;
}

.form__search .form__control:hover:-moz-placeholder {
  color: #6b7480;
}

.form__search.type .form__control {
  cursor: initial;
}

.checkbox-custom {
  position: relative;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
  min-height: 16px;
}

.checkbox-custom [type='checkbox']:checked,
.checkbox-custom [type='checkbox']:not(:checked) {
  position: absolute;
  left: -9999px;
}

.checkbox-custom [type='checkbox'] + label {
  transition: all 250ms ease;
}

.checkbox-custom [type='checkbox']:not(:checked) + label {
  position: relative;
  padding-left: 24px;
  cursor: pointer;
  line-height: 1.2;
  letter-spacing: normal;
  color: #2c70a2;
}

.checkbox-custom [type='checkbox']:checked + label {
  position: relative;
  padding-left: 24px;
  cursor: pointer;
  line-height: 1.2;
  letter-spacing: normal;
  color: #133e5e;
}

.checkbox-custom [type='checkbox']:checked + label:before,
.checkbox-custom [type='checkbox']:not(:checked) + label:before {
  content: '';
  position: absolute;
  left: 0;
  top: 0;
  width: 16px;
  height: 16px;
  border-radius: 2px;
  background: #fff;
  border: 1px solid #2c70a2;
}

.checkbox-custom [type='checkbox']:checked + label:after,
.checkbox-custom [type='checkbox']:not(:checked) + label:after {
  content: '';
  width: 12px;
  height: 12px;
  position: absolute;
  top: 2px;
  left: 2px;
  transition: all 0.2s ease;
  background-image: url("data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' width='11' height='8' viewBox='0 0 11 8'%3E%3Cpath fill='%23133e5e' fill-rule='evenodd' d='M9.043 0L3.246 5.128 1.623 3.692 0 5.128 3.246 8l7.42-6.564z'/%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: center;
}

.checkbox-custom [type='checkbox']:not(:checked) + label:after {
  opacity: 0;
  -ms-transform: scale(0);
  transform: scale(0);
}

.checkbox-custom [type='checkbox']:checked + label:after {
  opacity: 1;
  -ms-transform: scale(1);
  transform: scale(1);
}

.checkbox-custom [type='checkbox']:disabled:checked + label:before,
.checkbox-custom [type='checkbox']:disabled:not(:checked) + label:before {
  border-color: #ccc;
  background-color: #eee;
}

.checkbox-custom [type='checkbox']:disabled:checked + label:after {
  background: #aaa;
}

.invalid
  .checkbox-custom
  [type='checkbox']:not(:checked):required
  + label:before {
  border-color: #e64342;
}

.radio-custom {
  position: relative;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
  min-height: 16px;
}

.radio-custom [type='radio']:checked,
.radio-custom [type='radio']:not(:checked) {
  position: absolute;
  left: -9999px;
}

.radio-custom [type='radio']:checked + label,
.radio-custom [type='radio']:not(:checked) + label {
  position: relative;
  padding-left: 24px;
  cursor: pointer;
  line-height: 1.2;
  letter-spacing: normal;
  color: #2c70a2;
}

.radio-custom [type='radio']:checked + label:before,
.radio-custom [type='radio']:not(:checked) + label:before {
  content: '';
  position: absolute;
  left: 0;
  top: 0;
  width: 16px;
  height: 16px;
  border-radius: 2px;
  background: #fff;
  border-radius: 50%;
  border: 1px solid #133e5e;
}

.radio-custom [type='radio']:checked + label:after,
.radio-custom [type='radio']:not(:checked) + label:after {
  content: '';
  width: 8px;
  height: 8px;
  position: absolute;
  top: 4px;
  left: 4px;
  transition: all 0.2s ease;
  background-color: #133e5e;
  border-radius: 50%;
}

.radio-custom [type='radio']:not(:checked) + label:after {
  opacity: 0;
  -ms-transform: scale(0);
  transform: scale(0);
}

.radio-custom [type='radio']:checked + label:after {
  opacity: 1;
  -ms-transform: scale(1);
  transform: scale(1);
}

.radio-custom [type='radio']:disabled:checked + label:before,
.radio-custom [type='radio']:disabled:not(:checked) + label:before {
  border-color: #ccc;
  background-color: #eee;
}

.radio-custom [type='radio']:disabled:checked + label:after {
  background: #aaa;
}

.invalid .radio-custom [type='radio']:not(:checked):required + label:before {
  border-color: #e64342;
}

.select-custom {
  position: relative;
  height: 32px;
  color: inherit;
}

.select-custom select {
  display: none;
}

.select-selected {
  max-width: 200px;
}

.select-selected:after {
  position: absolute;
  content: '';
  top: 12px;
  right: 10px;
  width: 10px;
  height: 6px;
  background-image: url("data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' width='8' height='6' viewBox='0 0 8 6'%3E%3Cpath fill='%2326282A' fill-rule='evenodd' d='M4.303 5.07l3.553-3.552a.434.434 0 0 0 .128-.309A.434.434 0 0 0 7.856.9L7.595.64a.437.437 0 0 0-.618 0L3.994 3.622 1.007.635a.434.434 0 0 0-.618 0L.128.897A.434.434 0 0 0 0 1.206c0 .117.045.226.128.309L3.684 5.07a.434.434 0 0 0 .31.127.434.434 0 0 0 .31-.127z'/%3E%3C/svg%3E");
  background-size: 10px 6px;
  background-repeat: no-repeat;
}

.select-selected.select-arrow-active:after {
  -ms-transform: scaleY(-1);
  transform: scaleY(-1);
  filter: FlipY;
  -ms-filter: FlipY;
}

.select-items div,
.select-selected {
  padding: 8px;
  line-height: 1;
  cursor: pointer;
}

.select-items {
  position: absolute;
  top: 100%;
  left: 0;
  right: 0;
  z-index: 5;
  padding: 6px 0 12px;
  box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
  background-color: #fff;
}

.select-hide {
  display: none;
}

.same-as-selected,
.select-items div:hover {
  color: #2c70a2;
}

.select-custom--stretched {
  box-shadow: none;
}

.select-custom--stretched .select-selected {
  width: 100%;
}

.select--priority .select-selected {
  padding-left: 24px;
}

.select--priority
  .select-selected[data-value='critical']
  + div
  + select
  + .priority-label {
  background-color: #e64342;
}

.select--priority
  .select-selected[data-value='low']
  + div
  + select
  + .priority-label {
  background-color: #959eb0;
}

.select--priority
  .select-selected[data-value='medium']
  + div
  + select
  + .priority-label {
  background-color: #38bc7d;
}

.select--priority
  .select-selected[data-value='high']
  + div
  + select
  + .priority-label {
  background-color: #ffc200;
}

.priority-label {
  position: absolute;
  top: 0;
  bottom: 0;
  margin: auto;
  left: 0;
  display: inline-block;
  width: 16px;
  height: 12px;
  border-top-left-radius: 2px;
  border-bottom-left-radius: 2px;
}

.priority-label:after {
  content: '';
  position: absolute;
  right: 0;
  top: 0;
  width: 0;
  height: 0;
  border-style: solid;
  border-width: 6px 4px 6px 0;
  border-color: transparent #fff transparent transparent;
}

.switch-checkbox {
  display: -ms-inline-flexbox;
  display: inline-flex;
  -ms-flex-align: center;
  align-items: center;
}

.switch-checkbox input[type='checkbox'] {
  display: none;
}

.switch-checkbox .switch-checkbox__bullet {
  width: 32px;
  height: 16px;
  background-color: #fff;
  border: 1px solid #dfe4ec;
  border-radius: 8px;
  transition: all 250ms ease;
  position: relative;
}

.switch-checkbox .switch-checkbox__bullet i {
  display: block;
  width: 14px;
  height: 14px;
  box-shadow: 0 1px 2px 0 rgba(0, 0, 0, 0.16);
  background-color: #fff;
  border-radius: 50%;
  position: absolute;
  top: 0;
  left: 0;
  right: initial;
  transition: all 250ms ease;
}

.switch-checkbox .switch-checkbox__bullet i svg {
  width: 8px;
  height: 8px;
  position: absolute;
  left: 50%;
  top: 50%;
  -ms-transform: translate(-50%, -50%);
  transform: translate(-50%, -50%);
  transition: all 250ms ease;
}

.switch-checkbox .switch-checkbox__bullet i svg.icon-tick {
  opacity: 0;
}

.switch-checkbox input[type='checkbox']:checked + .switch-checkbox__bullet {
  background-color: #133e5e;
  border-color: #133e5e;
}

.switch-checkbox input[type='checkbox']:checked + .switch-checkbox__bullet i {
  left: 100%;
  -ms-transform: translateX(-100%);
  transform: translateX(-100%);
}

.switch-checkbox
  input[type='checkbox']:checked
  + .switch-checkbox__bullet
  i
  .icon-close {
  opacity: 0;
}

.switch-checkbox
  input[type='checkbox']:checked
  + .switch-checkbox__bullet
  i
  .icon-tick {
  opacity: 1;
}

.switch-checkbox span {
  margin-left: 16px;
  transition: all 250ms ease;
  line-height: 1.2;
}

.switch-checkbox a {
  margin-left: 16px;
  transition: all 250ms ease;
  color: #2c70a2;
  line-height: 1.2;
}

.switch-checkbox a:hover {
  color: #133e5e;
}

.block--attach {
  margin-top: 8px;
  display: -ms-inline-flexbox;
  display: inline-flex;
  -ms-flex-align: center;
  align-items: center;
  position: relative;
  font-family: Lato, Arial, sans-serif;
  font-size: 14px;
  font-weight: 400;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.57;
  letter-spacing: 0.1px;
  color: #2c70a2;
  transition: all 250ms ease;
  cursor: pointer !important;
}

.block--attach input[type='file'] {
  opacity: 0;
  position: absolute;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  cursor: pointer !important;
}

.block--attach .icon-attach {
  width: 16px;
  height: 16px;
  fill: #2c70a2;
  margin-right: 8px;
}

.block--attach:hover {
  color: #133e5e;
}

.block--attach:hover .icon-attach {
  fill: #133e5e;
}

@media screen and (max-width: 900px) {
  .form__search .form__search_results .results--list li {
    font-size: 13px;
  }
}

.main__content.ticket {
  padding: 23px 32px 50px 16px;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: justify;
  justify-content: space-between;
}

.main__content.ticket .icon-chevron-down {
  margin-top: 1px;
}

@media screen and (max-width: 900px) {
  .main__content.ticket {
    padding: 16px 12px 24px;
    -ms-flex-direction: column;
    flex-direction: column;
  }
  .main__content.ticket .ticket__body {
    margin: 0 0 16px;
    padding-top: 72px;
  }
  .main__content.ticket .ticket__body .block--head {
    -ms-flex-direction: column;
    flex-direction: column;
    -ms-flex-align: start;
    align-items: flex-start;
  }
  .main__content.ticket .ticket__body .block--head time {
    margin-left: 0;
    margin-bottom: 8px;
  }
  .main__content.ticket .ticket__body .block--head .more {
    margin-left: 0;
  }
  .main__content.ticket .block--submit {
    -ms-flex-pack: justify;
    justify-content: space-between;
    -ms-flex-wrap: wrap;
    flex-wrap: wrap;
  }
  .main__content.ticket .block--submit .btn {
    height: 40px !important;
    margin: 0 auto 16px;
  }
  .main__content.ticket .block--submit .btn-full {
    -ms-flex-order: 1;
    order: 1;
  }
  .main__content.ticket .block--submit .btn-border {
    -ms-flex-order: 2;
    order: 2;
  }
  .main__content.ticket .block--submit::before {
    content: '';
    -ms-flex-order: 3;
    order: 3;
    width: 100%;
    height: 0;
  }
  .main__content.ticket .block--submit .submit-us {
    -ms-flex-order: 4;
    order: 4;
    margin: 0 auto;
  }
  .main__content.ticket .block--submit .submit-us .dropdown-list {
    top: calc(100% + 8px);
    left: 50%;
    -ms-transform: translateX(-50%);
    transform: translateX(-50%);
  }
  .main__content.ticket .ticket__params {
    width: 100%;
  }
  .main__content.ticket .ticket__params .params--bar {
    position: absolute;
    top: 72px;
    left: 12px;
    right: 12px;
  }
}

.ticket__body {
  -ms-flex-positive: 1;
  flex-grow: 1;
  margin-right: 24px;
  overflow-wrap: break-word;
  word-wrap: break-word;
  -ms-word-break: break-all;
  word-break: break-all;
  word-break: break-word;
}

.ticket__body_block {
  background-color: #fff;
  margin-bottom: 24px;
  border-radius: 2px;
  box-shadow: 0 2px 4px 0 rgba(38, 40, 42, 0.1);
  padding: 15px 24px 24px;
  text-align: justify;
}

.ticket__body_block.response {
  box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
  background-color: #f8fffc;
}

.ticket__body_block h1 {
  font-size: 24px;
  font-weight: 700;
  line-height: 1.17;
  letter-spacing: 0.12px;
  color: #133e5e;
  padding-bottom: 14px;
}

.ticket__body_block h2 {
  font-size: 24px;
  font-weight: 700;
  line-height: 1.17;
  letter-spacing: 0.12px;
  color: #133e5e;
}

/* Note by Andraz: h1-h3 are the same size here, as they're different h1 for semantic reasons, but should display the same */
.ticket:not(.ticket--article) .ticket__body_block h1,
.ticket:not(.ticket--article) .ticket__body_block h2,
.ticket__body_block h3 {
  font-family: Lato, Arial, sans-serif;
  font-size: 18px;
  font-weight: 700;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.22;
  letter-spacing: 0.1px;
}

.ticket__body_block p > a {
  color: #2c70a2;
}

.ticket__body_block p > a:hover {
  color: #133e5e;
}

.ticket__body_block .block--head {
  display: -ms-flexbox;
  display: flex;
  margin-top: 0;
  -ms-flex-align: center;
  align-items: center;
  font-family: 'Lato', Arial, sans-serif;
  font-size: 14px;
  font-weight: 400;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.57;
  letter-spacing: 0.1px;
}

.ticket__body_block.original-message .block--head {
  margin-top: 16px !important;
}

.ticket__body_block .block--head .contact {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
  position: relative;
  /* color: #2c70a2; */
}

.ticket__body_block .block--head .contact.grid {
  display: grid;
  row-gap: 10px;
}

.ticket__body_block .block--head .contact.grid .requester-header {
  grid-column: 1;
  grid-row: 1;
  text-align: right;
}

.ticket__body_block .block--head .contact.grid .requester-header span {
  vertical-align: middle;
}

.ticket__body_block .block--head .contact.grid .requester {
  grid-column: 2;
  grid-row: 1;
}

.ticket__body_block .block--head .contact.grid .cc-header {
  grid-column: 1;
  grid-row: 2;
  text-align: right;
}

.ticket__body_block .block--head .contact.grid .cc-header span {
  vertical-align: middle;
}

.ticket__body_block .block--head .contact.grid .cc {
  grid-column: 2;
  grid-row: 2;
}

.ticket__body_block .block--head .contact > span {
  color: #2c70a2;
}

.ticket__body_block .block--head .contact b {
  margin: 0 4px;
  font-weight: 700;
  color: #222;
}

.ticket__body_block .block--head .contact time {
  margin: 0 4px;
}

.ticket__body_block .block--head .contact .dropdown {
  margin-left: 8px;
  cursor: pointer;
  position: static;
}

.ticket__body_block .block--head .contact .dropdown.customer {
  margin-left: 8px;
  cursor: pointer;
  position: relative;
  box-shadow: 0 2px 4px 0 rgb(38 40 42 / 30%);
}

.ticket__body_block .block--head .contact .dropdown.customer label {
  padding: 5px;
}

.ticket__body_block .block--head .contact .dropdown span {
  font-weight: 700;
}

.ticket__body_block .block--head .contact .dropdown .dropdown-list li {
  padding: 0 12px;
  font-family: 'Lato', Arial, sans-serif;
  font-size: 14px;
  font-weight: 400;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.57;
  letter-spacing: 0.1px;
}

.ticket__body_block
  .block--head
  .contact
  .dropdown
  .dropdown-list
  li:nth-child(1),
.ticket__body_block
  .block--head
  .contact
  .dropdown
  .dropdown-list
  li:nth-child(2) {
  background-color: transparent !important;
  cursor: auto;
}

.ticket__body_block .block--head .contact .dropdown .dropdown-list li .title {
  color: #959eb0;
  margin-right: 8px;
  min-width: 36px;
}

.ticket__body_block .block--head .contact .dropdown .dropdown-list li .value {
  font-weight: 400;
  color: #26282a;
}

.ticket__body_block .block--head .contact .dropdown .dropdown-list li a {
  color: #002d73;
}

.ticket__body_block .block--head .contact .icon-chevron-down {
  width: 8px;
  height: 8px;
}

.ticket__body_block .block--head time {
  margin: 0 10px;
  color: #2c70a2;
}

.ticket__body_block .block--head .more {
  margin-left: auto;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
  cursor: default;
  margin-right: -24px;
  padding-right: 24px;
}

.ticket__body_block .block--head .more span {
  color: #959eb0;
}

.ticket__body_block .block--head .more .icon-chevron-down {
  fill: #959eb0;
  width: 8px;
  height: 8px;
}

.ticket__body_block .block--head .more a {
  color: #959eb0;
}

.ticket__body_block .block--head .more a svg {
  width: 16px;
  height: 16px;
  fill: #959eb0;
  margin-right: 10px;
  vertical-align: text-bottom;
}

.ticket__body_block .block--head .more a:hover {
  color: #002d73;
}

.ticket__body_block .block--head .more a:hover svg {
  fill: #002d73;
}

.ticket__body_block .block--head .more label:hover > span {
  color: #002d73;
}

.ticket__body_block .block--head .more label:hover > svg {
  fill: #002d73;
}

.ticket__body_block .block--head .more .dropdown-list a {
  color: #002d73;
  -ms-flex-pack: normal;
  justify-content: normal;
}

.ticket__body_block .block--description {
  margin: 16px 0;
  font-family: Lato, Arial, sans-serif;
  font-size: 14px;
  font-weight: 400;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.71;
  letter-spacing: 0.1px;
  overflow-wrap: break-word;
  word-wrap: break-word;
  -ms-word-break: break-all;
  word-break: break-all;
  word-break: break-word;
}

.ticket__body_block .block--description p,
.ticket__body_block .block--description ul {
  margin: 0 0 28px;
}

.ticket__body_block .block--description p:last-child,
.ticket__body_block .block--description ul:last-child {
  margin: 0;
}

.ticket__body_block .block--description ul.list {
  list-style-type: disc;
  padding-left: 30px;
}

.ticket__body_block .block--uploads {
  color: #9c9c9c;
  margin-top: 26px;
  display: block;
  font-family: Lato, Arial, sans-serif;
  font-size: 14px;
  font-weight: 400;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.57;
  letter-spacing: 0.1px;
}

.ticket__body_block .block--uploads + .block--uploads {
  margin-top: 16px;
}

.ticket__body_block .block--uploads .icon-attach {
  width: 16px;
  height: 16px;
  fill: #9c9c9c;
  margin: 0 3px;
  vertical-align: text-bottom;
}

.ticket__body_block .block--uploads a {
  color: #2c70a2;
  transition: all 250ms ease;
}

.ticket__body_block .block--uploads a:hover {
  color: #133e5e;
}

.ticket__body_block .block--suggested {
  margin-top: 32px;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-direction: column;
  flex-direction: column;
  font-family: Lato, Arial, sans-serif;
  font-size: 14px;
  font-weight: 400;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.57;
  letter-spacing: 0.1px;
  -ms-flex-align: baseline;
  align-items: baseline;
}

.ticket__body_block .block--suggested b {
  font-weight: 700;
  margin-bottom: 8px;
}

.ticket__body_block .block--suggested a {
  color: #2c70a2;
  transition: all 250ms ease;
}

.ticket__body_block .block--suggested a:hover {
  color: #133e5e;
}

.ticket__body_block .block--timer {
  height: 48px;
  box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
  background-color: #fff;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: center;
  justify-content: center;
  -ms-flex-align: center;
  align-items: center;
}

.ticket__body_block .block--timer span {
  font-family: Lato, Arial, sans-serif;
  font-size: 14px;
  font-weight: 400;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.57;
  letter-spacing: 0.1px;
  color: #959eb0;
}

.ticket__body_block .block--timer b {
  margin: 0 26px 0 8px;
  font-weight: 700;
}

.ticket__body_block .block--timer a {
  width: 32px;
  height: 32px;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: center;
  justify-content: center;
  -ms-flex-align: center;
  align-items: center;
  margin-right: 8px;
}

.ticket__body_block .block--timer a svg {
  width: 16px;
  height: 16px;
  fill: #959eb0;
  transition: all 250ms ease;
}

.ticket__body_block .block--timer a:hover svg {
  fill: #133e5e;
}

.ticket__body_block .block--message {
  margin-top: 16px;
  height: 119px;
  border-radius: 2px;
  border: solid 1px #d4d6e3;
  background-color: #fff;
  position: relative;
  overflow: hidden;
}

.ticket__body_block .block--message .scroll-textarea {
  width: 100%;
  height: 119px;
}

.ticket__body_block .block--message textarea {
  outline: 0;
  border: none;
  width: 100%;
  min-height: 100%;
  background: 0 0;
  padding: 8px 12px;
  font-family: Lato, Arial, sans-serif;
  font-size: 14px;
  font-weight: 400;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.71;
  letter-spacing: 0.1px;
  resize: none;
}

.ticket__body_block .block--message .placeholder {
  position: absolute;
  top: 8px;
  left: 12px;
  font-family: Lato, Arial, sans-serif;
  font-size: 14px;
  font-weight: 400;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.57;
  z-index: 0;
  letter-spacing: 0.1px;
  color: #959eb0;
}

.ticket__body_block .block--message .placeholder a {
  color: #2c70a2;
  transition: all 250ms ease;
}

.ticket__body_block .block--message .placeholder a:hover {
  color: #133e5e;
}

.ticket__body_block .block--attach-list {
  margin-top: 16px;
}

.ticket__body_block .block--attach-list div {
  width: 284px;
  height: 32px;
  padding-left: 8px;
  border-radius: 2px;
  background-color: #f5f8ff;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
  font-family: Lato, Arial, sans-serif;
  font-size: 14px;
  font-weight: 400;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.57;
  letter-spacing: 0.1px;
  position: relative;
  -ms-flex-pack: justify;
  justify-content: space-between;
  margin-bottom: 4px;
}

.ticket__body_block .block--attach-list div i {
  width: 32px;
  height: 32px;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: center;
  justify-content: center;
  -ms-flex-align: center;
  align-items: center;
  cursor: pointer;
}

.ticket__body_block .block--attach-list div i svg {
  width: 7px;
  height: 7px;
  fill: #c5cad4;
}

.ticket__body_block .block--attach-list div i:hover svg {
  width: 7px;
  height: 7px;
  fill: #959eb0;
}

.ticket__body_block .block--checkboxs {
  margin-top: 24px;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-wrap: wrap;
  flex-wrap: wrap;
  -ms-flex-align: center;
  align-items: center;
  border-bottom: 1px solid #dfe4ec;
}

.ticket__body_block .block--checkboxs .checkbox-custom {
  margin-bottom: 16px;
  font-family: Lato, Arial, sans-serif;
  font-size: 14px;
  font-weight: 400;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.57;
  letter-spacing: 0.1px;
  margin-right: 40px;
}

.ticket__body_block .block--checkboxs .checkbox-custom .dropdown-select {
  margin-left: 6px;
}

.ticket__body_block .block--checkboxs .checkbox-custom .dropdown-select li,
.ticket__body_block .block--checkboxs .checkbox-custom .dropdown-select > span {
  color: #959eb0;
  transition: all 250ms ease;
}

.ticket__body_block .block--checkboxs .checkbox-custom .dropdown-select svg {
  fill: #959eb0;
}

.ticket__body_block .block--checkboxs .checkbox-custom label {
  color: #959eb0;
  transition: all 250ms ease;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
}

.ticket__body_block
  .block--checkboxs
  .checkbox-custom
  input[type='checkbox']:checked
  + label {
  color: #133e5e;
}

.ticket__body_block
  .block--checkboxs
  .checkbox-custom
  input[type='checkbox']:checked
  + label::before {
  border-color: #133e5e;
}

.ticket__body_block
  .block--checkboxs
  .checkbox-custom
  input[type='checkbox']:checked
  + label
  svg {
  fill: #133e5e;
}

.ticket__body_block
  .block--checkboxs
  .checkbox-custom.checked
  .dropdown-select
  li,
.ticket__body_block
  .block--checkboxs
  .checkbox-custom.checked
  .dropdown-select
  > span {
  color: #133e5e;
}

.ticket__body_block .block--submit {
  margin-top: 24px;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
}

.ticket__body_block .block--submit button {
  margin-right: 24px;
}

.ticket__body_block .block--submit .submit-us {
  margin-left: auto;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
  position: relative;
  font-family: Lato, Arial, sans-serif;
  font-size: 14px;
  font-weight: 400;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.57;
  letter-spacing: 0.1px;
  color: #2c70a2;
}

.ticket__body_block .block--submit .submit-us span {
  margin-left: 6px;
  color: #2c70a2;
}

.ticket__body_block .block--submit .submit-us .icon-chevron-down {
  width: 8px;
  height: 8px;
  margin-left: 4px;
  fill: #2c70a2;
}

.ticket__body_block .block--submit .submit-us .dropdown-list {
  left: calc(100% + 8px);
  top: 50%;
  -ms-transform: translateY(-50%);
  transform: translateY(-50%);
}

.ticket__replies {
  margin: -8px 0 16px;
}

.ticket__replies .ticket__replies_link {
  font-family: Lato, Arial, sans-serif;
  font-size: 14px;
  font-weight: 400;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.57;
  letter-spacing: 0.1px;
  color: #2c70a2;
  display: -ms-inline-flexbox;
  display: inline-flex;
  -ms-flex-align: center;
  align-items: center;
  margin-left: 24px;
  cursor: pointer;
  transition: all 250ms ease;
}

.ticket__replies .ticket__replies_link:hover {
  color: #133e5e;
}

.ticket__replies .ticket__replies_link:hover .icon-chevron-down {
  fill: #133e5e;
}

.ticket__replies .ticket__replies_link b {
  font-weight: 700;
  margin-left: 6px;
}

.ticket__replies .ticket__replies_link .icon-chevron-down {
  margin-left: 8px;
  width: 8px;
  height: 8px;
  fill: #2c70a2;
  transition: all 250ms ease;
}

.ticket__replies .ticket__replies_link.visible .icon-chevron-down {
  -ms-transform: rotate(180deg);
  transform: rotate(180deg);
}

.ticket__replies .ticket__replies_list {
  padding-top: 16px;
  display: none;
}

.ticket__params {
  width: 320px;
  -ms-flex-negative: 0;
  flex-shrink: 0;
  overflow-wrap: break-word;
  word-wrap: break-word;
  -ms-word-break: break-all;
  word-break: break-all;
  word-break: break-word;
}

.ticket__params .params--bar {
  height: 48px;
  border-radius: 2px;
  box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
  background-color: #fff;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: justify;
  justify-content: space-between;
  padding-left: 16px;
}

.ticket__params .params--bar a {
  width: 48px;
  height: 48px;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: center;
  justify-content: center;
  -ms-flex-align: center;
  align-items: center;
}

.ticket__params .params--bar a svg {
  width: 16px;
  height: 16px;
  fill: #959eb0;
}

.ticket__params .params--bar a:hover svg {
  fill: #133e5e;
}

.ticket__params .params--bar .dropdown {
  width: 65px;
  height: 48px;
  box-sizing: content-box;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: center;
  justify-content: center;
  -ms-flex-align: center;
  align-items: center;
  border-left: 1px solid #dfe4ec;
}

.ticket__params .params--bar .dropdown label {
  width: 100%;
  height: 100%;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: center;
  justify-content: center;
  -ms-flex-align: center;
  align-items: center;
}

.ticket__params .params--bar .dropdown label svg {
  width: 16px;
  height: 16px;
  fill: #959eb0;
  transition: all 250ms ease;
  margin: 0;
}

.ticket__params .params--bar .dropdown:hover svg {
  fill: #133e5e;
}

.ticket__params .params--bar .dropdown .dropdown-list li a {
  -ms-flex-pack: start;
  justify-content: flex-start;
}

.ticket__params .params--bar .dropdown .dropdown-list li svg {
  margin-right: 8px;
}

.ticket__params .params--block {
  border-radius: 2px;
  box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
  background-color: #fff;
  margin-top: 16px;
}

.ticket__params .params--block.params {
  padding: 25px 16px;
}

.ticket__params .params--block.params .title {
  width: 135px;
}

.ticket__params .params--block.params .icon-label {
  width: 16px;
  height: 16px;
  margin-right: 8px;
}

.ticket__params .params--block.params [data-value='low'] .icon-label {
  fill: #959eb0;
}

.ticket__params .params--block.contacts .title,
.ticket__params .params--block.details .title,
.ticket__params .params--block.history .title {
  width: 106px;
}

.ticket__params .params--block .row {
  display: -ms-flexbox;
  display: flex;
  font-family: Lato, Arial, sans-serif;
  font-size: 14px;
  font-weight: 400;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.57;
  letter-spacing: 0.1px;
  margin-top: 8px;
  padding-bottom: 8px;
  border-bottom: 1px solid #9caabb;
}

.ticket__params .params--block .row:last-child {
  margin-bottom: 0;
}

.ticket__params .params--block .row .title {
  color: #2c70a2;
  -ms-flex-negative: 0;
  flex-shrink: 0;
}

/* h2 same visual as h4, as it was reworked for SEO/semantic reasons */
.ticket__params .params--block h2,
.ticket__params .params--block h4 {
  height: 40px;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: justify;
  justify-content: space-between;
  -ms-flex-align: center;
  align-items: center;
  font-family: Lato, Arial, sans-serif;
  font-size: 14px;
  font-weight: 700;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.57;
  letter-spacing: 0.1px;
  margin: 0;
  padding: 8px 16px 0;
}
/* h2 same visual as h4, as it was reworked for SEO/semantic reasons */
.ticket__params .params--block h2 .icon-chevron-down,
.ticket__params .params--block h4 .icon-chevron-down {
  width: 8px;
  height: 8px;
  fill: #c5cad4;
}

.ticket__params .params--block .accordion-body {
  padding: 16px;
}

.main__content.notifications {
  padding: 40px 32px 32px 16px;
}

.main__content.notifications h2 {
  padding-left: 16px;
  font-size: 18px;
  font-weight: 700;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.22;
  letter-spacing: 0.1px;
}

.main__content.notifications .notifications__list {
  margin-top: 16px;
  width: 100%;
  max-width: 496px;
  box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
  background-color: #fff;
  padding: 8px;
}

.main__content.notifications .notifications__list li {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: justify;
  justify-content: space-between;
  -ms-flex-align: center;
  align-items: center;
  padding: 16px;
}

.main__content.notifications .notifications__list li:nth-child(odd) {
  background-color: #f9fafd;
}

.main__content.notifications .notifications__list li.new {
  border-left: 2px solid #2c70a2;
}

.main__content.notifications .notifications__list li.new h5 {
  font-weight: 700;
}

.main__content.notifications .notifications__list li h5 {
  font-size: 14px;
  font-weight: 400;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.57;
  letter-spacing: 0.1px;
  margin-right: 16px;
}

.main__content.notifications .notifications__list li h5 a {
  color: #133e5e;
}

.main__content.notifications .notifications__list li time {
  font-size: 10px;
  font-weight: 700;
  font-style: normal;
  font-stretch: normal;
  line-height: normal;
  letter-spacing: 0.1px;
  text-align: right;
  color: #6b7480;
}

.main__content.notifications .pagination-wrap {
  width: 100%;
  max-width: 496px;
  margin: 24px 0 0;
}

.footer {
  margin-top: 64px;
  padding: 48px 32px;
  background: linear-gradient(135deg, #2c7a67 0%, #1e5f4a 100%);
  border-radius: 32px 32px 0 0;
  box-shadow: 
    0 -8px 32px rgba(0, 0, 0, 0.15),
    0 -2px 8px rgba(0, 0, 0, 0.1);
  position: relative;
  overflow: hidden;
  backdrop-filter: blur(10px);
  -webkit-backdrop-filter: blur(10px);
}

.footer::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 4px;
  background: linear-gradient(90deg, #5a9b7b 0%, #2c7a67 100%);
}

.footer .btn {
  background: linear-gradient(135deg, #ffffff 0%, #f8fafc 100%) !important;
  color: #2c7a67 !important;
  border: 2px solid rgba(255, 255, 255, 0.2) !important;
  border-radius: 16px !important;
  padding: 16px 32px !important;
  font-weight: 700 !important;
  font-size: 16px !important;
  transition: all 0.4s cubic-bezier(0.4, 0, 0.2, 1) !important;
  box-shadow: 
    0 8px 24px rgba(0, 0, 0, 0.15),
    0 2px 8px rgba(0, 0, 0, 0.1),
    inset 0 1px 0 rgba(255, 255, 255, 0.8) !important;
  margin: 12px !important;
  display: inline-flex !important;
  align-items: center !important;
  justify-content: center !important;
  min-width: 220px !important;
  position: relative !important;
  overflow: hidden !important;
  backdrop-filter: blur(10px) !important;
  -webkit-backdrop-filter: blur(10px) !important;
}

.footer .btn:hover {
  transform: translateY(-6px) scale(1.05) !important;
  box-shadow: 
    0 16px 40px rgba(0, 0, 0, 0.2),
    0 8px 24px rgba(0, 0, 0, 0.15),
    inset 0 1px 0 rgba(255, 255, 255, 0.9) !important;
  background: linear-gradient(135deg, #f0fdf4 0%, #ffffff 100%) !important;
  border-color: rgba(44, 122, 103, 0.4) !important;
  backdrop-filter: blur(15px) !important;
  -webkit-backdrop-filter: blur(15px) !important;
}

.pagination-wrap {
  margin: 24px auto 16px;
}

.pagination {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
  -ms-flex-pack: center;
  justify-content: center;
}

.pagination a {
  color: #133e5e;
  transition: all 250ms ease;
}

.pagination a:hover {
  background-color: #f1f2f5;
}

.pagination__nav-btn {
  margin: 0 5px;
}

.pagination__list {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
}

.pagination__item.is-current .pagination__link {
  background-color: #dfe4ec;
}

.pagination__stroke {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: center;
  justify-content: center;
  -ms-flex-align: center;
  align-items: center;
  width: 32px;
  height: 32px;
  border-radius: 2px;
  font-size: 12px;
  font-weight: 500;
  letter-spacing: normal;
  text-align: center;
  color: #133e5e;
}

.pagination__link {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: center;
  justify-content: center;
  -ms-flex-align: center;
  align-items: center;
  width: 32px;
  height: 32px;
  border-radius: 2px;
  font-size: 12px;
  font-weight: 500;
  letter-spacing: normal;
  text-align: center;
  color: #133e5e;
}

.pagination__amount {
  margin-top: 24px;
  text-align: center;
  font-weight: 700;
}

.breadcrumbs {
  margin-bottom: 0;
}

.breadcrumbs__inner {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
  -ms-flex-wrap: wrap;
  flex-wrap: wrap;
  padding: 12px 0;
  font-size: 12px;
}

.breadcrumbs__inner a {
  display: -ms-inline-flexbox;
  display: inline-flex;
  -ms-flex-align: center;
  align-items: center;
  font-size: inherit;
  font-weight: 400;
  line-height: 1.5;
  letter-spacing: 0.1px;
  color: #2c70a2;
}

.breadcrumbs__inner a:hover {
  color: #133e5e;
}

.breadcrumbs__inner .icon {
  fill: currentColor;
  font-size: 8px;
  margin: 0 0.4em 0 0.5em;
}

.search__title {
  margin: 0 0 48px;
  font-size: 36px;
  font-weight: 900;
  line-height: 1.1;
  letter-spacing: -0.8px;
  color: #1e293b;
  text-align: center;
  background: linear-gradient(135deg, #1e293b 0%, #475569 50%, #2c7a67 100%);
  -webkit-background-clip: text;
  -webkit-text-fill-color: transparent;
  background-clip: text;
  text-shadow: 0 4px 8px rgba(0, 0, 0, 0.1);
  position: relative;
}

.search__title::after {
  content: '';
  position: absolute;
  bottom: -12px;
  left: 50%;
  transform: translateX(-50%);
  width: 80px;
  height: 4px;
  background: linear-gradient(90deg, #2c7a67 0%, #5a9b7b 100%);
  border-radius: 2px;
}

.search__form {
  margin-bottom: 48px !important;
  background: transparent !important;
  box-shadow: none !important;
  padding: 0 !important;
}

.search__form .form-group {
  position: relative;
  margin: 0 auto;
  display: -ms-flexbox;
  display: flex;
  width: 100%;
  max-width: 800px;
  filter: drop-shadow(0 8px 32px rgba(44, 122, 103, 0.12));
}

.search__form .form-group input {
  border-radius: 60px;
  box-shadow: 
    0 20px 60px rgba(44, 122, 103, 0.2),
    0 8px 24px rgba(0, 0, 0, 0.08),
    inset 0 1px 0 rgba(255, 255, 255, 0.3),
    inset 0 -1px 0 rgba(0, 0, 0, 0.05);
  border: 2px solid rgba(255, 255, 255, 0.3);
  padding: 28px 80px 28px 90px;
  font-size: 18px;
  font-weight: 500;
  transition: all 0.5s cubic-bezier(0.4, 0, 0.2, 1);
  background: 
    linear-gradient(135deg, rgba(255, 255, 255, 0.95) 0%, rgba(255, 255, 255, 0.85) 100%);
  backdrop-filter: blur(25px);
  -webkit-backdrop-filter: blur(25px);
  position: relative;
  overflow: hidden;
  width: 100%;
}

.search__form .form-group input::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  bottom: 0;
  background: linear-gradient(135deg, rgba(255, 255, 255, 0.1) 0%, rgba(255, 255, 255, 0.05) 100%);
  border-radius: 60px;
  pointer-events: none;
}

.search__form .form-group input:-ms-input-placeholder {
  line-height: 1.57;
  letter-spacing: 0.1px;
  color: #6b7480;
}

.search__form .form-group input::placeholder {
  line-height: 1.57;
  letter-spacing: 0.1px;
  color: #637892;
}

.search__form .form-group input:focus,
.search__form .form-group input:hover {
  box-shadow: 
    0 32px 80px rgba(44, 122, 103, 0.3),
    0 16px 40px rgba(0, 0, 0, 0.12),
    inset 0 1px 0 rgba(255, 255, 255, 0.4),
    inset 0 -1px 0 rgba(0, 0, 0, 0.08);
  border-color: rgba(44, 122, 103, 0.5);
  transform: translateY(-8px) scale(1.03);
  background: 
    linear-gradient(135deg, rgba(255, 255, 255, 1) 0%, rgba(248, 250, 252, 0.98) 100%);
  backdrop-filter: blur(30px);
  -webkit-backdrop-filter: blur(30px);
}

.search__form .form-group .icon-search {
  fill: #1e5f4a !important;
  color: #1e5f4a !important;
  opacity: 0.9 !important;
  filter: drop-shadow(0 2px 4px rgba(0, 0, 0, 0.15)) !important;
  transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1) !important;
  z-index: 2 !important;
  position: relative !important;
  pointer-events: none !important;
}

/* Icon search dengan background untuk kontras */
.search__form .form-group .icon-search::before {
  content: '';
  position: absolute;
  top: -2px;
  left: -2px;
  right: -2px;
  bottom: -2px;
  background: rgba(255, 255, 255, 0.8);
  border-radius: 50%;
  z-index: -1;
}

/* Hover effect untuk search button */
.search__form .form-group .search__submit:hover .icon-search {
  fill: #2c7a67 !important;
  color: #2c7a67 !important;
  opacity: 1 !important;
  transform: scale(1.1) !important;
}

/* Focus effect untuk search button */
.search__form .form-group .search__submit:focus .icon-search {
  fill: #2c7a67 !important;
  color: #2c7a67 !important;
  opacity: 1 !important;
  transform: scale(1.1) !important;
}

/* Input hover effect pada form group */
.search__form .form-group:hover .search__submit .icon-search {
  fill: #2c7a67 !important;
  color: #2c7a67 !important;
  opacity: 1 !important;
  transform: scale(1.1) !important;
}

/* Input focus effect pada form group */
.search__form .form-group:focus-within .search__submit .icon-search {
  fill: #2c7a67 !important;
  color: #2c7a67 !important;
  opacity: 1 !important;
  transform: scale(1.1) !important;
}

/* Comprehensive hover states untuk icon search */
.search__form .form-group:hover .search__submit .icon-search,
.search__form .form-group:focus-within .search__submit .icon-search,
.search__form .form-group input:hover ~ .search__submit .icon-search,
.search__form .form-group input:focus ~ .search__submit .icon-search {
  fill: #2c7a67 !important;
  color: #2c7a67 !important;
  opacity: 1 !important;
  transform: scale(1.1) !important;
  filter: drop-shadow(0 4px 8px rgba(44, 122, 103, 0.3)) !important;
}

/* Active state untuk icon search */
.search__form .form-group:active .search__submit .icon-search,
.search__form .form-group input:active ~ .search__submit .icon-search {
  fill: #1e5f4a !important;
  color: #1e5f4a !important;
  opacity: 1 !important;
  transform: scale(1.05) !important;
}

.search__form .search__submit {
  padding: 0;
  position: absolute;
  top: 0;
  bottom: 0;
  left: 24px;
  margin: auto;
  background: transparent !important;
  border: none !important;
  cursor: pointer !important;
  transition: all 0.3s ease !important;
}

.search__form .search__submit:hover {
  background: rgba(44, 122, 103, 0.1) !important;
  border-radius: 50% !important;
  transform: scale(1.05) !important;
}

.search__form .search__submit:focus {
  background: rgba(44, 122, 103, 0.15) !important;
  border-radius: 50% !important;
  outline: 2px solid rgba(44, 122, 103, 0.3) !important;
  outline-offset: 2px !important;
}

.form-group {
  position: relative;
}

.form-group .search-clear {
  width: 32px;
  height: 32px;
  position: absolute;
  top: calc(50% - 16px);
  right: 12px;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: center;
  justify-content: center;
  -ms-flex-align: center;
  align-items: center;
  cursor: pointer;
  z-index: 1;
  opacity: 0;
  transition: all 250ms ease;
}

.form-group .search-clear .icon {
  width: 16px;
  height: 16px;
  fill: #c5cad4;
}

.form-group .search-clear:hover .icon {
  fill: #133e5e;
}

.alert {
  margin-top: 24px;
  border: solid 1px #2c70a2;
  background-color: #f5f8ff;
}

.alert .icon-warning {
  fill: #2c70a2;
  font-size: 22px;
}

.alert.warning {
  border: solid 1px #f3e3a7;
  background-color: #fff5d0;
}

.alert.warning .icon-warning {
  fill: #eeb707;
}

.alert.success {
  border: solid 1px #9fe4c3;
  background-color: #e5fff2;
}

.alert.success .icon-warning {
  fill: #38bc7d;
}

.alert.danger {
  border: solid 1px #f38b8b;
  background-color: #fdf5f5;
}

.alert.danger .icon-warning {
  fill: #e64342;
}

.alert.danger .alert__title {
  color: #e64342;
}

.alert.none {
  border: none;
  background-color: #fff;
}

.alert.none .icon-warning {
  fill: #000;
}

.alert__inner {
  padding: 24px;
}

.alert__head {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
}

.alert__head .icon + .alert__title {
  margin-left: 12px;
}

.alert__title {
  font-size: 14px;
  font-weight: 700;
  letter-spacing: 0.1px;
  color: #26282a;
}

.alert__descr {
  margin-top: 12px;
}

.cust-help .lightgrey {
  color: #2c70a2;
}

.cust-help .highlighted {
  background-color: #e5fff2;
}

.cust-help .italic {
  font-style: italic;
}

.cust-help .ml-1 {
  margin-left: 8px;
}

.cust-help .h-3 {
  font-size: 18px;
  font-weight: 700;
  line-height: 1.22;
  letter-spacing: 0.13px;
  color: #133e5e;
}

.cust-help .text-center {
  text-align: center;
}

.cust-help .text-bold {
  font-weight: 700;
}

.cust-help .wrapper {
  margin: 0 !important;
  background-color: #fff;
}

.cust-help .header {
  display: flex;
  align-items: center;
  padding: 16px 24px;
  background: linear-gradient(135deg, #2c7a67 0%, #1e5f4a 100%);
  box-shadow: 0 4px 20px rgba(44, 122, 103, 0.3);
  position: sticky;
  top: 0;
  z-index: 1000;
  backdrop-filter: blur(10px);
  border-bottom: 3px solid rgba(255, 255, 255, 0.1);
}

/* Grup logo dan teks - tidak digunakan karena struktur HTML berbeda */
.header::before {
  content: '';
  display: inline-block;
  width: 70px; /* ukuran logo */
  height: 70px;
  background: url('../img/logo-unwahas-3d-min.png') no-repeat center center;
  background-size: contain;
  vertical-align: middle;
  margin-left: 130px;
}

.cust-help .header .dropdown-select .label {
  color: #fff;
  letter-spacing: 0.1px;
}

.cust-help .header .dropdown-select .label .icon {
  fill: currentColor;
}

.cust-help .header__logo {
  font-size: 20px !important;
  font-weight: 700 !important;
  line-height: 1.2;
  color: #ffffff !important;
  text-shadow: 0 1px 3px rgba(0, 0, 0, 0.3);
  letter-spacing: 0.5px;
  margin: 0 !important;
  padding: 0 !important;
  flex-shrink: 0;
  white-space: nowrap;
  text-decoration: none !important;
  display: inline-block !important;
}

/* Styling untuk teks "HelpDesk Universitas Wahid Hasyim" sudah digabung dengan .header__logo */

.cust-help .header__inner {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: start;
  justify-content: flex-start;
  -ms-flex-align: center;
  align-items: center;
  padding: 13px 0;
  width: 100%;
  gap: 8px;
}

/* Styling sudah digabung di atas */

.cust-help .header__inner .header__nav {
  display: -ms-flexbox;
  display: flex;
  flex-grow: 1;
  margin: 0 20px;
  justify-content: flex-end;
  margin-left: auto;
}

/* Pastikan logo dan elemen lain tidak terlalu jauh */
.cust-help .header__inner > *:not(.header__nav) {
  margin-right: 0 !important;
  margin-left: 0 !important;
}

/* Spesifik untuk logo agar tidak ada margin */
.cust-help .header__logo {
  margin: 0 !important;
  padding: 0 !important;
}

/* Reset margin dan padding untuk semua elemen header */
.cust-help .header__inner * {
  margin: 0 !important;
  padding: 0 !important;
}

/* Kecuali untuk navigation yang perlu margin */
.cust-help .header__inner .header__nav {
  margin: 0 20px !important;
}

/* Pastikan tidak ada spacing pada elemen header */
.cust-help .header__inner > * {
  margin-left: 0 !important;
  margin-right: 0 !important;
}

.cust-help .header__inner .header__nav .nav-item {
}

.cust-help .header__inner .header__nav .nav-item.text-only {
  color: #fff;
}

.cust-help .header__inner .header__nav .nav-item:not(:first-child) {
  margin-left: 20px;
}

.cust-help .header__inner .header__nav .nav-item a {
  color: #fff;
}

.cust-help .contr {
  max-width: 1200px;
  width: 100%;
  margin: 0 auto;
  padding: 0 15px;
}

.cust-help .btn:hover .icon {
  fill: #133e5e;
}

.tabbed__head {
  margin: 0;
  border-bottom: 2px solid #d5ebf7;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: center;
  justify-content: center;
}

.tabbed__head .tabbed__head_tabs {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: end;
  align-items: flex-end;
}

.tabbed__head .tabbed__head_tabs li {
  min-width: 150px;
  padding: 6px 16px;
  text-align: center;
  cursor: pointer;
  font-size: 14px;
  font-weight: 700;
  line-height: 1.57;
  letter-spacing: 0.1px;
  color: #133e5e;
  display: -ms-inline-flexbox;
  display: inline-flex;
  -ms-flex-align: center;
  align-items: center;
  -ms-flex-pack: center;
  justify-content: center;
  border-bottom: 2px solid #d5ebf7;
  transition: all 250ms ease;
  margin-bottom: -2px;
  background-color: rgba(0, 0, 0, 0.08);
}

.tabbed__head .tabbed__head_tabs li:not(.current):hover {
  background-color: #2c70a2;
  color: #fff;
  border-bottom: 2px solid #133e5e;
}

.tabbed__head .tabbed__head_tabs li b {
  font-weight: 700;
  margin-left: 6px;
}

.tabbed__head .tabbed__head_tabs li.current {
  border-bottom-color: #2c70a2;
  color: #2c70a2;
  background-color: #fff;
  box-shadow: 0 4px 8px 0 rgba(38, 40, 42, 0.3);
}

.tabbed__tabs .tabbed__tabs_tab {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: justify;
  justify-content: space-between;
  -ms-flex-wrap: wrap;
  flex-wrap: wrap;
  display: none;
  background-color: #fff;
  box-shadow: 0 4px 8px 0 rgba(0, 41, 89, 0.3);
}

.tabbed__tabs .tabbed__tabs_tab.is-visible {
  display: -ms-flexbox;
  display: flex;
}

.tabbed__tabs .tabbed__tabs_tab.is-visible,
.tabbed__tabs .tabbed__tabs_tab {
  background: transparent !important;
  box-shadow: none !important;
  padding: 0 !important;
}
.tabbed__tabs .tabbed__tabs_tab .preview {
  margin-top: 6px;
}

.icon-in-circle {
  width: 40px;
  height: 40px;
  -ms-flex-negative: 0;
  flex-shrink: 0;
  display: -ms-inline-flexbox;
  display: inline-flex;
  -ms-flex-pack: center;
  justify-content: center;
  -ms-flex-align: center;
  align-items: center;
  background-color: #2c7a67;
  border-radius: 50%;
}

.icon-in-circle .icon {
  fill: #ffffff;
  font-size: 20px;
}

.nav {
  /* display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: center;
  justify-content: center;
  -ms-flex-wrap: wrap;
  flex-wrap: wrap;
  margin: 16px 0; */
  display: flex;
  grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
  gap: 10px;
  margin: 30px 0;
}

.navlink {
  /* display: -ms-inline-flexbox;
  display: inline-flex;
  -ms-flex-align: center;
  align-items: center;
  width: 100%;
  max-width: 344px;
  margin: 16px;
  padding: 16px;
  box-shadow: 0 4px 8px 0 rgba(38, 40, 42, 0.3);
  background-color: #2c7a67;
  letter-spacing: 0.1px;
  color: #ffffff;
  transition: none; */
  background: #e5fff2;
  border-radius: 10px;
  padding: 25px;
  display: flex;
  align-items: flex-start;
  box-shadow: 0 4px 12px rgba(0, 0, 0, 0.08);
  transition: all 0.3s ease;
  border-left: 4px solid #2c7a67;
  text-decoration: none;
  color: #2c7a67;
}

/* .navlink:hover {
  background: #e5fff2;
  border-left: 4px solid #38bc7d;
  transform: translateY(-3px);
  box-shadow: 0 8px 16px rgba(44, 122, 103, 0.12);
  color: #2c7a67;
} */
.navlink:hover {
  background: #c3ecd7;
  border-left: 4px solid #38bc7d;
  transform: translateY(-3px);
  box-shadow: 0 8px 16px rgba(44, 122, 103, 0.12);
  color: #2c7a67;
}

.navlink .navlink__title {
  color: #2c7a67;
  font-size: 1.2rem;
  font-weight: 600;
  margin-bottom: 8px;
}

.navlink .navlink__descr {
  color: #666;
  line-height: 1.5;
}

.navlink .icon-in-circle {
  background-color: #2c7a67;
  color: white;
  width: 50px;
  height: 50px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  margin-right: 15px;
  flex-shrink: 0;
}

.navlink:hover > .icon-in-circle {
  background-color: #38bc7d;
}

.navlink:hover > .icon-in-circle .icon {
  fill: #fff;
}

.navlink-condensed {
  margin: 8px;
  padding: 8px;
  box-shadow: 0 2px 5px 0 rgba(38, 40, 42, 0.1);
}

.navlink-condensed:hover {
  box-shadow: 0 4px 6px 0 rgba(38, 40, 42, 0.1);
}

.select__title {
  margin: 0 0 24px;
  font-size: 20px;
  font-weight: 700;
  line-height: 1.17;
  letter-spacing: 0.12px;
  color: #133e5e;
  text-align: center;
}

.article {
  margin-top: 44px;
  margin-bottom: 30px;
}

.article .block__head {
  padding: 20px 0;
  border-bottom: 1px solid #2c70a2;
  background-color: #2c7a67;
  box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.3);
  color: #fff !important;
}

.article__heading {
  margin: 12px 0;
  font-size: 20px;
  font-weight: 700;
  line-height: 1.4;
  color: #2c70a2;
  letter-spacing: 0.1px;
  text-align: center;
}

.article__heading a {
  color: inherit;
}

.article__heading a .icon-in-circle + span {
  margin-left: 8px;
}

.article__footer {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-direction: column;
  flex-direction: column;
  -ms-flex-align: center;
  align-items: center;
  margin: 32px 0 8px;
}

.article__footer .link {
  display: inline-block;
  padding: 12px 24px;
  border-width: 1px !important;
  border-style: solid !important;
  border-radius: 6px;
  font-weight: 600;
}
.article__footer .link:hover {
  background: #2c7a67 !important;
  color: #ffffff !important;
  text-decoration: none !important;
}
.article__footer a,
.article__footer a:hover {
  text-decoration: none !important;
}
.article__footer .link,
.article__footer .btn,
.article__footer a.link,
.article__footer a {
  color: #2c7a67 !important; /* hijau theme */
  border-color: #2c7a67 !important; /* border jadi hijau */
  background: transparent !important;
  text-decoration: none !important;
  box-shadow: none !important;
}

.btn-toggler {
  display: none;
}

.btn-toggler.is-opened {
  -ms-transform: scaleY(-1);
  transform: scaleY(-1);
}

.btn-toggler .icon {
  width: 10px !important;
  height: 10px !important;
}

@media screen and (max-width: 768px) {
  * {
    box-sizing: border-box;
  }
  body {
    margin: 0;
    padding: 0;
    overflow-x: hidden;
    font-size: 16px;
    line-height: 1.5;
  }
  .wrapper {
    width: 100%;
    min-height: 100vh;
  }
  .header {
    background: #5a9b7b; /* Sesuai warna tema */
    padding: 15px 0;
    position: sticky;
    top: 0;
    z-index: 1000;
  }
  .header__inner {
    display: flex !important;
    align-items: center !important;
    justify-content: flex-start !important;
    flex-direction: row !important;
    text-align: left !important;
    gap: 0 !important;
    padding: 10px 0 !important;
  }
  .header__logo {
    display: flex !important;
    align-items: center !important;
    gap: 12px !important;
    font-size: 16px !important;
    font-weight: 600 !important;
    color: white !important;
    text-decoration: none !important;
    flex: 1 !important;
  }

  .ticket--article .ticket__body {
    -ms-flex-order: 1;
    order: 1;
  }
  .ticket--article .ticket__params {
    -ms-flex-order: 2;
    order: 2;
    display: -ms-flexbox;
    display: flex;
    -ms-flex-direction: column;
    flex-direction: column;
    -ms-flex-flow: column-reverse;
    flex-flow: column-reverse;
  }
  .ticket--article .ticket__params .params--block {
    margin-top: 32px;
  }
  .btn-toggler {
    display: -ms-inline-flexbox;
    display: inline-flex;
  }
  .params--block.collapsed-on-xs .accordion-title > span {
    display: none;
  }
  .params--block.collapsed-on-xs .accordion-body {
    display: none;
  }
  .block--head > .d-flex {
    -ms-flex-wrap: wrap;
    flex-wrap: wrap;
  }
  .nav {
    display: flex !important;
    flex-direction: row !important;
    gap: 12px !important;
    margin: 25px 0 !important;
    flex-wrap: wrap !important;
  }
  .main__content {
    padding: 20px 0 30px !important;
  }
  .navlink {
    flex: 1 !important;
    min-width: calc(50% - 8px) !important;
    display: flex !important;
    align-items: flex-start !important;
    padding: 48px 40px !important;
    background: 
      linear-gradient(135deg, rgba(255, 255, 255, 0.95) 0%, rgba(248, 250, 252, 0.9) 100%) !important;
    border: 2px solid rgba(44, 122, 103, 0.15) !important;
    border-radius: 28px !important;
    box-shadow: 
      0 20px 60px rgba(44, 122, 103, 0.12),
      0 8px 24px rgba(0, 0, 0, 0.06),
      inset 0 1px 0 rgba(255, 255, 255, 0.9),
      inset 0 -1px 0 rgba(0, 0, 0, 0.05) !important;
    transition: all 0.5s cubic-bezier(0.4, 0, 0.2, 1) !important;
    position: relative !important;
    overflow: hidden !important;
    text-decoration: none !important;
    color: inherit !important;
    backdrop-filter: blur(15px) !important;
    -webkit-backdrop-filter: blur(15px) !important;
    filter: drop-shadow(0 4px 16px rgba(44, 122, 103, 0.08)) !important;
  }
  
  .navlink:hover {
    transform: translateY(-16px) scale(1.03) !important;
    box-shadow: 
      0 40px 100px rgba(44, 122, 103, 0.25),
      0 16px 48px rgba(0, 0, 0, 0.1),
      inset 0 1px 0 rgba(255, 255, 255, 0.95),
      inset 0 -1px 0 rgba(0, 0, 0, 0.08) !important;
    border-color: rgba(44, 122, 103, 0.4) !important;
    background: 
      linear-gradient(135deg, rgba(255, 255, 255, 1) 0%, rgba(240, 253, 244, 0.98) 100%) !important;
    backdrop-filter: blur(20px) !important;
    -webkit-backdrop-filter: blur(20px) !important;
    filter: drop-shadow(0 8px 32px rgba(44, 122, 103, 0.15)) !important;
  }
  
  .navlink::before {
    content: '' !important;
    position: absolute !important;
    top: 0 !important;
    left: 0 !important;
    right: 0 !important;
    height: 5px !important;
    background: linear-gradient(90deg, #2c7a67 0%, #5a9b7b 50%, #2c7a67 100%) !important;
    border-radius: 28px 28px 0 0 !important;
    box-shadow: 0 2px 8px rgba(44, 122, 103, 0.3) !important;
  }
  
  /* Add subtle pattern overlay */
  .navlink::after {
    content: '' !important;
    position: absolute !important;
    top: 0 !important;
    left: 0 !important;
    right: 0 !important;
    bottom: 0 !important;
    background: 
      radial-gradient(circle at 20% 20%, rgba(44, 122, 103, 0.03) 0%, transparent 50%),
      radial-gradient(circle at 80% 80%, rgba(90, 155, 123, 0.02) 0%, transparent 50%) !important;
    border-radius: 28px !important;
    pointer-events: none !important;
  }
  
  .navlink__icon {
    margin-right: 24px !important;
    padding: 20px !important;
    background: 
      linear-gradient(135deg, #2c7a67 0%, #5a9b7b 100%),
      linear-gradient(135deg, rgba(255, 255, 255, 0.2) 0%, rgba(255, 255, 255, 0.05) 100%) !important;
    border-radius: 20px !important;
    color: white !important;
    font-size: 32px !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    min-width: 64px !important;
    height: 64px !important;
    box-shadow: 
      0 12px 32px rgba(44, 122, 103, 0.4),
      0 4px 12px rgba(0, 0, 0, 0.15),
      inset 0 1px 0 rgba(255, 255, 255, 0.3),
      inset 0 -1px 0 rgba(0, 0, 0, 0.1) !important;
    transition: all 0.4s cubic-bezier(0.4, 0, 0.2, 1) !important;
    position: relative !important;
    overflow: hidden !important;
    filter: drop-shadow(0 4px 8px rgba(44, 122, 103, 0.2)) !important;
  }
  
  .navlink__icon::before {
    content: '' !important;
    position: absolute !important;
    top: 0 !important;
    left: 0 !important;
    right: 0 !important;
    bottom: 0 !important;
    background: linear-gradient(135deg, rgba(255, 255, 255, 0.2) 0%, rgba(255, 255, 255, 0.05) 100%) !important;
    border-radius: 16px !important;
    pointer-events: none !important;
  }
  
  .navlink__title {
    font-size: 22px !important;
    font-weight: 800 !important;
    color: #1e293b !important;
    margin-bottom: 12px !important;
    line-height: 1.2 !important;
    background: linear-gradient(135deg, #1e293b 0%, #2c7a67 100%) !important;
    -webkit-background-clip: text !important;
    -webkit-text-fill-color: transparent !important;
    background-clip: text !important;
    text-shadow: 0 2px 4px rgba(0, 0, 0, 0.1) !important;
  }
  
  .navlink__descr {
    font-size: 15px !important;
    color: #64748b !important;
    line-height: 1.6 !important;
    margin: 0 !important;
    font-weight: 500 !important;
    opacity: 0.9 !important;
  }
  .navlink:hover,
  .navlink:active {
    background: #f8f9fa !important;
    transform: translateY(-2px) !important;
    box-shadow: 0 6px 20px rgba(90, 155, 123, 0.15) !important;
    border-color: #5a9b7b !important;
  }
  .navlink .icon-in-circle {
    background: #5a9b7b !important;
    color: white !important;
    width: 45px !important;
    height: 45px !important;
    border-radius: 12px !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    margin-right: 12px !important;
    flex-shrink: 0 !important;
    transition: all 0.3s ease !important;
  }
  .navlink:hover .icon-in-circle {
    background: #4a8a6a !important;
    transform: scale(1.05) !important;
  }

  .navlink .icon-in-circle svg,
  .navlink .icon-in-circle .icon {
    width: 22px !important;
    height: 22px !important;
  }

  .navlink__title {
    font-size: 16px !important;
    font-weight: 600 !important;
    margin-bottom: 6px !important;
    color: #333 !important;
    line-height: 1.3 !important;
  }

  .navlink__descr {
    font-size: 13px !important;
    color: #666 !important;
    line-height: 1.4 !important;
    margin: 0 !important;
  }

  /* Icon spacing */
  .icon-in-circle {
    margin-right: 15px;
    min-width: 48px;
    height: 48px;
    display: flex;
    align-items: center;
    justify-content: center;
  }

  /* Search section */
  .help-search {
    text-align: center !important;
    margin: 25px 0 !important;
    padding: 0 15px !important;
  }
  .help-search > div,
  .help-search .form-group,
  .help-search form {
    position: relative !important;
    max-width: 400px !important;
    margin: 0 auto !important;
    display: block !important;
  }
  .help-search input[type='text'],
  .help-search input[type='search'],
  .help-search .form-control,
  .help-search input {
    width: 100% !important;
    padding: 16px 20px 16px 50px !important; /* 50px padding kiri untuk icon */
    font-size: 16px !important;
    border: 2px solid #e0e0e0 !important;
    border-radius: 25px !important;
    outline: none !important;
    background: white !important;
    box-shadow: 0 3px 10px rgba(0, 0, 0, 0.1) !important;
    transition: all 0.3s ease !important;
    margin: 0 !important;
    display: block !important;
    color: #333 !important;
    box-sizing: border-box !important;
  }
  .help-search input[type='text']:focus,
  .help-search input[type='search']:focus,
  .help-search .form-control:focus,
  .help-search input:focus {
    border-color: #5a9b7b !important;
    box-shadow: 0 4px 15px rgba(90, 155, 123, 0.2) !important;
    transform: translateY(-1px) !important;
  }
  .help-search input[type='text']:focus {
    border-color: #5a9b7b;
  }

  .search__title {
    font-size: 28px !important;
    margin-bottom: 24px !important;
    color: #1e293b !important;
    font-weight: 800 !important;
    line-height: 1.2 !important;
    background: linear-gradient(135deg, #1e293b 0%, #475569 100%) !important;
    -webkit-background-clip: text !important;
    -webkit-text-fill-color: transparent !important;
    background-clip: text !important;
  }
  
  /* Knowledgebase header styling */
  .article__heading {
    text-align: center !important;
    margin-bottom: 32px !important;
  }
  
  .article__heading a {
    display: inline-flex !important;
    align-items: center !important;
    gap: 12px !important;
    padding: 16px 24px !important;
    background: linear-gradient(135deg, #2c7a67 0%, #5a9b7b 100%) !important;
    color: white !important;
    text-decoration: none !important;
    border-radius: 16px !important;
    font-size: 20px !important;
    font-weight: 700 !important;
    box-shadow: 0 8px 24px rgba(44, 122, 103, 0.3) !important;
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1) !important;
    position: relative !important;
    overflow: hidden !important;
  }
  
  .article__heading a::before {
    content: '' !important;
    position: absolute !important;
    top: 0 !important;
    left: -100% !important;
    width: 100% !important;
    height: 100% !important;
    background: linear-gradient(90deg, transparent, rgba(255, 255, 255, 0.2), transparent) !important;
    transition: left 0.5s !important;
  }
  
  .article__heading a:hover {
    transform: translateY(-2px) !important;
    box-shadow: 0 12px 32px rgba(44, 122, 103, 0.4) !important;
  }
  
  .article__heading a:hover::before {
    left: 100% !important;
  }
  
  .article__heading .icon-in-circle {
    background: rgba(255, 255, 255, 0.2) !important;
    border-radius: 12px !important;
    padding: 8px !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
  }
  
  /* Tab navigation styling */
  .tabbed__head {
    margin-bottom: 24px !important;
  }
  
  .tabbed__head_tabs {
    display: flex !important;
    justify-content: center !important;
    gap: 8px !important;
    margin: 0 !important;
    padding: 0 !important;
    list-style: none !important;
  }
  
  .tabbed__head_tabs li {
    margin: 0 !important;
    padding: 0 !important;
  }
  
  .tabbed__head_tabs li span {
    display: inline-block !important;
    padding: 12px 24px !important;
    background: linear-gradient(135deg, #f8fafc 0%, #e2e8f0 100%) !important;
    color: #64748b !important;
    border-radius: 12px !important;
    font-weight: 600 !important;
    font-size: 14px !important;
    cursor: pointer !important;
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1) !important;
    border: 2px solid transparent !important;
    position: relative !important;
    overflow: hidden !important;
  }
  
  .tabbed__head_tabs li.current span {
    background: linear-gradient(135deg, #2c7a67 0%, #5a9b7b 100%) !important;
    color: white !important;
    box-shadow: 0 4px 12px rgba(44, 122, 103, 0.3) !important;
    transform: translateY(-1px) !important;
    border-bottom: none !important;
  }
  
  /* Remove underline dari tab navigation */
  .tabbed__head_tabs li span {
    border-bottom: none !important;
    text-decoration: none !important;
  }
  
  .tabbed__head_tabs li.current span::after {
    display: none !important;
  }
  
  /* Remove semua underline dan border dari tab navigation */
  .tabbed__head_tabs li {
    border-bottom: none !important;
  }
  
  .tabbed__head_tabs li span,
  .tabbed__head_tabs li.current span,
  .tabbed__head_tabs li span::after,
  .tabbed__head_tabs li.current span::after {
    border-bottom: none !important;
    text-decoration: none !important;
    box-decoration-break: none !important;
  }
  
  /* Override HESK default tab styling */
  .tabbed__head_tabs li.current {
    border-bottom: none !important;
  }
  
  .tabbed__head_tabs li.current a {
    border-bottom: none !important;
    text-decoration: none !important;
  }
  
  /* Aggressive removal of all underlines and borders */
  .tabbed__head * {
    border-bottom: none !important;
    text-decoration: none !important;
  }
  
  .tabbed__head_tabs * {
    border-bottom: none !important;
    text-decoration: none !important;
  }
  
  .tabbed__head_tabs li * {
    border-bottom: none !important;
    text-decoration: none !important;
  }
  
  /* Specific targeting untuk HESK tab styling */
  .tabbed__head_tabs li.current,
  .tabbed__head_tabs li.current span,
  .tabbed__head_tabs li.current a,
  .tabbed__head_tabs li.current span::after,
  .tabbed__head_tabs li.current a::after {
    border-bottom: none !important;
    text-decoration: none !important;
    box-shadow: none !important;
  }
  
  .tabbed__head_tabs li:not(.current):hover span {
    background: linear-gradient(135deg, #e2e8f0 0%, #cbd5e1 100%) !important;
    color: #475569 !important;
    transform: translateY(-1px) !important;
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.1) !important;
  }

  /* Knowledge base articles */
  .preview {
    display: flex !important;
    background: 
      linear-gradient(135deg, rgba(255, 255, 255, 0.95) 0%, rgba(248, 250, 252, 0.9) 100%) !important;
    border-radius: 24px !important;
    padding: 40px !important;
    margin-bottom: 24px !important;
    box-shadow: 
      0 16px 48px rgba(44, 122, 103, 0.1),
      0 8px 24px rgba(0, 0, 0, 0.06),
      inset 0 1px 0 rgba(255, 255, 255, 0.9),
      inset 0 -1px 0 rgba(0, 0, 0, 0.05) !important;
    border: 2px solid rgba(44, 122, 103, 0.12) !important;
    transition: all 0.5s cubic-bezier(0.4, 0, 0.2, 1) !important;
    position: relative !important;
    overflow: hidden !important;
    backdrop-filter: blur(15px) !important;
    -webkit-backdrop-filter: blur(15px) !important;
    filter: drop-shadow(0 4px 16px rgba(44, 122, 103, 0.08)) !important;
  }
  
  .preview:hover {
    transform: translateY(-12px) scale(1.02) !important;
    box-shadow: 
      0 32px 80px rgba(44, 122, 103, 0.2),
      0 16px 48px rgba(0, 0, 0, 0.1),
      inset 0 1px 0 rgba(255, 255, 255, 0.95),
      inset 0 -1px 0 rgba(0, 0, 0, 0.08) !important;
    border-color: rgba(44, 122, 103, 0.25) !important;
    background: 
      linear-gradient(135deg, rgba(255, 255, 255, 1) 0%, rgba(240, 253, 244, 0.98) 100%) !important;
    backdrop-filter: blur(20px) !important;
    -webkit-backdrop-filter: blur(20px) !important;
    filter: drop-shadow(0 8px 32px rgba(44, 122, 103, 0.12)) !important;
  }
  
  .preview::before {
    content: '' !important;
    position: absolute !important;
    top: 0 !important;
    left: 0 !important;
    right: 0 !important;
    height: 3px !important;
    background: linear-gradient(90deg, #2c7a67 0%, #5a9b7b 100%) !important;
    border-radius: 16px 16px 0 0 !important;
  }
  
  .preview__icon {
    margin-right: 16px !important;
    padding: 10px !important;
    background: linear-gradient(135deg, #2c7a67 0%, #5a9b7b 100%) !important;
    border-radius: 10px !important;
    color: white !important;
    font-size: 20px !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    min-width: 40px !important;
    height: 40px !important;
  }
  
  .preview__title {
    font-size: 18px !important;
    font-weight: 700 !important;
    color: #1e293b !important;
    margin-bottom: 4px !important;
    line-height: 1.3 !important;
  }
  
  .preview__category {
    font-size: 12px !important;
    color: #64748b !important;
    margin-bottom: 8px !important;
    font-weight: 500 !important;
  }
  
  .preview__description {
    font-size: 14px !important;
    color: #64748b !important;
    line-height: 1.5 !important;
    margin: 0 !important;
  }
  
  .preview__rating {
    margin-left: auto !important;
    display: flex !important;
    align-items: center !important;
    gap: 2px !important;
  }
  
  .preview__rating .star {
    color: #e2e8f0 !important;
    font-size: 16px !important;
    transition: color 0.2s ease !important;
  }
  
  .preview__rating .star.filled {
    color: #fbbf24 !important;
  }
  
  /* Footer buttons styling - Enhanced */
  .article__footer {
    text-align: center !important;
    margin-top: 32px !important;
    padding: 24px !important;
  }
  
  /* Primary button styling */
  .article__footer .btn,
  .article__footer a[href*="knowledgebase"] {
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    gap: 10px !important;
    padding: 16px 32px !important;
    background: linear-gradient(135deg, #2c7a67 0%, #5a9b7b 100%) !important;
    color: white !important;
    text-decoration: none !important;
    border-radius: 16px !important;
    font-weight: 700 !important;
    font-size: 15px !important;
    box-shadow: 0 8px 24px rgba(44, 122, 103, 0.3) !important;
    transition: all 0.4s cubic-bezier(0.4, 0, 0.2, 1) !important;
    border: 2px solid transparent !important;
    position: relative !important;
    overflow: hidden !important;
    margin: 12px !important;
    min-width: 200px !important;
    text-transform: none !important;
    letter-spacing: 0.5px !important;
  }
  
  .article__footer .btn::before,
  .article__footer a[href*="knowledgebase"]::before {
    content: '' !important;
    position: absolute !important;
    top: 0 !important;
    left: -100% !important;
    width: 100% !important;
    height: 100% !important;
    background: linear-gradient(90deg, transparent, rgba(255, 255, 255, 0.3), transparent) !important;
    transition: left 0.6s ease !important;
  }
  
  .article__footer .btn:hover,
  .article__footer a[href*="knowledgebase"]:hover {
    transform: translateY(-3px) scale(1.02) !important;
    box-shadow: 0 12px 32px rgba(44, 122, 103, 0.4) !important;
    background: linear-gradient(135deg, #1e5f4a 0%, #2c7a67 100%) !important;
  }
  
  .article__footer .btn:hover::before,
  .article__footer a[href*="knowledgebase"]:hover::before {
    left: 100% !important;
  }
  
  .article__footer .btn:active,
  .article__footer a[href*="knowledgebase"]:active {
    transform: translateY(-1px) scale(1.01) !important;
    box-shadow: 0 4px 16px rgba(44, 122, 103, 0.3) !important;
  }
  
  /* Secondary button styling untuk admin panel */
  .article__footer .link,
  .article__footer a[href*="admin"] {
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    gap: 10px !important;
    padding: 14px 28px !important;
    background: linear-gradient(135deg, #f8fafc 0%, #e2e8f0 100%) !important;
    color: #475569 !important;
    text-decoration: none !important;
    border-radius: 16px !important;
    font-weight: 600 !important;
    font-size: 14px !important;
    box-shadow: 0 4px 16px rgba(0, 0, 0, 0.1) !important;
    transition: all 0.4s cubic-bezier(0.4, 0, 0.2, 1) !important;
    border: 2px solid #e2e8f0 !important;
    position: relative !important;
    overflow: hidden !important;
    margin: 12px !important;
    min-width: 200px !important;
    text-transform: none !important;
    letter-spacing: 0.5px !important;
  }
  
  .article__footer .link::before,
  .article__footer a[href*="admin"]::before {
    content: '' !important;
    position: absolute !important;
    top: 0 !important;
    left: -100% !important;
    width: 100% !important;
    height: 100% !important;
    background: linear-gradient(90deg, transparent, rgba(44, 122, 103, 0.1), transparent) !important;
    transition: left 0.6s ease !important;
  }
  
  .article__footer .link:hover,
  .article__footer a[href*="admin"]:hover {
    background: linear-gradient(135deg, #e2e8f0 0%, #cbd5e1 100%) !important;
    color: #1e293b !important;
    transform: translateY(-2px) scale(1.02) !important;
    box-shadow: 0 8px 24px rgba(0, 0, 0, 0.15) !important;
    border-color: #2c7a67 !important;
  }
  
  .article__footer .link:hover::before,
  .article__footer a[href*="admin"]:hover::before {
    left: 100% !important;
  }
  
  .article__footer .link:active,
  .article__footer a[href*="admin"]:active {
    transform: translateY(0) scale(1.01) !important;
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.1) !important;
  }
  
  /* Additional targeting untuk memastikan buttons ter-styling */
  .article__footer a {
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    gap: 10px !important;
    padding: 16px 32px !important;
    background: linear-gradient(135deg, #2c7a67 0%, #5a9b7b 100%) !important;
    color: white !important;
    text-decoration: none !important;
    border-radius: 16px !important;
    font-weight: 700 !important;
    font-size: 15px !important;
    box-shadow: 0 8px 24px rgba(44, 122, 103, 0.3) !important;
    transition: all 0.4s cubic-bezier(0.4, 0, 0.2, 1) !important;
    border: 2px solid transparent !important;
    position: relative !important;
    overflow: hidden !important;
    margin: 12px !important;
    min-width: 200px !important;
    text-transform: none !important;
    letter-spacing: 0.5px !important;
  }
  
  .article__footer a::before {
    content: '' !important;
    position: absolute !important;
    top: 0 !important;
    left: -100% !important;
    width: 100% !important;
    height: 100% !important;
    background: linear-gradient(90deg, transparent, rgba(255, 255, 255, 0.3), transparent) !important;
    transition: left 0.6s ease !important;
  }
  
  .article__footer a:hover {
    transform: translateY(-3px) scale(1.02) !important;
    box-shadow: 0 12px 32px rgba(44, 122, 103, 0.4) !important;
    background: linear-gradient(135deg, #1e5f4a 0%, #2c7a67 100%) !important;
  }
  
  .article__footer a:hover::before {
    left: 100% !important;
  }
  
  .article__footer a:active {
    transform: translateY(-1px) scale(1.01) !important;
    box-shadow: 0 4px 16px rgba(44, 122, 103, 0.3) !important;
  }
  
  /* Specific styling untuk admin panel link */
  .article__footer a[href*="admin"] {
    background: linear-gradient(135deg, #f8fafc 0%, #e2e8f0 100%) !important;
    color: #475569 !important;
    border: 2px solid #e2e8f0 !important;
    box-shadow: 0 4px 16px rgba(0, 0, 0, 0.1) !important;
    font-weight: 600 !important;
    font-size: 14px !important;
    padding: 14px 28px !important;
  }
  
  .article__footer a[href*="admin"]::before {
    background: linear-gradient(90deg, transparent, rgba(44, 122, 103, 0.1), transparent) !important;
  }
  
  .article__footer a[href*="admin"]:hover {
    background: linear-gradient(135deg, #e2e8f0 0%, #cbd5e1 100%) !important;
    color: #1e293b !important;
    border-color: #2c7a67 !important;
    box-shadow: 0 8px 24px rgba(0, 0, 0, 0.15) !important;
  }
  
  /* ===== MODERN VIEW TICKET FORM STYLING ===== */
  
  /* View ticket form container */
  .view-ticket-form,
  .ticket-view-form,
  .main__content .contr,
  .main .contr {
    background: linear-gradient(135deg, #ffffff 0%, #f8fafc 100%) !important;
    border-radius: 24px !important;
    padding: 40px !important;
    box-shadow: 0 25px 50px rgba(0, 0, 0, 0.08), 0 0 0 1px rgba(255, 255, 255, 0.05) !important;
    border: 1px solid rgba(255, 255, 255, 0.2) !important;
    backdrop-filter: blur(20px) !important;
    -webkit-backdrop-filter: blur(20px) !important;
    position: relative !important;
    overflow: hidden !important;
    margin: 20px 0 !important;
    max-width: 600px !important;
    margin-left: auto !important;
    margin-right: auto !important;
  }
  
  .view-ticket-form::before,
  .ticket-view-form::before,
  .main__content .contr::before,
  .main .contr::before {
    content: '' !important;
    position: absolute !important;
    top: 0 !important;
    left: 0 !important;
    right: 0 !important;
    height: 4px !important;
    background: linear-gradient(90deg, #2c7a67 0%, #5a9b7b 50%, #2c7a67 100%) !important;
  }
  
  /* View ticket form header */
  .view-ticket-form h1,
  .ticket-view-form h1,
  .main__content .contr h1,
  .main .contr h1 {
    text-align: center !important;
    margin-bottom: 40px !important;
    position: relative !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    gap: 20px !important;
    font-size: 32px !important;
    font-weight: 800 !important;
    color: #1e293b !important;
    background: linear-gradient(135deg, #1e293b 0%, #475569 50%, #2c7a67 100%) !important;
    -webkit-background-clip: text !important;
    -webkit-text-fill-color: transparent !important;
    background-clip: text !important;
    text-shadow: 0 2px 4px rgba(0, 0, 0, 0.1) !important;
  }
  
  .view-ticket-form h1 .icon,
  .ticket-view-form h1 .icon,
  .main__content .contr h1 .icon {
    background: linear-gradient(135deg, #2c7a67 0%, #5a9b7b 100%) !important;
    color: white !important;
    width: 56px !important;
    height: 56px !important;
    border-radius: 50% !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    font-size: 24px !important;
    box-shadow: 0 12px 24px rgba(44, 122, 103, 0.4), 0 0 0 4px rgba(44, 122, 103, 0.1) !important;
    flex-shrink: 0 !important;
    position: relative !important;
    overflow: hidden !important;
  }
  
  .view-ticket-form h1 .icon::before,
  .ticket-view-form h1 .icon::before,
  .main__content .contr h1 .icon::before {
    content: '' !important;
    position: absolute !important;
    top: 0 !important;
    left: -100% !important;
    width: 100% !important;
    height: 100% !important;
    background: linear-gradient(90deg, transparent, rgba(255, 255, 255, 0.3), transparent) !important;
    transition: left 0.6s ease !important;
  }
  
  .view-ticket-form:hover h1 .icon::before,
  .ticket-view-form:hover h1 .icon::before,
  .main__content .contr:hover h1 .icon::before {
    left: 100% !important;
  }
  
  /* View ticket form fields */
  .view-ticket-form .form-group,
  .ticket-view-form .form-group,
  .main__content .contr .form-group {
    margin-bottom: 28px !important;
    position: relative !important;
  }
  
  .view-ticket-form .form-group label,
  .ticket-view-form .form-group label,
  .main__content .contr .form-group label {
    display: block !important;
    font-weight: 600 !important;
    font-size: 16px !important;
    color: #374151 !important;
    margin-bottom: 12px !important;
    letter-spacing: 0.5px !important;
  }
  
  .view-ticket-form .form-group label .required,
  .ticket-view-form .form-group label .required,
  .main__content .contr .form-group label .required {
    color: #ef4444 !important;
    font-weight: 700 !important;
    margin-left: 4px !important;
  }
  
  /* View ticket input fields */
  .view-ticket-form input[type="text"],
  .view-ticket-form input[type="email"],
  .ticket-view-form input[type="text"],
  .ticket-view-form input[type="email"],
  .main__content .contr input[type="text"],
  .main__content .contr input[type="email"] {
    width: 100% !important;
    padding: 18px 24px !important;
    border: 2px solid #e5e7eb !important;
    border-radius: 16px !important;
    font-size: 16px !important;
    font-weight: 500 !important;
    color: #1f2937 !important;
    background: linear-gradient(135deg, #ffffff 0%, #f9fafb 100%) !important;
    transition: all 0.4s cubic-bezier(0.4, 0, 0.2, 1) !important;
    box-shadow: 0 4px 8px rgba(0, 0, 0, 0.04), inset 0 1px 0 rgba(255, 255, 255, 0.8) !important;
    position: relative !important;
  }
  
  .view-ticket-form input[type="text"]:focus,
  .view-ticket-form input[type="email"]:focus,
  .ticket-view-form input[type="text"]:focus,
  .ticket-view-form input[type="email"]:focus,
  .main__content .contr input[type="text"]:focus,
  .main__content .contr input[type="email"]:focus {
    outline: none !important;
    border-color: #2c7a67 !important;
    box-shadow: 0 0 0 6px rgba(44, 122, 103, 0.12), 0 8px 16px rgba(44, 122, 103, 0.15) !important;
    background: linear-gradient(135deg, #ffffff 0%, #f0fdf4 100%) !important;
    transform: translateY(-2px) !important;
  }
  
  .view-ticket-form input[type="text"]:hover,
  .view-ticket-form input[type="email"]:hover,
  .ticket-view-form input[type="text"]:hover,
  .ticket-view-form input[type="email"]:hover,
  .main__content .contr input[type="text"]:hover,
  .main__content .contr input[type="email"]:hover {
    border-color: #5a9b7b !important;
    box-shadow: 0 6px 12px rgba(0, 0, 0, 0.08), inset 0 1px 0 rgba(255, 255, 255, 0.9) !important;
    transform: translateY(-1px) !important;
  }
  
  /* Checkbox styling */
  .view-ticket-form input[type="checkbox"],
  .ticket-view-form input[type="checkbox"],
  .main__content .contr input[type="checkbox"] {
    width: 20px !important;
    height: 20px !important;
    border-radius: 6px !important;
    border: 2px solid #d1d5db !important;
    background: linear-gradient(135deg, #ffffff 0%, #f9fafb 100%) !important;
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1) !important;
    cursor: pointer !important;
    position: relative !important;
    margin-right: 12px !important;
  }
  
  .view-ticket-form input[type="checkbox"]:checked,
  .ticket-view-form input[type="checkbox"]:checked,
  .main__content .contr input[type="checkbox"]:checked {
    background: linear-gradient(135deg, #2c7a67 0%, #5a9b7b 100%) !important;
    border-color: #2c7a67 !important;
    box-shadow: 0 4px 8px rgba(44, 122, 103, 0.3) !important;
  }
  
  .view-ticket-form input[type="checkbox"]:hover,
  .ticket-view-form input[type="checkbox"]:hover,
  .main__content .contr input[type="checkbox"]:hover {
    border-color: #5a9b7b !important;
    transform: scale(1.05) !important;
  }
  
  /* Checkbox label */
  .view-ticket-form label[for*="remember"],
  .ticket-view-form label[for*="remember"],
  .main__content .contr label[for*="remember"] {
    display: flex !important;
    align-items: center !important;
    font-size: 14px !important;
    color: #6b7280 !important;
    cursor: pointer !important;
    margin-bottom: 0 !important;
  }
  
  /* View ticket button styling */
  .view-ticket-form input[type="submit"],
  .view-ticket-form button[type="submit"],
  .ticket-view-form input[type="submit"],
  .ticket-view-form button[type="submit"],
  .main__content .contr input[type="submit"],
  .main__content .contr button[type="submit"] {
    background: linear-gradient(135deg, #2c7a67 0%, #5a9b7b 100%) !important;
    color: white !important;
    border: none !important;
    border-radius: 20px !important;
    padding: 20px 40px !important;
    font-size: 18px !important;
    font-weight: 700 !important;
    cursor: pointer !important;
    transition: all 0.4s cubic-bezier(0.4, 0, 0.2, 1) !important;
    box-shadow: 0 12px 32px rgba(44, 122, 103, 0.4), 0 0 0 1px rgba(255, 255, 255, 0.1) !important;
    position: relative !important;
    overflow: hidden !important;
    text-transform: none !important;
    letter-spacing: 0.5px !important;
    width: 100% !important;
    margin-top: 20px !important;
  }
  
  .view-ticket-form input[type="submit"]::before,
  .view-ticket-form button[type="submit"]::before,
  .ticket-view-form input[type="submit"]::before,
  .ticket-view-form button[type="submit"]::before,
  .main__content .contr input[type="submit"]::before,
  .main__content .contr button[type="submit"]::before {
    content: '' !important;
    position: absolute !important;
    top: 0 !important;
    left: -100% !important;
    width: 100% !important;
    height: 100% !important;
    background: linear-gradient(90deg, transparent, rgba(255, 255, 255, 0.3), transparent) !important;
    transition: left 0.6s ease !important;
  }
  
  .view-ticket-form input[type="submit"]:hover,
  .view-ticket-form button[type="submit"]:hover,
  .ticket-view-form input[type="submit"]:hover,
  .ticket-view-form button[type="submit"]:hover,
  .main__content .contr input[type="submit"]:hover,
  .main__content .contr button[type="submit"]:hover {
    transform: translateY(-3px) scale(1.02) !important;
    box-shadow: 0 16px 40px rgba(44, 122, 103, 0.5), 0 0 0 1px rgba(255, 255, 255, 0.2) !important;
    background: linear-gradient(135deg, #1e5f4a 0%, #2c7a67 100%) !important;
  }
  
  .view-ticket-form input[type="submit"]:hover::before,
  .view-ticket-form button[type="submit"]:hover::before,
  .ticket-view-form input[type="submit"]:hover::before,
  .ticket-view-form button[type="submit"]:hover::before,
  .main__content .contr input[type="submit"]:hover::before,
  .main__content .contr button[type="submit"]:hover::before {
    left: 100% !important;
  }
  
  .view-ticket-form input[type="submit"]:active,
  .view-ticket-form button[type="submit"]:active,
  .ticket-view-form input[type="submit"]:active,
  .ticket-view-form button[type="submit"]:active,
  .main__content .contr input[type="submit"]:active,
  .main__content .contr button[type="submit"]:active {
    transform: translateY(-1px) scale(1.01) !important;
    box-shadow: 0 8px 20px rgba(44, 122, 103, 0.4) !important;
  }
  
  /* Forgot tracking ID link */
  .view-ticket-form a,
  .ticket-view-form a,
  .main__content .contr a {
    color: #2c7a67 !important;
    text-decoration: none !important;
    font-weight: 600 !important;
    font-size: 14px !important;
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1) !important;
    position: relative !important;
  }
  
  .view-ticket-form a:hover,
  .ticket-view-form a:hover,
  .main__content .contr a:hover {
    color: #1e5f4a !important;
    text-decoration: underline !important;
    transform: translateY(-1px) !important;
  }
  
  .view-ticket-form a::after,
  .ticket-view-form a::after,
  .main__content .contr a::after {
    content: '' !important;
    position: absolute !important;
    bottom: -2px !important;
    left: 0 !important;
    width: 0 !important;
    height: 2px !important;
    background: linear-gradient(90deg, #2c7a67 0%, #5a9b7b 100%) !important;
    transition: width 0.3s ease !important;
  }
  
  .view-ticket-form a:hover::after,
  .ticket-view-form a:hover::after,
  .main__content .contr a:hover::after {
    width: 100% !important;
  }
  
  /* AGGRESSIVE VIEW TICKET STYLING - Target specific HESK classes */
  .cust-help .main .contr {
    background: linear-gradient(135deg, #ffffff 0%, #f8fafc 100%) !important;
    border-radius: 24px !important;
    padding: 40px !important;
    box-shadow: 0 25px 50px rgba(0, 0, 0, 0.08), 0 0 0 1px rgba(255, 255, 255, 0.05) !important;
    border: 1px solid rgba(255, 255, 255, 0.2) !important;
    backdrop-filter: blur(20px) !important;
    -webkit-backdrop-filter: blur(20px) !important;
    position: relative !important;
    overflow: hidden !important;
    margin: 20px 0 !important;
    max-width: 600px !important;
    margin-left: auto !important;
    margin-right: auto !important;
  }
  
  .cust-help .main .contr::before {
    content: '' !important;
    position: absolute !important;
    top: 0 !important;
    left: 0 !important;
    right: 0 !important;
    height: 4px !important;
    background: linear-gradient(90deg, #2c7a67 0%, #5a9b7b 50%, #2c7a67 100%) !important;
  }
  
  .cust-help .main .contr h1 {
    text-align: center !important;
    margin-bottom: 40px !important;
    position: relative !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    gap: 20px !important;
    font-size: 32px !important;
    font-weight: 800 !important;
    color: #1e293b !important;
    background: linear-gradient(135deg, #1e293b 0%, #475569 50%, #2c7a67 100%) !important;
    -webkit-background-clip: text !important;
    -webkit-text-fill-color: transparent !important;
    background-clip: text !important;
    text-shadow: 0 2px 4px rgba(0, 0, 0, 0.1) !important;
  }
  
  .cust-help .main .contr h1 .icon-in-circle {
    background: linear-gradient(135deg, #2c7a67 0%, #5a9b7b 100%) !important;
    color: white !important;
    width: 56px !important;
    height: 56px !important;
    border-radius: 50% !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    font-size: 24px !important;
    box-shadow: 0 12px 24px rgba(44, 122, 103, 0.4), 0 0 0 4px rgba(44, 122, 103, 0.1) !important;
    flex-shrink: 0 !important;
    position: relative !important;
    overflow: hidden !important;
  }
  
  .cust-help .main .contr .form {
    background: transparent !important;
    border: none !important;
    box-shadow: none !important;
    padding: 0 !important;
    margin: 0 !important;
  }
  
  .cust-help .main .contr .form-group {
    margin-bottom: 28px !important;
    position: relative !important;
  }
  
  .cust-help .main .contr .form-group .label {
    display: block !important;
    font-weight: 600 !important;
    font-size: 16px !important;
    color: #374151 !important;
    margin-bottom: 12px !important;
    letter-spacing: 0.5px !important;
  }
  
  .cust-help .main .contr .form-group .label .required {
    color: #ef4444 !important;
    font-weight: 700 !important;
    margin-left: 4px !important;
  }
  
  .cust-help .main .contr .form-control {
    width: 100% !important;
    padding: 18px 24px !important;
    border: 2px solid #e5e7eb !important;
    border-radius: 16px !important;
    font-size: 16px !important;
    font-weight: 500 !important;
    color: #1f2937 !important;
    background: linear-gradient(135deg, #ffffff 0%, #f9fafb 100%) !important;
    transition: all 0.4s cubic-bezier(0.4, 0, 0.2, 1) !important;
    box-shadow: 0 4px 8px rgba(0, 0, 0, 0.04), inset 0 1px 0 rgba(255, 255, 255, 0.8) !important;
    position: relative !important;
  }
  
  .cust-help .main .contr .form-control:focus {
    outline: none !important;
    border-color: #2c7a67 !important;
    box-shadow: 0 0 0 6px rgba(44, 122, 103, 0.12), 0 8px 16px rgba(44, 122, 103, 0.15) !important;
    background: linear-gradient(135deg, #ffffff 0%, #f0fdf4 100%) !important;
    transform: translateY(-2px) !important;
  }
  
  .cust-help .main .contr .form-control:hover {
    border-color: #5a9b7b !important;
    box-shadow: 0 6px 12px rgba(0, 0, 0, 0.08), inset 0 1px 0 rgba(255, 255, 255, 0.9) !important;
    transform: translateY(-1px) !important;
  }
  
  .cust-help .main .contr input[type="checkbox"] {
    width: 20px !important;
    height: 20px !important;
    border-radius: 6px !important;
    border: 2px solid #d1d5db !important;
    background: linear-gradient(135deg, #ffffff 0%, #f9fafb 100%) !important;
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1) !important;
    cursor: pointer !important;
    position: relative !important;
    margin-right: 12px !important;
  }
  
  .cust-help .main .contr input[type="checkbox"]:checked {
    background: linear-gradient(135deg, #2c7a67 0%, #5a9b7b 100%) !important;
    border-color: #2c7a67 !important;
    box-shadow: 0 4px 8px rgba(44, 122, 103, 0.3) !important;
  }
  
  .cust-help .main .contr input[type="checkbox"]:hover {
    border-color: #5a9b7b !important;
    transform: scale(1.05) !important;
  }
  
  .cust-help .main .contr input[type="submit"],
  .cust-help .main .contr button[type="submit"] {
    background: linear-gradient(135deg, #2c7a67 0%, #5a9b7b 100%) !important;
    color: white !important;
    border: none !important;
    border-radius: 20px !important;
    padding: 20px 40px !important;
    font-size: 18px !important;
    font-weight: 700 !important;
    cursor: pointer !important;
    transition: all 0.4s cubic-bezier(0.4, 0, 0.2, 1) !important;
    box-shadow: 0 12px 32px rgba(44, 122, 103, 0.4), 0 0 0 1px rgba(255, 255, 255, 0.1) !important;
    position: relative !important;
    overflow: hidden !important;
    text-transform: none !important;
    letter-spacing: 0.5px !important;
    width: 100% !important;
    margin-top: 20px !important;
  }
  
  .cust-help .main .contr input[type="submit"]:hover,
  .cust-help .main .contr button[type="submit"]:hover {
    transform: translateY(-3px) scale(1.02) !important;
    box-shadow: 0 16px 40px rgba(44, 122, 103, 0.5), 0 0 0 1px rgba(255, 255, 255, 0.2) !important;
    background: linear-gradient(135deg, #1e5f4a 0%, #2c7a67 100%) !important;
  }
  
  .cust-help .main .contr a {
    color: #2c7a67 !important;
    text-decoration: none !important;
    font-weight: 600 !important;
    font-size: 14px !important;
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1) !important;
    position: relative !important;
  }
  
  .cust-help .main .contr a:hover {
    color: #1e5f4a !important;
    text-decoration: underline !important;
    transform: translateY(-1px) !important;
  }
  
  /* ===== MODERN KNOWLEDGEBASE STYLING ===== */
  
  /* Knowledgebase main container */
  .cust-help .main .contr,
  .cust-help .main__content .contr {
    background: linear-gradient(135deg, #ffffff 0%, #f8fafc 100%) !important;
    border-radius: 24px !important;
    padding: 40px !important;
    box-shadow: 0 25px 50px rgba(0, 0, 0, 0.08), 0 0 0 1px rgba(255, 255, 255, 0.05) !important;
    border: 1px solid rgba(255, 255, 255, 0.2) !important;
    backdrop-filter: blur(20px) !important;
    -webkit-backdrop-filter: blur(20px) !important;
    position: relative !important;
    overflow: hidden !important;
    margin: 20px 0 !important;
  }
  
  .cust-help .main .contr::before,
  .cust-help .main__content .contr::before {
    content: '' !important;
    position: absolute !important;
    top: 0 !important;
    left: 0 !important;
    right: 0 !important;
    height: 4px !important;
    background: linear-gradient(90deg, #2c7a67 0%, #5a9b7b 50%, #2c7a67 100%) !important;
  }
  
  /* Knowledgebase header */
  .cust-help .main .contr h1,
  .cust-help .main__content .contr h1 {
    text-align: center !important;
    margin-bottom: 40px !important;
    position: relative !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    gap: 20px !important;
    font-size: 32px !important;
    font-weight: 800 !important;
    color: #1e293b !important;
    background: linear-gradient(135deg, #1e293b 0%, #475569 50%, #2c7a67 100%) !important;
    -webkit-background-clip: text !important;
    -webkit-text-fill-color: transparent !important;
    background-clip: text !important;
    text-shadow: 0 2px 4px rgba(0, 0, 0, 0.1) !important;
  }
  
  .cust-help .main .contr h1 .icon-in-circle,
  .cust-help .main__content .contr h1 .icon-in-circle {
    background: linear-gradient(135deg, #2c7a67 0%, #5a9b7b 100%) !important;
    color: white !important;
    width: 56px !important;
    height: 56px !important;
    border-radius: 50% !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    font-size: 24px !important;
    box-shadow: 0 12px 24px rgba(44, 122, 103, 0.4), 0 0 0 4px rgba(44, 122, 103, 0.1) !important;
    flex-shrink: 0 !important;
    position: relative !important;
    overflow: hidden !important;
  }
  
  .cust-help .main .contr h1 .icon-in-circle::before,
  .cust-help .main__content .contr h1 .icon-in-circle::before {
    content: '' !important;
    position: absolute !important;
    top: 0 !important;
    left: -100% !important;
    width: 100% !important;
    height: 100% !important;
    background: linear-gradient(90deg, transparent, rgba(255, 255, 255, 0.3), transparent) !important;
    transition: left 0.6s ease !important;
  }
  
  .cust-help .main .contr:hover h1 .icon-in-circle::before,
  .cust-help .main__content .contr:hover h1 .icon-in-circle::before {
    left: 100% !important;
  }
  
  /* Category section */
  .cust-help .main .contr .category,
  .cust-help .main__content .contr .category {
    background: linear-gradient(135deg, #ffffff 0%, #f9fafb 100%) !important;
    border: 2px solid #e5e7eb !important;
    border-radius: 16px !important;
    padding: 20px 24px !important;
    margin-bottom: 24px !important;
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.05) !important;
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1) !important;
    position: relative !important;
    overflow: hidden !important;
  }
  
  .cust-help .main .contr .category:hover,
  .cust-help .main__content .contr .category:hover {
    transform: translateY(-2px) !important;
    box-shadow: 0 8px 20px rgba(0, 0, 0, 0.1) !important;
    border-color: #2c7a67 !important;
  }
  
  .cust-help .main .contr .category::before,
  .cust-help .main__content .contr .category::before {
    content: '' !important;
    position: absolute !important;
    top: 0 !important;
    left: 0 !important;
    width: 4px !important;
    height: 100% !important;
    background: linear-gradient(180deg, #2c7a67 0%, #5a9b7b 100%) !important;
  }
  
  .cust-help .main .contr .category .icon,
  .cust-help .main__content .contr .category .icon {
    color: #2c7a67 !important;
    font-size: 20px !important;
    margin-right: 12px !important;
  }
  
  .cust-help .main .contr .category .text,
  .cust-help .main__content .contr .category .text {
    font-weight: 600 !important;
    font-size: 16px !important;
    color: #374151 !important;
  }
  
  /* Articles section header */
  .cust-help .main .contr .articles-header,
  .cust-help .main__content .contr .articles-header {
    background: linear-gradient(135deg, #2c7a67 0%, #5a9b7b 100%) !important;
    color: white !important;
    padding: 16px 24px !important;
    border-radius: 12px !important;
    margin-bottom: 20px !important;
    font-weight: 700 !important;
    font-size: 18px !important;
    text-align: center !important;
    box-shadow: 0 8px 16px rgba(44, 122, 103, 0.3) !important;
    position: relative !important;
    overflow: hidden !important;
  }
  
  .cust-help .main .contr .articles-header::before,
  .cust-help .main__content .contr .articles-header::before {
    content: '' !important;
    position: absolute !important;
    top: 0 !important;
    left: -100% !important;
    width: 100% !important;
    height: 100% !important;
    background: linear-gradient(90deg, transparent, rgba(255, 255, 255, 0.2), transparent) !important;
    transition: left 0.6s ease !important;
  }
  
  .cust-help .main .contr .articles-header:hover::before,
  .cust-help .main__content .contr .articles-header:hover::before {
    left: 100% !important;
  }
  
  /* Article cards */
  .cust-help .main .contr .article,
  .cust-help .main__content .contr .article {
    background: linear-gradient(135deg, #ffffff 0%, #f9fafb 100%) !important;
    border: 2px solid #e5e7eb !important;
    border-radius: 16px !important;
    padding: 24px !important;
    margin-bottom: 16px !important;
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.05) !important;
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1) !important;
    position: relative !important;
    overflow: hidden !important;
  }
  
  .cust-help .main .contr .article:hover,
  .cust-help .main__content .contr .article:hover {
    transform: translateY(-3px) !important;
    box-shadow: 0 12px 24px rgba(0, 0, 0, 0.15) !important;
    border-color: #2c7a67 !important;
  }
  
  .cust-help .main .contr .article::before,
  .cust-help .main__content .contr .article::before {
    content: '' !important;
    position: absolute !important;
    top: 0 !important;
    left: 0 !important;
    width: 4px !important;
    height: 100% !important;
    background: linear-gradient(180deg, #2c7a67 0%, #5a9b7b 100%) !important;
  }
  
  .cust-help .main .contr .article .icon,
  .cust-help .main__content .contr .article .icon {
    background: linear-gradient(135deg, #2c7a67 0%, #5a9b7b 100%) !important;
    color: white !important;
    width: 48px !important;
    height: 48px !important;
    border-radius: 50% !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    font-size: 20px !important;
    box-shadow: 0 8px 16px rgba(44, 122, 103, 0.3) !important;
    flex-shrink: 0 !important;
    margin-right: 16px !important;
  }
  
  .cust-help .main .contr .article .content,
  .cust-help .main__content .contr .article .content {
    flex: 1 !important;
  }
  
  .cust-help .main .contr .article .title,
  .cust-help .main__content .contr .article .title {
    font-weight: 700 !important;
    font-size: 18px !important;
    color: #1e293b !important;
    margin-bottom: 8px !important;
    line-height: 1.4 !important;
  }
  
  .cust-help .main .contr .article .description,
  .cust-help .main__content .contr .article .description {
    font-size: 14px !important;
    color: #6b7280 !important;
    margin-bottom: 8px !important;
    line-height: 1.5 !important;
  }
  
  .cust-help .main .contr .article .category,
  .cust-help .main__content .contr .article .category {
    font-size: 12px !important;
    color: #2c7a67 !important;
    font-weight: 600 !important;
    background: rgba(44, 122, 103, 0.1) !important;
    padding: 4px 8px !important;
    border-radius: 6px !important;
    display: inline-block !important;
    margin-bottom: 8px !important;
  }
  
  /* Rating stars */
  .cust-help .main .contr .article .rating,
  .cust-help .main__content .contr .article .rating {
    display: flex !important;
    align-items: center !important;
    gap: 2px !important;
  }
  
  .cust-help .main .contr .article .rating .star,
  .cust-help .main__content .contr .article .rating .star {
    color: #fbbf24 !important;
    font-size: 16px !important;
  }
  
  .cust-help .main .contr .article .rating .star.empty,
  .cust-help .main__content .contr .article .rating .star.empty {
    color: #d1d5db !important;
  }
  
  /* Top articles button */
  .cust-help .main .contr .top-articles,
  .cust-help .main__content .contr .top-articles {
    background: linear-gradient(135deg, #f3f4f6 0%, #e5e7eb 100%) !important;
    color: #374151 !important;
    border: 2px solid #d1d5db !important;
    border-radius: 12px !important;
    padding: 12px 24px !important;
    font-weight: 600 !important;
    font-size: 14px !important;
    text-align: center !important;
    margin: 20px auto !important;
    display: block !important;
    max-width: 200px !important;
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1) !important;
    box-shadow: 0 4px 8px rgba(0, 0, 0, 0.05) !important;
  }
  
  .cust-help .main .contr .top-articles:hover,
  .cust-help .main__content .contr .top-articles:hover {
    background: linear-gradient(135deg, #2c7a67 0%, #5a9b7b 100%) !important;
    color: white !important;
    border-color: #2c7a67 !important;
    transform: translateY(-2px) !important;
    box-shadow: 0 8px 16px rgba(44, 122, 103, 0.3) !important;
  }
  
  /* Responsive design untuk knowledgebase */
  @media screen and (max-width: 768px) {
    .cust-help .main .contr,
    .cust-help .main__content .contr {
      padding: 32px 24px !important;
      border-radius: 20px !important;
      margin: 16px 0 !important;
    }
    
    .cust-help .main .contr h1,
    .cust-help .main__content .contr h1 {
      font-size: 28px !important;
      gap: 16px !important;
    }
    
    .cust-help .main .contr h1 .icon-in-circle,
    .cust-help .main__content .contr h1 .icon-in-circle {
      width: 48px !important;
      height: 48px !important;
      font-size: 20px !important;
    }
    
    .cust-help .main .contr .article,
    .cust-help .main__content .contr .article {
      padding: 20px !important;
    }
    
    .cust-help .main .contr .article .icon,
    .cust-help .main__content .contr .article .icon {
      width: 40px !important;
      height: 40px !important;
      font-size: 18px !important;
      margin-right: 12px !important;
    }
    
    .cust-help .main .contr .article .title,
    .cust-help .main__content .contr .article .title {
      font-size: 16px !important;
    }
  }
  
  @media screen and (max-width: 480px) {
    .cust-help .main .contr,
    .cust-help .main__content .contr {
      padding: 24px 20px !important;
      border-radius: 16px !important;
      margin: 12px 0 !important;
    }
    
    .cust-help .main .contr h1,
    .cust-help .main__content .contr h1 {
      font-size: 24px !important;
      gap: 12px !important;
      flex-direction: column !important;
    }
    
    .cust-help .main .contr h1 .icon-in-circle,
    .cust-help .main__content .contr h1 .icon-in-circle {
      width: 44px !important;
      height: 44px !important;
      font-size: 18px !important;
    }
    
    .cust-help .main .contr .article,
    .cust-help .main__content .contr .article {
      padding: 16px !important;
    }
    
    .cust-help .main .contr .article .icon,
    .cust-help .main__content .contr .article .icon {
      width: 36px !important;
      height: 36px !important;
      font-size: 16px !important;
      margin-right: 10px !important;
    }
    
    .cust-help .main .contr .article .title,
    .cust-help .main__content .contr .article .title {
      font-size: 15px !important;
    }
    
    .cust-help .main .contr .top-articles,
    .cust-help .main__content .contr .top-articles {
      padding: 10px 20px !important;
      font-size: 13px !important;
    }
  }
  
  /* Responsive design untuk view ticket form */
  @media screen and (max-width: 768px) {
    .view-ticket-form,
    .ticket-view-form,
    .main__content .contr {
      padding: 32px 24px !important;
      border-radius: 20px !important;
      margin: 16px 0 !important;
    }
    
    .view-ticket-form h1,
    .ticket-view-form h1,
    .main__content .contr h1 {
      font-size: 28px !important;
      gap: 16px !important;
    }
    
    .view-ticket-form h1 .icon,
    .ticket-view-form h1 .icon,
    .main__content .contr h1 .icon {
      width: 48px !important;
      height: 48px !important;
      font-size: 20px !important;
    }
    
    .view-ticket-form input[type="text"],
    .view-ticket-form input[type="email"],
    .ticket-view-form input[type="text"],
    .ticket-view-form input[type="email"],
    .main__content .contr input[type="text"],
    .main__content .contr input[type="email"] {
      padding: 16px 20px !important;
      font-size: 15px !important;
    }
    
    .view-ticket-form input[type="submit"],
    .view-ticket-form button[type="submit"],
    .ticket-view-form input[type="submit"],
    .ticket-view-form button[type="submit"],
    .main__content .contr input[type="submit"],
    .main__content .contr button[type="submit"] {
      padding: 18px 32px !important;
      font-size: 16px !important;
    }
  }
  
  @media screen and (max-width: 480px) {
    .view-ticket-form,
    .ticket-view-form,
    .main__content .contr {
      padding: 24px 20px !important;
      border-radius: 16px !important;
      margin: 12px 0 !important;
    }
    
    .view-ticket-form h1,
    .ticket-view-form h1,
    .main__content .contr h1 {
      font-size: 24px !important;
      gap: 12px !important;
      flex-direction: column !important;
    }
    
    .view-ticket-form h1 .icon,
    .ticket-view-form h1 .icon,
    .main__content .contr h1 .icon {
      width: 44px !important;
      height: 44px !important;
      font-size: 18px !important;
    }
    
    .view-ticket-form input[type="text"],
    .view-ticket-form input[type="email"],
    .ticket-view-form input[type="text"],
    .ticket-view-form input[type="email"],
    .main__content .contr input[type="text"],
    .main__content .contr input[type="email"] {
      padding: 14px 18px !important;
      font-size: 14px !important;
    }
    
    .view-ticket-form input[type="submit"],
    .view-ticket-form button[type="submit"],
    .ticket-view-form input[type="submit"],
    .ticket-view-form button[type="submit"],
    .main__content .contr input[type="submit"],
    .main__content .contr button[type="submit"] {
      padding: 16px 28px !important;
      font-size: 15px !important;
    }
  }
  
  /* ===== MODERN FORM STYLING ===== */
  
  /* Form container styling - Target HESK form classes */
  .form,
  .form-submit-ticket,
  .ticket-create,
  .main__content .contr {
    background: linear-gradient(135deg, #ffffff 0%, #f8fafc 100%) !important;
    border-radius: 24px !important;
    padding: 40px !important;
    box-shadow: 0 25px 50px rgba(0, 0, 0, 0.08), 0 0 0 1px rgba(255, 255, 255, 0.05) !important;
    border: 1px solid rgba(255, 255, 255, 0.2) !important;
    backdrop-filter: blur(20px) !important;
    -webkit-backdrop-filter: blur(20px) !important;
    position: relative !important;
    overflow: hidden !important;
    margin: 20px 0 !important;
    max-width: 800px !important;
    margin-left: auto !important;
    margin-right: auto !important;
  }
  
  .form::before,
  .form-submit-ticket::before,
  .ticket-create::before,
  .main__content .contr::before {
    content: '' !important;
    position: absolute !important;
    top: 0 !important;
    left: 0 !important;
    right: 0 !important;
    height: 4px !important;
    background: linear-gradient(90deg, #2c7a67 0%, #5a9b7b 50%, #2c7a67 100%) !important;
  }
  
  /* Form header styling - Target HESK classes */
  .article__heading--form {
    text-align: center !important;
    margin-bottom: 40px !important;
    position: relative !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    gap: 20px !important;
    font-size: 32px !important;
    font-weight: 800 !important;
    color: #1e293b !important;
    background: linear-gradient(135deg, #1e293b 0%, #475569 50%, #2c7a67 100%) !important;
    -webkit-background-clip: text !important;
    -webkit-text-fill-color: transparent !important;
    background-clip: text !important;
    text-shadow: 0 2px 4px rgba(0, 0, 0, 0.1) !important;
  }
  
  .article__heading--form .icon-in-circle {
    background: linear-gradient(135deg, #2c7a67 0%, #5a9b7b 100%) !important;
    color: white !important;
    width: 56px !important;
    height: 56px !important;
    border-radius: 50% !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    font-size: 24px !important;
    box-shadow: 0 12px 24px rgba(44, 122, 103, 0.4), 0 0 0 4px rgba(44, 122, 103, 0.1) !important;
    flex-shrink: 0 !important;
    position: relative !important;
    overflow: hidden !important;
  }
  
  .article__heading--form .icon-in-circle::before {
    content: '' !important;
    position: absolute !important;
    top: 0 !important;
    left: -100% !important;
    width: 100% !important;
    height: 100% !important;
    background: linear-gradient(90deg, transparent, rgba(255, 255, 255, 0.3), transparent) !important;
    transition: left 0.6s ease !important;
  }
  
  .article__heading--form:hover .icon-in-circle::before {
    left: 100% !important;
  }
  
  .article-heading-tip {
    text-align: center !important;
    color: #64748b !important;
    font-size: 14px !important;
    font-weight: 500 !important;
    margin-bottom: 24px !important;
  }
  
  .article-heading-tip .required {
    color: #ef4444 !important;
    font-weight: 700 !important;
  }
  
  /* Form fields styling - Target HESK classes */
  .form-group {
    margin-bottom: 24px !important;
    position: relative !important;
  }
  
  .form-group .label {
    display: block !important;
    font-weight: 600 !important;
    font-size: 14px !important;
    color: #374151 !important;
    margin-bottom: 8px !important;
    letter-spacing: 0.5px !important;
  }
  
  .form-group .label.required {
    color: #ef4444 !important;
    font-weight: 700 !important;
  }
  
  .form-group .label .required {
    color: #ef4444 !important;
    font-weight: 700 !important;
    margin-left: 4px !important;
  }
  
  /* Input fields styling - Target HESK classes */
  .form-control,
  input[type="text"],
  input[type="email"],
  input[type="password"],
  select,
  textarea {
    width: 100% !important;
    padding: 18px 24px !important;
    border: 2px solid #e5e7eb !important;
    border-radius: 16px !important;
    font-size: 16px !important;
    font-weight: 500 !important;
    color: #1f2937 !important;
    background: linear-gradient(135deg, #ffffff 0%, #f9fafb 100%) !important;
    transition: all 0.4s cubic-bezier(0.4, 0, 0.2, 1) !important;
    box-shadow: 0 4px 8px rgba(0, 0, 0, 0.04), inset 0 1px 0 rgba(255, 255, 255, 0.8) !important;
    position: relative !important;
  }
  
  .form-control:focus,
  input[type="text"]:focus,
  input[type="email"]:focus,
  input[type="password"]:focus,
  select:focus,
  textarea:focus {
    outline: none !important;
    border-color: #2c7a67 !important;
    box-shadow: 0 0 0 6px rgba(44, 122, 103, 0.12), 0 8px 16px rgba(44, 122, 103, 0.15) !important;
    background: linear-gradient(135deg, #ffffff 0%, #f0fdf4 100%) !important;
    transform: translateY(-2px) !important;
  }
  
  .form-control:hover,
  input[type="text"]:hover,
  input[type="email"]:hover,
  input[type="password"]:hover,
  select:hover,
  textarea:hover {
    border-color: #5a9b7b !important;
    box-shadow: 0 6px 12px rgba(0, 0, 0, 0.08), inset 0 1px 0 rgba(255, 255, 255, 0.9) !important;
    transform: translateY(-1px) !important;
  }
  
  /* Textarea specific styling */
  textarea {
    min-height: 120px !important;
    resize: vertical !important;
    font-family: inherit !important;
    line-height: 1.6 !important;
  }
  
  /* Select dropdown styling */
  select {
    appearance: none !important;
    -webkit-appearance: none !important;
    -moz-appearance: none !important;
    background-image: url("data:image/svg+xml;charset=UTF-8,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%2364748b' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3e%3cpolyline points='6,9 12,15 18,9'%3e%3c/polyline%3e%3c/svg%3e") !important;
    background-repeat: no-repeat !important;
    background-position: right 16px center !important;
    background-size: 16px !important;
    padding-right: 48px !important;
  }
  
  /* File upload area styling - Target HESK classes */
  .file-upload,
  .upload-area,
  .dropzone,
  .form-group .file-upload {
    border: 3px dashed #d1d5db !important;
    border-radius: 20px !important;
    padding: 40px 32px !important;
    text-align: center !important;
    background: linear-gradient(135deg, #f9fafb 0%, #f3f4f6 100%) !important;
    transition: all 0.4s cubic-bezier(0.4, 0, 0.2, 1) !important;
    position: relative !important;
    overflow: hidden !important;
    margin-bottom: 20px !important;
    box-shadow: 0 4px 8px rgba(0, 0, 0, 0.04) !important;
  }
  
  .file-upload:hover,
  .upload-area:hover,
  .dropzone:hover,
  .form-group .file-upload:hover {
    border-color: #2c7a67 !important;
    background: linear-gradient(135deg, #f0fdf4 0%, #ecfdf5 100%) !important;
    transform: translateY(-3px) !important;
    box-shadow: 0 12px 24px rgba(44, 122, 103, 0.15) !important;
  }
  
  .file-upload.dragover,
  .upload-area.dragover,
  .dropzone.dragover,
  .form-group .file-upload.dragover {
    border-color: #2c7a67 !important;
    background: linear-gradient(135deg, #ecfdf5 0%, #d1fae5 100%) !important;
    transform: scale(1.02) translateY(-2px) !important;
    box-shadow: 0 16px 32px rgba(44, 122, 103, 0.2) !important;
  }
  
  .file-upload-text,
  .upload-text {
    color: #6b7280 !important;
    font-size: 14px !important;
    font-weight: 500 !important;
    margin: 0 !important;
  }
  
  /* File upload button styling - Target HESK classes */
  .btn,
  .btn--blue,
  .btn--blue-border,
  .file-upload-btn,
  .upload-btn,
  .btn-upload {
    background: linear-gradient(135deg, #2c7a67 0%, #5a9b7b 100%) !important;
    color: white !important;
    border: none !important;
    border-radius: 12px !important;
    padding: 12px 24px !important;
    font-size: 14px !important;
    font-weight: 600 !important;
    cursor: pointer !important;
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1) !important;
    box-shadow: 0 4px 12px rgba(44, 122, 103, 0.3) !important;
    position: relative !important;
    overflow: hidden !important;
  }
  
  .btn::before,
  .btn--blue::before,
  .btn--blue-border::before,
  .file-upload-btn::before,
  .upload-btn::before,
  .btn-upload::before {
    content: '' !important;
    position: absolute !important;
    top: 0 !important;
    left: -100% !important;
    width: 100% !important;
    height: 100% !important;
    background: linear-gradient(90deg, transparent, rgba(255, 255, 255, 0.2), transparent) !important;
    transition: left 0.5s !important;
  }
  
  .btn:hover,
  .btn--blue:hover,
  .btn--blue-border:hover,
  .file-upload-btn:hover,
  .upload-btn:hover,
  .btn-upload:hover {
    transform: translateY(-2px) !important;
    box-shadow: 0 8px 20px rgba(44, 122, 103, 0.4) !important;
    background: linear-gradient(135deg, #1e5f4a 0%, #2c7a67 100%) !important;
  }
  
  .btn:hover::before,
  .btn--blue:hover::before,
  .btn--blue-border:hover::before,
  .file-upload-btn:hover::before,
  .upload-btn:hover::before,
  .btn-upload:hover::before {
    left: 100% !important;
  }
  
  /* Submit button styling - Target HESK classes */
  input[type="submit"],
  button[type="submit"],
  .btn[type="submit"] {
    background: linear-gradient(135deg, #2c7a67 0%, #5a9b7b 100%) !important;
    color: white !important;
    border: none !important;
    border-radius: 20px !important;
    padding: 20px 40px !important;
    font-size: 18px !important;
    font-weight: 700 !important;
    cursor: pointer !important;
    transition: all 0.4s cubic-bezier(0.4, 0, 0.2, 1) !important;
    box-shadow: 0 12px 32px rgba(44, 122, 103, 0.4), 0 0 0 1px rgba(255, 255, 255, 0.1) !important;
    position: relative !important;
    overflow: hidden !important;
    text-transform: none !important;
    letter-spacing: 0.5px !important;
    min-width: 220px !important;
    margin-top: 20px !important;
  }
  
  input[type="submit"]::before,
  button[type="submit"]::before,
  .btn[type="submit"]::before {
    content: '' !important;
    position: absolute !important;
    top: 0 !important;
    left: -100% !important;
    width: 100% !important;
    height: 100% !important;
    background: linear-gradient(90deg, transparent, rgba(255, 255, 255, 0.3), transparent) !important;
    transition: left 0.6s ease !important;
  }
  
  input[type="submit"]:hover,
  button[type="submit"]:hover,
  .btn[type="submit"]:hover {
    transform: translateY(-3px) scale(1.02) !important;
    box-shadow: 0 12px 32px rgba(44, 122, 103, 0.4) !important;
    background: linear-gradient(135deg, #1e5f4a 0%, #2c7a67 100%) !important;
  }
  
  input[type="submit"]:hover::before,
  button[type="submit"]:hover::before,
  .btn[type="submit"]:hover::before {
    left: 100% !important;
  }
  
  input[type="submit"]:active,
  button[type="submit"]:active,
  .btn[type="submit"]:active {
    transform: translateY(-1px) scale(1.01) !important;
    box-shadow: 0 4px 16px rgba(44, 122, 103, 0.3) !important;
  }
  
  /* Form actions container */
  .form__actions,
  .form-actions {
    text-align: center !important;
    margin-top: 32px !important;
    padding-top: 24px !important;
    border-top: 1px solid #e5e7eb !important;
  }
  
  /* Responsive design untuk form */
  @media screen and (max-width: 768px) {
    .form__container,
    .form-container,
    .ticket-form {
      padding: 24px !important;
      border-radius: 16px !important;
    }
    
    .form__title,
    .form-title {
      font-size: 24px !important;
      gap: 12px !important;
    }
    
    .form__title .icon,
    .form-title .icon {
      width: 40px !important;
      height: 40px !important;
      font-size: 18px !important;
    }
    
    .form__input,
    .form-input,
    .form-control,
    input[type="text"],
    input[type="email"],
    input[type="password"],
    select,
    textarea {
      padding: 14px 16px !important;
      font-size: 15px !important;
    }
    
    .form__submit,
    .form-submit,
    .btn-submit,
    input[type="submit"],
    button[type="submit"] {
      padding: 16px 28px !important;
      font-size: 15px !important;
      min-width: 180px !important;
    }
    
    .file-upload,
    .upload-area,
    .dropzone {
      padding: 24px 16px !important;
    }
  }
  
  @media screen and (max-width: 480px) {
    .form__container,
    .form-container,
    .ticket-form {
      padding: 20px !important;
      border-radius: 12px !important;
    }
    
    .form__title,
    .form-title {
      font-size: 20px !important;
      gap: 10px !important;
      flex-direction: column !important;
    }
    
    .form__title .icon,
    .form-title .icon {
      width: 36px !important;
      height: 36px !important;
      font-size: 16px !important;
    }
    
    .form__input,
    .form-input,
    .form-control,
    input[type="text"],
    input[type="email"],
    input[type="password"],
    select,
    textarea {
      padding: 12px 14px !important;
      font-size: 14px !important;
    }
    
    .form__submit,
    .form-submit,
    .btn-submit,
    input[type="submit"],
    button[type="submit"] {
      padding: 14px 24px !important;
      font-size: 14px !important;
      min-width: 160px !important;
    }
    
    .file-upload,
    .upload-area,
    .dropzone {
      padding: 20px 12px !important;
    }
  }
  
  /* Responsive design untuk knowledgebase */
  @media screen and (max-width: 768px) {
    .article__heading a {
      padding: 12px 20px !important;
      font-size: 18px !important;
      gap: 10px !important;
    }
    
    .tabbed__head_tabs {
      flex-direction: column !important;
      gap: 4px !important;
    }
    
    .tabbed__head_tabs li span {
      padding: 10px 20px !important;
      font-size: 13px !important;
    }
    
    .article__footer .btn,
    .article__footer .link,
    .article__footer a {
      padding: 12px 20px !important;
      font-size: 13px !important;
      margin: 4px !important;
      min-width: 160px !important;
    }
    
    .article__footer a[href*="admin"] {
      padding: 10px 18px !important;
      font-size: 12px !important;
    }
  }
  
  @media screen and (max-width: 480px) {
    .article__heading a {
      padding: 10px 16px !important;
      font-size: 16px !important;
      gap: 8px !important;
    }
    
    .tabbed__head_tabs li span {
      padding: 8px 16px !important;
      font-size: 12px !important;
    }
    
    .article__footer .btn,
    .article__footer .link,
    .article__footer a {
      padding: 10px 16px !important;
      font-size: 12px !important;
      margin: 2px !important;
      min-width: 140px !important;
    }
    
    .article__footer a[href*="admin"] {
      padding: 8px 14px !important;
      font-size: 11px !important;
    }
  }
  
  /* Advanced Animations */
  @keyframes fadeInUp {
    from {
      opacity: 0;
      transform: translateY(40px);
    }
    to {
      opacity: 1;
      transform: translateY(0);
    }
  }
  
  @keyframes slideInLeft {
    from {
      opacity: 0;
      transform: translateX(-40px);
    }
    to {
      opacity: 1;
      transform: translateX(0);
    }
  }
  
  @keyframes slideInRight {
    from {
      opacity: 0;
      transform: translateX(40px);
    }
    to {
      opacity: 1;
      transform: translateX(0);
    }
  }
  
  @keyframes pulse {
    0%, 100% {
      transform: scale(1);
    }
    50% {
      transform: scale(1.08);
    }
  }
  
  @keyframes float {
    0%, 100% {
      transform: translateY(0px);
    }
    50% {
      transform: translateY(-10px);
    }
  }
  
  @keyframes glow {
    0%, 100% {
      box-shadow: 0 0 20px rgba(44, 122, 103, 0.3);
    }
    50% {
      box-shadow: 0 0 30px rgba(44, 122, 103, 0.5);
    }
  }
  
  @keyframes shimmer {
    0% {
      background-position: -200% 0;
    }
    100% {
      background-position: 200% 0;
    }
  }
  
  @keyframes bounce {
    0%, 20%, 50%, 80%, 100% {
      transform: translateY(0);
    }
    40% {
      transform: translateY(-10px);
    }
    60% {
      transform: translateY(-5px);
    }
  }
  
  @keyframes wiggle {
    0%, 7% {
      transform: rotateZ(0);
    }
    15% {
      transform: rotateZ(-15deg);
    }
    20% {
      transform: rotateZ(10deg);
    }
    25% {
      transform: rotateZ(-10deg);
    }
    30% {
      transform: rotateZ(6deg);
    }
    35% {
      transform: rotateZ(-4deg);
    }
    40%, 100% {
      transform: rotateZ(0);
    }
  }
  
  .main__content > * {
    animation: fadeInUp 0.8s ease-out;
  }
  
  .search__title {
    animation: fadeInUp 0.8s ease-out;
  }
  
  .search__form {
    animation: fadeInUp 0.8s ease-out 0.2s both;
  }
  
  .navlink {
    animation: slideInLeft 0.8s ease-out;
  }
  
  .navlink:nth-child(1) {
    animation-delay: 0.3s;
  }
  
  .navlink:nth-child(2) {
    animation-delay: 0.4s;
  }
  
  /* Special styling for first action card (Submit ticket) */
  .navlink:nth-child(1) {
    border-left: 4px solid #2c7a67 !important;
  }
  
  .navlink:nth-child(1)::before {
    background: linear-gradient(90deg, #2c7a67 0%, #5a9b7b 100%) !important;
  }
  
  /* Special styling for second action card (View tickets) */
  .navlink:nth-child(2) {
    border-left: 4px solid #5a9b7b !important;
  }
  
  .navlink:nth-child(2)::before {
    background: linear-gradient(90deg, #5a9b7b 0%, #2c7a67 100%) !important;
  }
  
  .preview {
    animation: slideInRight 0.8s ease-out;
  }
  
  .preview:nth-child(1) {
    animation-delay: 0.5s;
  }
  
  .preview:nth-child(2) {
    animation-delay: 0.6s;
  }
  
  .preview:nth-child(3) {
    animation-delay: 0.7s;
  }
  
  .footer {
    animation: fadeInUp 0.8s ease-out 0.8s both;
  }
  
  /* Advanced Hover Effects */
  .navlink__icon:hover {
    animation: pulse 0.6s ease-in-out, glow 2s ease-in-out infinite, bounce 1s ease-in-out;
    transform: scale(1.1) rotate(5deg) !important;
  }
  
  .preview__icon:hover {
    animation: pulse 0.6s ease-in-out, glow 2s ease-in-out infinite, bounce 1s ease-in-out;
  }
  
  /* Special hover effect for action cards */
  .navlink:hover .navlink__title {
    background: linear-gradient(135deg, #2c7a67 0%, #5a9b7b 50%, #2c7a67 100%) !important;
    -webkit-background-clip: text !important;
    -webkit-text-fill-color: transparent !important;
    background-clip: text !important;
    animation: glow 2s ease-in-out infinite !important;
  }
  
  .navlink:hover .navlink__descr {
    color: #2c7a67 !important;
    font-weight: 600 !important;
  }
  
  .search__form .form-group input:focus {
    animation: glow 2s ease-in-out infinite, shimmer 2s ease-in-out infinite;
  }
  
  .footer .btn:hover {
    animation: float 3s ease-in-out infinite, wiggle 0.5s ease-in-out;
  }
  
  /* Shimmer effect for cards */
  .navlink:hover::after {
    background: 
      linear-gradient(
        90deg,
        transparent,
        rgba(255, 255, 255, 0.3),
        transparent
      ),
      radial-gradient(circle at 20% 20%, rgba(44, 122, 103, 0.05) 0%, transparent 50%),
      radial-gradient(circle at 80% 80%, rgba(90, 155, 123, 0.03) 0%, transparent 50%) !important;
    animation: shimmer 0.8s ease-in-out !important;
  }
  
  .preview::after {
    content: '';
    position: absolute;
    top: 0;
    left: -100%;
    width: 100%;
    height: 100%;
    background: linear-gradient(
      90deg,
      transparent,
      rgba(255, 255, 255, 0.2),
      transparent
    );
    transition: left 0.5s;
  }
  
  .preview:hover::after {
    left: 100%;
  }
  
  /* Loading states */
  .navlink:active {
    transform: translateY(-4px) scale(0.98) !important;
    transition: all 0.1s ease !important;
  }
  
  .preview:active {
    transform: translateY(-4px) scale(0.99) !important;
    transition: all 0.1s ease !important;
  }
  
  /* Advanced Responsive Design */
  @media screen and (max-width: 1024px) {
    .main__content {
      padding: 32px 16px !important;
    }
    
    .search__title {
      font-size: 28px !important;
    }
    
    .navlink {
      padding: 32px 24px !important;
      margin-bottom: 20px !important;
    }
    
    .navlink__icon {
      min-width: 48px !important;
      height: 48px !important;
      font-size: 24px !important;
    }
  }
  
  @media screen and (max-width: 768px) {
    .main__content {
      padding: 24px 12px !important;
    }
    
    .search__title {
      font-size: 24px !important;
      margin-bottom: 20px !important;
    }
    
  .search__form .form-group input {
    padding: 20px 50px 20px 60px !important;
    font-size: 16px !important;
  }
  
  /* Mobile responsive untuk icon search */
  .search__form .form-group .icon-search {
    left: 18px !important;
  }
  
  .search__form .form-group:hover .icon-search,
  .search__form .form-group:focus-within .icon-search {
    transform: scale(1.05) !important;
  }
    
    .navlink {
      padding: 28px 20px !important;
      margin-bottom: 16px !important;
      flex-direction: column !important;
      text-align: center !important;
    }
    
    .navlink__icon {
      margin-right: 0 !important;
      margin-bottom: 16px !important;
      min-width: 44px !important;
      height: 44px !important;
      font-size: 22px !important;
    }
    
    .navlink__title {
      font-size: 18px !important;
      margin-bottom: 8px !important;
    }
    
    .navlink__descr {
      font-size: 14px !important;
    }
    
    .preview {
      padding: 24px 20px !important;
      flex-direction: column !important;
      text-align: center !important;
    }
    
    .preview__icon {
      margin-right: 0 !important;
      margin-bottom: 16px !important;
      min-width: 40px !important;
      height: 40px !important;
      font-size: 20px !important;
    }
    
    .preview__title {
      font-size: 16px !important;
    }
    
    .footer {
      padding: 32px 20px !important;
      margin-top: 48px !important;
    }
    
    .footer .btn {
      min-width: 180px !important;
      padding: 14px 24px !important;
      font-size: 14px !important;
    }
  }
  
  @media screen and (max-width: 480px) {
    .main__content {
      padding: 20px 8px !important;
    }
    
    .search__title {
      font-size: 20px !important;
    }
    
    .search__form .form-group input {
      padding: 16px 40px 16px 50px !important;
      font-size: 14px !important;
    }
    
    .navlink {
      padding: 24px 16px !important;
    }
    
    .navlink__icon {
      min-width: 40px !important;
      height: 40px !important;
      font-size: 20px !important;
    }
    
    .navlink__title {
      font-size: 16px !important;
    }
    
    .preview {
      padding: 20px 16px !important;
    }
    
    .preview__icon {
      min-width: 36px !important;
      height: 36px !important;
      font-size: 18px !important;
    }
    
    .preview__title {
      font-size: 14px !important;
    }
    
  .footer .btn {
    min-width: 160px !important;
    padding: 12px 20px !important;
    font-size: 13px !important;
  }
  
  /* Header responsive */
  .cust-help .header__inner {
    gap: 6px !important;
  }
  
  .cust-help .header__logo {
    font-size: 18px !important;
  }
}

/* Responsive untuk tablet */
@media screen and (max-width: 768px) {
  .cust-help .header__inner {
    gap: 4px !important;
  }
  
  .cust-help .header__logo {
    font-size: 16px !important;
  }
  
  .cust-help .header {
    padding: 12px 16px !important;
  }
  }

  .preview:hover {
    background: #f8f9fa !important;
    border-color: #5a9b7b !important;
    transform: translateX(3px) !important;
  }

  .preview .icon-in-circle {
    background: #e8f5f0 !important;
    color: #5a9b7b !important;
    width: 36px !important;
    height: 36px !important;
    border-radius: 50% !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    margin-right: 12px !important;
    flex-shrink: 0 !important;
  }

  .preview__text {
    flex: 1 !important;
    min-width: 0 !important;
  }

  .preview__title {
    font-size: 15px !important;
    font-weight: 600 !important;
    margin-bottom: 6px !important;
    color: #333 !important;
    line-height: 1.3 !important;
    display: -webkit-box !important;
    -webkit-line-clamp: 2 !important;
    -webkit-box-orient: vertical !important;
    overflow: hidden !important;
    text-overflow: ellipsis !important;
  }

  .preview__text p {
    font-size: 13px !important;
    color: #666 !important;
    margin: 3px 0 !important;
    line-height: 1.4 !important;
  }

  .navlink__descr {
    display: -webkit-box !important;
    -webkit-line-clamp: 2 !important;
    -webkit-box-orient: vertical !important;
    overflow: hidden !important;
    text-overflow: ellipsis !important;
  }
  /* Tabs optimization */
  .tabbed__head_tabs {
    display: flex !important;
    border-bottom: 2px solid #e0e0e0 !important;
    margin-bottom: 18px !important;
    overflow-x: auto !important;
  }

  .tabbed__head_tabs li {
    flex: 1 !important;
    text-align: center !important;
    padding: 12px 14px !important;
    cursor: pointer !important;
    font-weight: 500 !important;
    color: #666 !important;
    border-bottom: 2px solid transparent !important;
    transition: all 0.3s ease !important;
    white-space: nowrap !important;
    min-width: 100px !important;
  }

  .tabbed__head_tabs li.current {
    color: #5a9b7b !important;
    border-bottom-color: #5a9b7b !important;
  }

  /* Touch-friendly buttons */
  .btn {
    padding: 12px 20px !important;
    font-size: 15px !important;
    border-radius: 6px !important;
    min-height: 44px !important;
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    text-decoration: none !important;
    transition: all 0.3s ease !important;
  }

  .btn--blue-border {
    background: white !important;
    color: #5a9b7b !important;
    border: 2px solid #5a9b7b !important;
  }

  .btn--blue-border:hover {
    background: #5a9b7b !important;
    color: white !important;
  }

  /* Container responsive */
  .contr {
    padding: 0 15px !important;
    max-width: 100% !important;
  }

  /* Article improvements */
  .article {
    background: white !important;
    border: 1px solid #e0e0e0 !important;
    border-radius: 12px !important;
    padding: 20px 18px !important;
    margin-top: 30px !important;
    box-shadow: 0 3px 10px rgba(0, 0, 0, 0.06) !important;
  }

  .article__heading {
    margin-bottom: 20px !important;
  }

  .article__heading a {
    display: flex !important;
    align-items: center !important;
    text-decoration: none !important;
    color: #333 !important;
    font-size: 18px !important;
    font-weight: 600 !important;
  }

  .article__heading .icon-in-circle {
    background: #5a9b7b !important;
    color: white !important;
    width: 42px !important;
    height: 42px !important;
    border-radius: 10px !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    margin-right: 12px !important;
  }

  .article__footer {
    text-align: center !important;
    margin-top: 18px !important;
    padding-top: 18px !important;
    border-top: 1px solid #e0e0e0 !important;
  }
  /* Rating section mobile optimization */
  .rate {
    display: flex !important;
    align-items: center !important;
    gap: 6px !important;
    margin-top: 8px !important;
    font-size: 11px !important;
    color: #999 !important;
    flex-wrap: wrap !important;
  }

  .rate svg,
  .rate .icon {
    width: 12px !important;
    height: 12px !important;
  }

  /* Breadcrumbs mobile */
  .breadcrumbs__inner {
    display: flex;
    align-items: center;
    flex-wrap: wrap;
    gap: 5px;
    font-size: 14px;
  }
  .breadcrumbs {
    padding: 10px 0;
    background: #f8f9fa;
    border-bottom: 1px solid #e0e0e0;
  }
  .breadcrumbs__inner svg {
    width: 12px;
    height: 12px;
  }

  .breadcrumbs__inner span,
  .breadcrumbs__inner .last {
    font-size: 14px;
  }
  html,
  body {
    overflow-x: hidden !important;
  }

  .wrapper,
  .main {
    overflow-x: hidden !important;
  }

  /* Utility classes */
  .lightgrey {
    color: #999 !important;
  }

  .ml-1 {
    margin-left: 4px !important;
  }
}

.preview {
  background-color: #ffffff !important;
  border-bottom: none !important;
  border-radius: 12px !important;
  box-shadow: 0 6px 18px rgba(38, 40, 42, 0.06);
  padding: 28px 36px;
  margin: 0 auto 32px;
  max-width: 1100px;
  display: flex;
  align-items: flex-start;
  position: relative;
  transition: box-shadow 0.25s ease, transform 0.15s ease, background 0.2s ease;
}

.preview:hover {
  box-shadow: 0 10px 30px rgba(38, 40, 42, 0.1);
  transform: translateY(-4px);
}

.preview:hover .icon-in-circle .icon {
  fill: #fff;
}

.preview .icon-in-circle {
  width: 60px;
  height: 60px;
  margin-right: 28px;
  flex-shrink: 0;
}

.preview .preview__title {
  font-size: 1.5rem;
  font-weight: 700;
  color: #2c70a2;
  margin-bottom: 8px;
}
.preview .preview__text {
  font-size: 1rem;
  color: #133e5e;
}
.preview .rate {
  position: absolute;
  top: 20px;
  right: 36px;
  color: #cfd8e3;
  font-size: 1.1rem;
}

@media screen and (max-width: 580px) {
  .preview {
    padding: 24px 6px;
    -ms-flex-wrap: wrap;
    flex-wrap: wrap;
  }
  .preview .preview__text {
    width: 100%;
    -ms-flex-order: 3;
    order: 3;
  }
}

.rate {
  display: -ms-inline-flexbox;
  display: inline-flex;
  margin-left: auto;
  font-size: 12px;
  letter-spacing: 0.1px;
}

.rate .star-rate + span {
  font-size: 12px;
  margin-left: 8px;
}

.preview__text {
  max-width: 678px;
  overflow-wrap: break-word;
  word-wrap: break-word;
  -ms-word-break: break-all;
  word-break: break-all;
  word-break: break-word;
}

.preview__text p {
  margin-top: 8px;
}

.kb-suggestions {
  margin: 0 auto;
  width: 100%;
  display: none;
  margin-top: 10px;
}

.kb-suggestions.boxed {
  max-width: 752px;
  padding: 10px;
  background-color: #fff;
}

.kb-suggestions h6 {
  padding: 0px 8px 8px 8px;
  font-size: 16px;
  font-weight: bold;
  letter-spacing: 0.1px;
  color: #26282a;
}

.suggest-preview {
  display: -ms-flexbox;
  display: flex;
  width: 100%;
  padding: 8px 8px;
  border-bottom: 1px solid #dfe4ec;
  background-color: #fff;
  overflow-wrap: break-word;
  word-wrap: break-word;
  -ms-word-break: break-all;
  word-break: break-all;
  word-break: break-word;
}

.suggest-preview:last-of-type {
  border-bottom: none;
}

a.suggest-preview {
  color: #26282a;
}

a.suggest-preview:hover {
  background-color: #edf6fb;
}

a.suggest-preview:hover .icon-in-circle .icon {
  fill: #fff;
}

a.suggest-preview:hover .suggest-preview__title {
  font-weight: bold;
}

.suggest-preview .icon-in-circle {
  margin-top: 6px;
  margin-right: 12px;
}

.suggest-preview .suggest-preview__title {
  margin-bottom: 6px;
  font-size: 100%;
  line-height: 1.38;
  letter-spacing: 0.11px;
  color: #1776ea;
}

.suggest-preview__text p {
  margin-top: 6px;
}

.no-articles-found {
  list-style-type: none;
  margin-left: 8px;
}

.block__head {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
  -ms-flex-pack: center;
  justify-content: center;
  text-align: center;
}

.content {
  margin: 28px 0;
}

.topics {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-wrap: wrap;
  flex-wrap: wrap;
  padding: 32px 22px 0;
  border-radius: 2px;
  box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.3);
  background-color: #fff;
}

@media screen and (max-width: 580px) {
  .topics {
    box-shadow: none;
    padding: 32px 0 0;
  }
  .topics .topics__list {
    padding-left: 16px;
  }
}

.topics__block {
  width: 50%;
  margin-bottom: 16px;
}

@media screen and (max-width: 580px) {
  .topics__block {
    width: 100%;
  }
}

.topics__title {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
  font-size: 16px;
  font-weight: 700;
  line-height: 1.38;
  letter-spacing: 0.11px;
  color: #2c70a2;
}

.topics__title .icon {
  font-size: 18px;
  fill: #2c70a2;
  margin-right: 8px;
}

.topics__list {
  color: #2c70a2;
  padding-left: 46px;
}

.topics__list li {
  position: relative;
}

.topics__list li:before {
  content: '';
  position: absolute;
  left: -14px;
  top: 0.7em;
  display: inline-block;
  width: 4px;
  height: 4px;
  border-radius: 50%;
  background-color: currentColor;
}

.topics__list li.text-bold::before {
  display: none;
}

.topics__list a {
  display: -ms-flexbox;
  display: flex;
  margin: 16px 0;
  line-height: 1.57;
  letter-spacing: 0.1px;
  color: #2c70a2;
}

.topics__list a:hover {
  color: #133e5e;
}

.divider {
  display: block;
  margin: 30px;
  height: 0;
  background-color: #2c70a2;
}

.form-group.required .label:after,
.form-group.required label:after,
.label.required:after,
label.required:after {
  content: '*';
  position: absolute;
  right: -0.5em;
  font-size: 18px;
  font-weight: 700;
  line-height: 1.22;
  color: #e02020;
}

.label {
  display: -ms-inline-flexbox;
  display: inline-flex;
  position: relative;
  color: #2c70a2;
}

.article__heading--form {
  margin: 0 0 32px;
}

.article__heading + .article-heading-tip {
  margin-top: -32px;
}

.article-heading-tip {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: start;
  align-items: flex-start;
  -ms-flex-pack: center;
  justify-content: center;
  margin: 4px auto 32px;
  text-align: center;
  font-size: 12px;
  letter-spacing: 0.1px;
  color: #2c70a2;
}

.form-submit-ticket {
  margin-bottom: 24px;
  padding: 24px 32px 56px;
  border-radius: 2px;
  box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.3);
  background-color: #fff;
}

.form-submit-ticket .form-groups {
  max-width: 320px;
}

.form-submit-ticket .form-groups.centered {
  margin: auto;
}

.form-submit-ticket .form-group,
.form-submit-ticket .param {
  max-width: 570px;
  margin-bottom: 32px;
}

.form-submit-ticket textarea.form-control {
  height: 200px;
}

.captcha-block {
  margin: 24px auto;
  max-width: 300px;
  text-align: center;
}

.captcha-block .label {
  margin-top: 4px;
}

.captcha-block .form-captcha {
  position: relative;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
  margin: 16px 0;
}

.captcha-block .form-captcha img {
  width: 100%;
}

.btn-refresh {
  position: absolute;
  top: 0;
  bottom: 0;
  right: -40px;
  margin: auto;
}

.btn-refresh .icon {
  fill: #959eb0;
  font-size: 16px;
}

.form .label {
  display: -ms-inline-flexbox;
  display: inline-flex;
}

.form h3 {
  font-size: 16px;
  font-weight: 700;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.38;
  letter-spacing: 0.1px;
}

.attach .block--attach {
  margin-top: 0;
}

.attach .attach-tooltype {
  margin-top: 8px;
}

.attach .attach-tooltype > span {
  font-size: 12px;
  font-weight: 400;
  font-style: italic;
  font-stretch: normal;
  line-height: 1.5;
  letter-spacing: 0.1px;
  color: #2c70a2;
  margin-right: 4px;
}

.attach .tooltype ul li {
  margin-bottom: 8px;
  padding-left: 12px;
  position: relative;
}

.attach .tooltype ul li:last-child {
  margin-bottom: 0;
}

.attach .tooltype ul li::before {
  content: '';
  display: block;
  width: 4px;
  height: 4px;
  border-radius: 50%;
  background-color: #6b7480;
  position: absolute;
  top: 6px;
  left: 0;
}

.param {
  display: block;
}

.param .checkbox-custom {
  margin-top: 16px;
}

.param .label {
  margin-right: 8px;
}

.param .label.required {
  margin-right: 16px;
}

.param.calendar {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
}

.param.calendar h3 {
  margin-right: 16px;
}

.param.calendar .calendar--button {
  position: relative;
  margin-right: 16px;
}

.param.calendar .calendar--button input {
  width: 48px;
  height: 48px;
  position: absolute;
  top: 0;
  left: 0;
  visibility: hidden;
}

.param.calendar .calendar--button button {
  width: 48px;
  height: 48px;
  background-color: #2c70a2;
  border: none;
  outline: 0;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: center;
  justify-content: center;
  -ms-flex-align: center;
  align-items: center;
  border-radius: 2px;
  transition: all 250ms ease;
  position: relative;
  z-index: 1;
  cursor: pointer;
}

.param.calendar .calendar--button button svg {
  transition: all 250ms ease;
}

.param.calendar .calendar--button button.active svg {
  fill: #fff;
}

.param.calendar .calendar--button button:hover {
  border: 1px solid #2c70a2;
  background-color: #fff;
}

.param.calendar .calendar--button button .icon-calendar {
  width: 20px;
  height: 20px;
}

.param.calendar .calendar--value {
  font-size: 14px;
  font-weight: 700;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.57;
  letter-spacing: 0.1px;
  color: #2c70a2;
  padding-right: 25px;
  position: relative;
  display: none;
}

.param.calendar .calendar--value input {
  display: none;
}

.param.calendar .calendar--value .close {
  display: block;
  width: 16px;
  height: 16px;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: center;
  justify-content: center;
  -ms-flex-align: center;
  align-items: center;
  cursor: pointer;
  position: absolute;
  top: 3px;
  right: 0;
}

.param.calendar .calendar--value .close:hover svg {
  fill: #133e5e;
}

.param.calendar .calendar--value .close svg {
  width: 10px;
  height: 10px;
  fill: #133e5e;
  transition: all 250ms ease;
}

.param--attach .label {
  margin-right: 22px;
}

.form-footer {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-direction: column;
  flex-direction: column;
  -ms-flex-align: center;
  align-items: center;
  -ms-flex-pack: center;
  justify-content: center;
}

.form-footer .btn {
  min-width: 240px;
  height: 56px;
}

.form-footer .link {
  display: -ms-inline-flexbox;
  display: inline-flex;
  -ms-flex-align: center;
  align-items: center;
  height: 40px;
  margin-top: 32px;
  font-size: 13px;
  font-weight: 600;
  text-align: center;
  color: #2c70a2;
}

.ticket__body_block .block--head {
  margin-top: 0;
}

@media screen and (max-width: 768px) {
  .ticket {
    -ms-flex-wrap: wrap;
    flex-wrap: wrap;
    -ms-flex-pack: end;
    justify-content: flex-end;
  }
  .ticket__body {
    width: 100%;
    margin-right: 0;
    -ms-flex-order: 2;
    order: 2;
  }
  .ticket__params {
    width: 100%;
    margin-bottom: 32px;
  }
}

.block--head {
  -ms-flex-pack: justify;
  justify-content: space-between;
}

.block--head .contact {
  margin-right: 16px;
}

.block--head .contact span + * {
  margin-left: 8px;
}

.block--head .contact span + span {
  color: #26282a !important;
}

.btn-action {
  padding: 0;
}

.btn-action .icon {
  fill: #959eb0;
  font-size: 16px;
}

.ticket__body_block.naked {
  box-shadow: none;
}

.ticket__block-footer {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
  -ms-flex-pack: end;
  justify-content: flex-end;
  margin-top: 10px;
  letter-spacing: 0.1px;
  color: #64859c;
  padding-top: 5px;
  border-top: 1px solid #9caabb;
}

.ticket__block-footer > * {
  margin-left: 12px;
}

.ticket {
  display: -ms-flexbox;
  display: flex;
}

.ticket__params .params--block {
  margin: 0;
}

.ticket__params .params--block .accordion-title .link {
  display: -ms-inline-flexbox;
  display: inline-flex;
  -ms-flex-align: center;
  align-items: center;
}

.ticket__params .params--block .accordion-title .link .icon {
  fill: currentColor;
}

.ticket__params .params--block + .params--block {
  margin-top: 32px;
}

.ticket__params .params--block .accordion-body {
  padding-top: 0;
}

.ticket__params .params--block .list {
  color: #2c70a2;
  padding-left: 10px;
}

.ticket__params .params--block .list a {
  line-height: 1.57;
  letter-spacing: 0.1px;
}

.ticket__params .params--block .list li {
  position: relative;
  margin-top: 16px;
}

.ticket__params .params--block .list li:before {
  content: '';
  position: absolute;
  left: -10px;
  top: 0.7em;
  display: inline-block;
  width: 4px;
  height: 4px;
  border-radius: 50%;
  background-color: currentColor;
}

.ticket__params .params--block .list li:first-child {
  margin-top: 0;
}

.form--reply {
  margin: 24px 0;
}

.form--reply textarea {
  height: 200px !important;
}

.form__submit {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-direction: column;
  flex-direction: column;
  -ms-flex-align: center;
  align-items: center;
}

.with-label {
  cursor: default;
}

#loader {
  position: fixed;
  top: 0;
  right: 0;
  bottom: 0;
  left: 0;
  background-color: #fff;
  z-index: 100;
}

.wrapper {
  display: -ms-flexbox;
  display: flex;
  flex: 1 0 auto;
  width: 100%;
  font-family: Lato, Arial, sans-serif;
  color: #133e5e;
  font-size: 14px;
  font-weight: 400;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.57;
  letter-spacing: 0.1px;
  background-color: #fff;
}

@media screen and (max-width: 900px) {
  .wrapper {
    margin-top: 48px;
  }
}

.main {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-direction: column;
  flex-direction: column;
  width: 100%;
}

.main__content {
  -ms-flex-positive: 1;
  flex-grow: 1;
  background: 
    radial-gradient(circle at 20% 80%, rgba(44, 122, 103, 0.1) 0%, transparent 50%),
    radial-gradient(circle at 80% 20%, rgba(90, 155, 123, 0.08) 0%, transparent 50%),
    linear-gradient(135deg, #f8fafc 0%, #f1f5f9 100%);
  min-height: calc(100vh - 120px);
  padding: 60px 20px;
  position: relative;
  overflow: hidden;
}

.main__content::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  bottom: 0;
  background: 
    radial-gradient(circle at 50% 50%, rgba(255, 255, 255, 0.1) 0%, transparent 70%);
  pointer-events: none;
}

.clearfix {
  overflow: auto;
}

.notification {
  background-color: #fff;
  box-shadow: 0 4px 8px 0 rgba(0, 41, 89, 0.3);
  padding: 20px 28px;
  font-family: Lato, Arial, sans-serif;
  position: relative;
  display: block;
  margin-bottom: 24px;
}

.notification::before {
  content: '';
  width: 8px;
  height: 100%;
  position: absolute;
  top: 0;
  left: 0;
}

.notification.red {
  background-color: #fff5f5;
}

.notification.red::before {
  background-color: #e64342;
}

.notification.orange {
  background-color: #ffffcc;
}

.notification.orange::before {
  background-color: #eeb707;
}

.notification.green {
  background-color: #f0fff4;
}

.notification.green::before {
  background-color: #38bc7d;
}

.notification.blue {
  background-color: #e2f2fd;
}

.notification.blue::before {
  background-color: #00a6ec;
}

.notification-flash {
  width: 320px;
  z-index: 20;
  background-color: #fff;
  box-shadow: 0 4px 8px 0 rgba(0, 41, 89, 0.1);
  padding: 24px 32px 16px;
  font-family: Lato, Arial, sans-serif;
  position: absolute;
  top: 144px;
  right: 32px;
  display: none;
}

.notification-flash::before {
  content: '';
  width: 8px;
  height: 100%;
  position: absolute;
  top: 0;
  left: 0;
}

.notification-flash.red::before {
  background-color: #e64342;
}

.notification-flash.orange::before {
  background-color: #eeb707;
}

.notification-flash.green::before {
  background-color: #38bc7d;
}

.notification-flash.blue::before {
  background-color: #133e5e;
}

.notification-flash .close {
  width: 16px;
  height: 16px;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: center;
  justify-content: center;
  -ms-flex-align: center;
  align-items: center;
  position: absolute;
  top: 8px;
  right: 8px;
  cursor: pointer;
}

.notification-flash .close svg {
  width: 8px;
  height: 8px;
  fill: #c5cad4;
}

.notification-flash .notification--title {
  font-size: 14px;
  font-weight: 700;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.57;
  letter-spacing: 0.1px;
  color: #26282a;
}

.notification-flash .notification--text {
  margin-top: 4px;
  font-size: 12px;
  font-weight: 400;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.5;
  letter-spacing: 0.1px;
  color: #6b7480;
}

.notification-flash .btn {
  margin-top: 16px;
  width: 96px;
}

.notification-flash .notification--title.error-title {
  display: none;
}
.notification-flash.display-error .notification--title.error-title {
  display: block;
}
.notification-flash.display-error .notification--title:not(.error-title),
.notification-flash.display-error .notification--text {
  display: none;
}

@media screen and (max-width: 900px) {
  .notification-flash {
    top: 0 !important;
    right: 0;
    width: 100%;
    position: fixed;
  }
  .notification-flash .close {
    width: 32px;
    height: 32px;
    top: 50%;
    -ms-transform: translateY(-50%);
    transform: translateY(-50%);
  }
}

.tooltype {
  display: -ms-inline-flexbox;
  display: inline-flex;
  vertical-align: middle;
  cursor: pointer;
  position: relative;
}

.tooltype .icon-info {
  width: 16px;
  height: 16px;
  fill: #959eb0;
  transition: all 250ms ease;
}

.tooltype:hover .icon-info {
  fill: #133e5e;
}

.tooltype:hover .tooltype__content {
  display: block;
}

.tooltype .tooltype__content {
  position: absolute;
  box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
  z-index: 10;
  font-family: Lato, Arial, sans-serif;
  font-size: 12px;
  font-weight: 400;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.5;
  letter-spacing: 0.1px;
  color: #6b7480;
  text-transform: initial;
  width: 260px;
  display: none;
}

.tooltype .tooltype__content .tooltype__wrapper {
  background-color: #fff;
  padding: 12px 24px 14px 14px;
  position: relative;
  z-index: 1;
  white-space: normal;
}

.tooltype .tooltype__content a {
  color: #2c70a2;
  transition: all 250ms ease;
}

.tooltype .tooltype__content a:hover {
  color: #133e5e;
}

.tooltype .tooltype__content::before {
  content: '';
  display: block;
  width: 8px;
  height: 8px;
  background-color: #fff;
  -ms-transform: rotate(45deg);
  transform: rotate(45deg);
  position: absolute;
  box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
  z-index: 0;
}

@media screen and (max-width: 900px) {
  .tooltype .tooltype__content {
    position: fixed !important;
    top: 50% !important;
    left: 50% !important;
    -ms-transform: translate(-50%, -50%) !important;
    transform: translate(-50%, -50%) !important;
  }
  .tooltype .tooltype__content::before {
    display: none;
  }
}

.tooltype.right .tooltype__content {
  top: 50%;
  -ms-transform: translateY(-50%);
  transform: translateY(-50%);
  left: calc(100% + 4px);
}

.tooltype.right .tooltype__content::before {
  top: calc(50% - 4px);
  left: -4px;
}

.tooltype.top .tooltype__content {
  left: 50%;
  -ms-transform: translateX(-50%);
  transform: translateX(-50%);
  bottom: calc(100% + 4px);
}

.tooltype.top .tooltype__content::before {
  left: calc(50% - 4px);
  bottom: -4px;
}

.datepicker {
  font-family: Lato, Arial, sans-serif;
  font-size: 14px;
  font-weight: 700;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.57;
  letter-spacing: 0.1px;
  width: 368px;
  box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.3);
  border: none;
}

.datepicker .datepicker--pointer {
  bottom: 20px;
  box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
  border: none;
}

.datepicker .datepicker--cells-years,
.datepicker .datepicker--years {
  height: auto;
}

.datepicker .datepicker--cells-years .datepicker--cell,
.datepicker .datepicker--years .datepicker--cell {
  margin: 0 8px !important;
}

.datepicker .datepicker--cells-months {
  height: auto;
}

.datepicker .datepicker--cells-months .datepicker--cell {
  margin: 0 8px !important;
}

.datepicker .datepicker--content {
  padding: 4px 16px;
  background-color: #fff;
}

.datepicker .datepicker--nav {
  border-bottom: none;
  -ms-flex-pack: center;
  justify-content: center;
  font-weight: 700;
  color: #133e5e;
  background-color: #fff;
  height: 48px;
}

.datepicker .datepicker--nav i {
  color: #133e5e;
}

.datepicker .datepicker--cells {
  -ms-flex-pack: justify;
  justify-content: space-between;
}

.datepicker .datepicker--cells .datepicker--cell {
  width: 40px;
  height: 40px;
  border-radius: 50%;
  margin: 0 3px 8px;
  transition: all 250ms ease;
}

.datepicker .datepicker--cells .datepicker--cell.-current- {
  color: red;
}

.datepicker .datepicker--cells .datepicker--cell.-selected- {
  background-color: red;
  color: #fff;
}

.datepicker .datepicker--cells .datepicker--cell:hover:not(.-selected-) {
  background-color: #2c70a2;
  color: #fff;
}

.datepicker .datepicker--days-names {
  border-bottom: 1px solid #dfe4ec;
  margin: 0;
  padding-bottom: 8px;
  margin-bottom: 8px;
}

.datepicker .datepicker--days-names .datepicker--day-name {
  width: 48px;
  font-family: Lato, Arial, sans-serif;
  color: #2c70a2;
  font-size: 14px;
  font-weight: 700;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.57;
  letter-spacing: 0.1px;
  text-align: center;
  text-transform: none;
}

@media screen and (max-width: 900px) {
  .datepicker.active {
    top: 48vh !important;
    left: 50vw !important;
    -ms-transform: translate(-50%, -50%) !important;
    transform: translate(-50%, -50%) !important;
    position: fixed;
  }
}

.notification-bar {
  position: fixed;
  top: 0;
  left: 0;
  width: 100%;
  display: none;
  background-color: #2c70a2;
}

.notification-bar .close {
  display: block;
  width: 24px;
  height: 24px;
  position: absolute;
  right: 40px;
  top: calc(50% - 12px);
  cursor: pointer;
}

.notification-bar .close:hover svg {
  fill: #dfe4ec;
}

.notification-bar .close svg {
  width: 8px;
  height: 8px;
  fill: #fff;
}

.notification-bar .notification--text {
  color: #fff;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: center;
  justify-content: center;
  -ms-flex-align: center;
  align-items: center;
  width: 100%;
  min-height: 48px;
}

.notification-bar .btn {
  color: #fff;
  border-color: #fff;
  width: 96px;
  height: 32px;
  margin-left: 32px;
}

.notification-bar.green {
  background-color: #38bc7d;
}

.notification-bar.red {
  background-color: #e64342;
}

.notification-bar.orange {
  background-color: #eeb707;
}

.notification-bar.blue {
  background-color: #133e5e;
}

.notification-bar.white {
  background-color: #fff;
  border-top: solid 1px #d4d6e3;
  border-bottom: solid 1px #d4d6e3;
}

.notification-bar.white .notification--text {
  color: #26282a;
}

.notification-bar.white .btn {
  color: #133e5e;
  border-color: #133e5e;
}

.notification-bar.white svg {
  fill: #c5cad4;
}

.star-rate {
  position: relative;
  width: 84px;
  height: 15px;
}

.star-rate .icon-star-stroke {
  position: absolute;
  top: 0;
  left: 0;
  z-index: 1;
  width: 84px;
  height: 15px;
}

.star-rate .star-filled {
  position: absolute;
  top: 0;
  left: 0;
  width: 0;
  height: 15px;
  overflow: hidden;
  line-height: 1;
}

.star-rate .star-filled .icon-star-filled {
  width: 84px;
  height: 15px;
}

.star-rate.rate-05 .star-filled,
.star-rate.rate-5 .star-filled {
  z-index: 2;
  width: 10%;
}

.star-rate.rate-10 .star-filled {
  z-index: 2;
  width: 20%;
}

.star-rate.rate-15 .star-filled {
  z-index: 2;
  width: 30%;
}

.star-rate.rate-20 .star-filled {
  z-index: 2;
  width: 40%;
}

.star-rate.rate-25 .star-filled {
  z-index: 2;
  width: 50%;
}

.star-rate.rate-30 .star-filled {
  z-index: 2;
  width: 60%;
}

.star-rate.rate-35 .star-filled {
  z-index: 2;
  width: 70%;
}

.star-rate.rate-40 .star-filled {
  z-index: 2;
  width: 80%;
}

.star-rate.rate-45 .star-filled {
  z-index: 2;
  width: 90%;
}

.star-rate.rate-50 .star-filled {
  z-index: 2;
  width: 100%;
}

.main__content.notice-flash {
  margin-top: 20px;
}

sup {
  vertical-align: super;
  font-size: smaller;
}

sub {
  vertical-align: sub;
  font-size: smaller;
}

.browser-default p {
  display: block;
  margin: 0 0 1em !important;
}

.browser-default p:last-child {
  margin-bottom: 0 !important;
}

.browser-default h1 {
  display: block;
  font-size: 2em;
  font-weight: 700;
  margin: 0.67em 0;
}

.browser-default h2 {
  display: block;
  font-size: 1.5em;
  font-weight: 700;
  margin: 0.83em 0;
}

.browser-default h3 {
  display: block;
  font-size: 1.17em;
  font-weight: 700;
  margin: 1em 0;
}

.browser-default h4 {
  display: block;
  font-size: 1em;
  font-weight: 700;
  margin: 1.33em 0;
}

.browser-default h5 {
  display: block;
  font-size: 0.83em;
  font-weight: 700;
  margin: 1.67em 0;
}

.browser-default h6 {
  display: block;
  font-size: 0.67em;
  font-weight: 700;
  margin: 2.33em 0;
}

.browser-default a {
  text-decoration: underline;
  color: #2c70a2;
  transition: color 250ms ease;
}

.browser-default a:hover {
  text-decoration: none;
}

.browser-default ul {
  display: block;
  list-style-type: disc !important;
  padding-left: 40px !important;
  margin: 1em 0 1px em 0;
}

.browser-default ol {
  display: block;
  list-style-type: decimal !important;
  padding-left: 40px !important;
  margin: 1em 0;
}

.browser-default p > b,
strong {
  font-weight: 700;
}

.browser-default table {
  display: table;
  border: 1px solid gray;
}

.browser-default tr {
  padding: 2px;
  border: 1px solid gray;
}

.browser-default td {
  padding: 4px;
  border: 1px solid gray;
}

.browser-default blockquote {
  border-left: 2px solid #ccc !important;
  margin-left: 1.5rem !important;
  padding-left: 1rem !important;
  font-style: normal !important;
}

.browser-default pre {
  display: block;
  font-family: monospace;
  margin: 1em 0;
  white-space: pre-wrap;
  white-space: -moz-pre-wrap;
  white-space: -pre-wrap;
  white-space: -o-pre-wrap;
  word-wrap: break-word;
}

.browser-default em {
  font-style: italic;
}

.browser-default code {
  font-family: monospace;
  margin: 1em 0;
  white-space: pre-wrap;
  white-space: -moz-pre-wrap;
  white-space: -pre-wrap;
  white-space: -o-pre-wrap;
  word-wrap: break-word;
  background-color: #e8e8e8;
  border-radius: 3px;
  padding: 0.1rem 0.2rem;
}

.selectize-dropdown .option,
.selectize-input.input-active {
  cursor: pointer !important;
}

@media screen and (min-width: 900px) {
  .cat-select .selectize-input {
    min-width: 200px !important;
    height: 56px !important;
    font-size: 18px !important;
  }
  .cat-select .selectize-dropdown {
    font-size: 17px !important;
  }
}

.title-link {
  text-decoration: underline !important;
}

.title-link:hover {
  text-decoration: none !important;
}

.ticket--article {
  margin-top: 40px;
}

.kb--folder {
  font-size: 16px !important;
  font-weight: 400 !important;
}

.kb--folder a {
  color: #2c70a2;
  font-weight: 400;
}

.kb--folder a:hover {
  color: #133e5e !important;
}

.kb--folder > .icon-folder,
.kb--folder > .icon-knowledge {
  width: 1.2em;
  height: 1.2em;
  vertical-align: text-bottom;
  margin-right: 4px;
  margin-left: 2px;
  fill: #959eb0;
}

.kb--folder > .icon-chevron-right {
  font-size: 16px;
  width: 0.8em;
  height: 1.1em;
  vertical-align: text-bottom;
  margin-right: 0;
  margin-left: 0;
  fill: #959eb0;
}

.go-back {
  width: 20px;
  height: 0.7em;
  fill: #2c70a2;
  margin-right: 10px;
}

.go-back.w {
  fill: #fff;
}

.rate .icon {
  height: 1.5em;
}

.article .block__head .h-3 {
  color: #fff !important;
}

.go-back-button {
  background-color: #2c70a2;
  color: #fff !important;
  height: 27px;
  padding: 3px 10px 0 0;
}

.go-back-button .link {
  color: #fff !important;
}

.go-back-button:hover {
  background-color: #133e5e;
}

.param.calendar .calendar--button button:hover .icon-calendar {
  fill: #2c70a2 !important;
}

.radio-custom [type='radio']:checked + label {
  color: #133e5e;
}

.custom-field-title {
  color: #959eb0;
}

.text-danger {
  color: red;
}

.text-bold {
  font-weight: bold;
}

.captcha-remind {
  max-width: 288px;
}

.isErrorStr {
  color: #e64342 !important;
  font-style: normal;
}

/* region Drag-and-Drop Attachments */
.dropzone {
  min-height: inherit;
  border: 1px solid #d4d6e3;
  padding: 0;
}

.attachment-row > .name-size-delete {
  display: flex;
}

.attachment-row > .name-size-delete > .name-size {
  display: flex;
  flex-grow: 1;
}

.attachment-row > .name-size-delete > .name-size > .size {
  margin-left: 5px;
}

.attachment-row > .name-size-delete > .delete-button {
  display: flex;
  align-items: flex-end;
}

.attachment-row > div {
  padding: 5px 10px;
}

.attachment-row > .upload-progress {
  width: 100%;
}

.attachment-row svg {
  width: 16px;
  height: 16px;
  fill: #9c9c9c;
}

.attachment-row svg:hover,
.attachment-row svg > use:hover {
  cursor: pointer;
}

.attachment-row svg:hover {
  fill: #002d73;
}

.dz-error div.error {
  padding: 0 10px;
}

.dropzone > .file-row:nth-child(even) {
  background: #f9fafd;
}
/* endregion */
/* region My Tickets */
.table-wrap {
  margin-top: 24px;
  padding: 12px;
  border-radius: 2px;
  box-shadow: 0 2px 4px 0 rgb(38 40 42 / 10%);
  background-color: #fff;
}

.table-wrap .pager {
  text-align: center;
}

.table-wrap .pager .pagination__list {
  justify-content: center;
}

.table-wrap .table {
  width: 100%;
}

.table-wrap .table thead {
  background: transparent !important;
  color: inherit !important;
}

.table-wrap .table thead a {
  color: #fff;
}

.table-wrap .table thead a:hover {
  text-decoration: none;
  color: inherit;
}

.table-wrap .table thead th:not(:first-child) {
  border-left: 1px solid #dfe4ec;
}

.table thead th.desc .handle {
  height: 4px;
}

.table thead th.desc .handle::before {
  display: none;
}

.table thead th.asc .handle {
  height: 4px;
}

.table thead th.asc .handle::after {
  display: none;
}

.table thead th .handle {
  margin-left: 8px;
  position: relative;
  display: inline-block;
  width: 6px;
  height: 12px;
  vertical-align: middle;
}

.table thead th .handle::before {
  content: '';
  display: block;
  width: 0;
  height: 0;
  border-left: 3px solid transparent;
  border-right: 3px solid transparent;
  border-bottom: 4px solid #ffffff;
  position: absolute;
  top: 0;
  left: 0;
}

.table thead th .handle::after {
  content: '';
  display: block;
  width: 0;
  height: 0;
  width: 0;
  border-left: 3px solid transparent;
  border-right: 3px solid transparent;
  border-top: 4px solid #ffffff;
  position: absolute;
  bottom: 0;
  left: 0;
}

.table-wrap .table thead th {
  padding: 18px 16px;
  text-align: left;
}

.table thead th.table__first_th {
  padding: 21px 0 21px 16px;
  width: 40px;
  border-right: none;
  vertical-align: middle;
}

.table-wrap .table tbody tr {
  transition: all 100ms ease;
  background-color: #edf6fb;
  border-bottom: 1px solid #bdd4e2;
}

.table-wrap .table tbody tr:hover {
  background-color: rgb(251 253 255) !important;
}

.table-wrap .table tbody tr:nth-child(even) {
  background-color: #d5ebf7;
}

.table-wrap .table tbody tr.new {
  font-weight: bolder;
}

.table-wrap .table tbody tr.new td:first-child {
  position: relative;
}

.table-wrap .table tbody tr.new td:first-child::before {
  content: '';
  width: 3px;
  position: absolute;
  top: 0;
  bottom: 0;
  left: 0;
  background-color: #2c70a2;
  border-top: 1px solid #bdd4e2;
}

.table-wrap .table tbody td:not(:first-child) {
  border-left: 1px solid #92a8b6;
}

.table-wrap .table tbody td {
  padding: 21px 16px;
}
/* endregion */

input.form-control.as-text {
  border: none;
  background: transparent;
}

/* region Step Bar */
.step-bar {
  margin: 37px 0 0;
  padding: 0;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-pack: justify;
  justify-content: space-between;
  border-top: 2px solid #dfe4ec;
}

.step-bar li {
  width: 20%;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-direction: column;
  flex-direction: column;
  -ms-flex-align: center;
  align-items: center;
  font-family: 'Lato', Arial, sans-serif;
  font-size: 12px;
  font-weight: 400;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.5;
  letter-spacing: 0.1px;
  text-align: center;
  color: #2c70a2;
  position: relative;
  cursor: pointer;
}

.step-bar.no-click li {
  cursor: inherit;
}

.step-bar li::before {
  content: '1';
  display: -ms-inline-flexbox;
  display: inline-flex;
  -ms-flex-pack: center;
  justify-content: center;
  -ms-flex-align: center;
  align-items: center;
  width: 24px;
  height: 24px;
  background-color: #959eb0;
  border: 4px solid #dfe4ec;
  border-radius: 50%;
  font-family: 'Lato', Arial, sans-serif;
  font-size: 8px;
  font-weight: 600;
  font-style: normal;
  font-stretch: normal;
  line-height: normal;
  letter-spacing: 0.1px;
  text-align: center;
  color: #fff;
  margin-bottom: 8px;
  margin-top: -13px;
}

.step-bar li:first-child {
  -ms-flex-align: start;
  align-items: flex-start;
  width: 13%;
  text-align: left;
}

.step-bar li:last-child {
  -ms-flex-align: end;
  align-items: flex-end;
  width: 13%;
  text-align: right;
}

.step-bar li:nth-child(1)::before {
  content: '1';
}

.step-bar li:nth-child(2)::before {
  content: '2';
}

.step-bar li:nth-child(3)::before {
  content: '3';
}

.step-bar li:nth-child(4)::before {
  content: '4';
}

.step-bar li:nth-child(5)::before {
  content: '5';
}

@media screen and (max-width: 899px) {
  .step-bar {
    margin: 0 -12px;
    padding: 0 12px;
    display: -ms-flexbox;
    display: flex;
    -ms-flex-pack: justify;
    justify-content: space-between;
    -ms-flex-align: center;
    align-items: center;
    background-color: #f6f7f9;
    height: 56px;
    width: auto;
    -ms-flex-negative: 0;
    flex-shrink: 0;
  }
  .step-bar li {
    display: none;
    width: auto;
    -ms-flex-direction: row;
    flex-direction: row;
    -ms-flex-align: center !important;
    align-items: center !important;
    font-size: 14px;
    font-weight: 400;
    font-style: normal;
    font-stretch: normal;
    line-height: 1.57;
    letter-spacing: 0.1px;
    text-align: right;
    color: #26282a;
  }
  .step-bar li::before {
    font-size: 12px;
    margin: 0 8px 0 0;
  }
}

.step-slider {
  margin-top: 24px;
}

.step-slider .step-item {
  display: none;
}

.step-slider .step-item h4 {
  font-family: 'Lato', Arial, sans-serif;
  font-size: 16px;
  font-weight: 700;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.38;
  letter-spacing: 0.1px;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
}

.step-slider .step-item h4 span {
  font-size: 14px;
  font-weight: 400;
  font-stretch: normal;
  line-height: 1.57;
  letter-spacing: 0.1px;
  color: #959eb0;
  margin-left: 8px;
}

.step-footer {
  display: -ms-flexbox;
  display: flex;
  padding: 16px 32px;
  box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
  margin: auto -32px 0;
}

.step-footer .btn-border {
  margin-right: auto;
}

.step-footer .btn-full {
  margin-left: auto;
}

.step-footer .btn-full.save {
  display: none;
  min-width: 176px;
}

[data-step='1'] .step-bar li:nth-child(1)::before {
  border-color: #00a6ec;
  background-color: #00a6ec;
}

[data-step='1'] .step-item.step-1 {
  display: block;
}

@media screen and (max-width: 899px) {
  [data-step='1'] .step-bar li:nth-child(1) {
    display: -ms-flexbox;
    display: flex;
    width: auto;
    font-weight: 700;
  }
  [data-step='1'] .step-bar li:nth-child(1)::before {
    content: attr(data-link) '/' attr(data-all);
    width: 32px;
    height: 32px;
  }
  [data-step='1'] .step-bar li:nth-child(2) {
    display: -ms-flexbox;
    display: flex;
  }
  [data-step='1'] .step-bar li:nth-child(2)::before {
    content: 'Next:';
    width: auto;
    height: auto;
    background: none;
    border: none;
    color: #26282a;
    font-size: 14px;
    font-weight: 400;
  }
}

[data-step='2'] .step-bar li:nth-child(2)::before {
  border-color: #00a6ec;
  background-color: #00a6ec;
}

[data-step='2'] .step-item.step-2 {
  display: block;
}

@media screen and (max-width: 899px) {
  [data-step='2'] .step-bar li:nth-child(2) {
    display: -ms-flexbox;
    display: flex;
    width: auto;
    font-weight: 700;
  }
  [data-step='2'] .step-bar li:nth-child(2)::before {
    content: attr(data-link) '/' attr(data-all);
    width: 32px;
    height: 32px;
  }
  [data-step='2'] .step-bar li:nth-child(3) {
    display: -ms-flexbox;
    display: flex;
  }
  [data-step='2'] .step-bar li:nth-child(3)::before {
    content: 'Next:';
    width: auto;
    height: auto;
    background: none;
    border: none;
    color: #26282a;
    font-size: 14px;
    font-weight: 400;
  }
}

[data-step='3'] .step-bar li:nth-child(3)::before {
  border-color: #00a6ec;
  background-color: #00a6ec;
}

[data-step='3'] .step-item.step-3 {
  display: block;
}

@media screen and (max-width: 899px) {
  [data-step='3'] .step-bar li:nth-child(3) {
    display: -ms-flexbox;
    display: flex;
    width: auto;
    font-weight: 700;
  }
  [data-step='3'] .step-bar li:nth-child(3)::before {
    content: attr(data-link) '/' attr(data-all);
    width: 32px;
    height: 32px;
  }
  [data-step='3'] .step-bar li:nth-child(4) {
    display: -ms-flexbox;
    display: flex;
  }
  [data-step='3'] .step-bar li:nth-child(4)::before {
    content: 'Next:';
    width: auto;
    height: auto;
    background: none;
    border: none;
    color: #26282a;
    font-size: 14px;
    font-weight: 400;
  }
}

[data-step='4'] .step-bar li:nth-child(4)::before {
  border-color: #00a6ec;
  background-color: #00a6ec;
}

[data-step='4'] .step-item.step-4 {
  display: block;
}

@media screen and (max-width: 899px) {
  [data-step='4'] .step-bar li:nth-child(4) {
    display: -ms-flexbox;
    display: flex;
    width: auto;
    font-weight: 700;
  }
  [data-step='4'] .step-bar li:nth-child(4)::before {
    content: attr(data-link) '/' attr(data-all);
    width: 32px;
    height: 32px;
  }
  [data-step='4'] .step-bar li:nth-child(5) {
    display: -ms-flexbox;
    display: flex;
    width: auto;
  }
  [data-step='4'] .step-bar li:nth-child(5)::before {
    content: 'Next:';
    width: auto;
    height: auto;
    background: none;
    border: none;
    color: #26282a;
    font-size: 14px;
    font-weight: 400;
  }
}

[data-step='5'] .step-bar li:nth-child(5)::before {
  border-color: #38bc7d;
  background-color: #38bc7d;
}

[data-step='5'] .step-item.step-5 {
  display: block;
}

[data-step='5'] .btn-full.next {
  display: none;
}

[data-step='5'] .btn-full.save {
  display: -ms-flexbox;
  display: flex;
}

@media screen and (max-width: 899px) {
  [data-step='5'] .step-bar li:nth-child(5) {
    display: -ms-flexbox;
    display: flex;
    width: auto;
    font-weight: 700;
  }
  [data-step='5'] .step-bar li:nth-child(5)::before {
    content: attr(data-link) '/' attr(data-all);
    width: 32px;
    height: 32px;
  }
}

#verify-input {
  max-width: 120px;
  margin-right: 8px;
}

#verify-form .form-group {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
}

#verify-form .form-group label {
  font-size: 20px;
  color: #6b7480;
  margin-right: 6px;
}

#verify-form .form-group .btn.btn--blue-border {
  height: 40px;
}

#verify-another-way {
  margin-top: 10px;
}

#verify-another-way li {
  border-top: solid 1px #d4d6e3;
  padding-top: 10px;
  padding-bottom: 10px;
}

#verify-another-way li:last-child {
  border-bottom: solid 1px #d4d6e3;
}

#verify-another-way .mfa-alt-text .btn-link,
#mfa-verify #send-another-email-form .btn-link {
  padding: 0;
  color: #2c70a2;
  transition: color 250ms ease;
  height: inherit;
  font-size: 14px;
}

#verify-another-way .mfa-alt-text .btn-link:hover,
#mfa-verify #send-another-email-form .btn-link:hover {
  color: #133e5e;
}

#mfa-verify > p {
  font-size: 16px;
  margin-bottom: 6px;
}

.mfa-alt-icon {
  height: 24px;
  width: 24px;
  margin: 0;
  overflow: hidden;
  flex-grow: 0;
  flex-shrink: 0;
}

.mfa-alt-icon > svg {
  fill: black;
  width: 1.2em;
  height: 1.2em;
}

.mfa-alt-text {
  margin: 0 0 0 8px;
  flex-grow: 1;
}

.verify-back {
  max-width: 200px;
  margin-left: auto;
  margin-right: auto;
}

.verify-back a:hover {
  color: #fff;
}

#complete-form {
  text-align: center;
}

#complete-form .shield-icon {
  font-size: 3rem;
}

#complete-form p {
  font-size: 16px;
  margin-bottom: 6px;
}
/* endregion */

/* region Profile Dropdown */
.header .profile__user {
  line-height: 1.29;
  letter-spacing: 0.1px;
  color: #fff;
  padding-left: 16px;
  transition: all 100ms ease;
  display: flex;
  align-items: center;
  margin-top: -13px;
  margin-bottom: -13px;
  position: relative;
  height: 49px;
}

.header .profile__user.active .icon-chevron-down {
  -ms-transform: rotate(180deg);
  transform: rotate(180deg);
}

.header .profile__user .profile__menu {
  background-color: #fff;
  border-radius: 2px;
  box-shadow: 0 2px 8px 0 rgba(38, 40, 42, 0.1);
  position: absolute;
  top: 100%;
  right: 0;
  z-index: 30;
  display: none;
}

.header .profile__user .profile__menu .profile--view {
  padding: 16px 34px;
}

.header .profile__user .profile__menu .profile--view a {
  margin: auto;
  text-align: center;
}

.header .profile__user .profile__menu .profile--view a:hover {
  color: currentColor;
}

.header .profile__user .profile__menu .profile--logout {
  border-top: 1px solid #dfe4ec;
  background-color: #526675;
}

.header .profile__user .profile__menu .profile--logout a {
  display: -ms-flexbox;
  display: flex;
  height: 48px;
  -ms-flex-pack: center;
  justify-content: center;
  -ms-flex-align: center;
  align-items: center;
  font-family: 'Lato', Arial, sans-serif;
  font-size: 14px;
  font-weight: 400;
  font-style: normal;
  font-stretch: normal;
  line-height: 1.57;
  letter-spacing: 0.1px;
  color: #ffffff;
  transition: all 100ms ease;
}

.header .profile__user .profile__menu .profile--logout a:hover {
  background-color: #133e5e;
}

.header .profile__user .profile__menu .profile--logout a .icon-log-out {
  width: 16px;
  height: 16px;
  margin-right: 8px;
  fill: #fff;
}

.header .user__ava {
  width: 32px;
  height: 32px;
  margin-right: 8px;
  border-radius: 50%;
  overflow: hidden;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  background-color: #2c70a2;
  color: #fff;
}

.listitem__icon a.mobile_ava {
  width: 24px;
  height: 24px;
  border-radius: 50%;
  overflow: hidden;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  color: #133e5e;
  background-color: #9eb1be;
  font-weight: 700;
}

.header .user__name {
  cursor: pointer;
}

.header .user__name p {
  display: -ms-flexbox;
  display: flex;
  -ms-flex-align: center;
  align-items: center;
  white-space: nowrap;
  max-width: 150px;
  min-width: 120px;
}

.header .user__name p span {
  white-space: nowrap;
  overflow: hidden;
  display: block;
  text-overflow: ellipsis;
  flex-grow: 1;
}

.header .user__name p .icon-chevron-down {
  width: 8px;
  height: 8px;
  margin-left: 4px;
  fill: currentColor;
}

.ticket--profile {
  gap: 0 20px;
}

.ticket--profile .ticket__body_block {
  flex-grow: 1;
  width: 50%;
}

.ticket--profile .profile__control {
  display: flex;
  margin-top: 20px;
  align-items: center;
}

.ticket--profile .profile__info .subtext {
  margin-top: 8px;
}

.ticket--profile .profile__control .profile__edit:not(:first-child) {
  margin-left: 20px;
  margin-right: 20px;
}

.text-danger {
  color: red;
}

.text-success {
  color: green;
}
/* endregion */

.flex {
  display: flex;
}

.loading-overlay {
  display: none;
  position: fixed;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  background-color: rgba(0, 0, 0, 0.5);
  z-index: 9999;
}

.loading-message {
  position: absolute;
  top: 50%;
  left: 50%;
  transform: translate(-50%, -50%);
  background-color: #fff;
  padding: 20px;
  border-radius: 5px;
  box-shadow: 0 0 10px rgba(0, 0, 0, 0.1);
  text-align: center;
}

.spinner {
  border: 4px solid rgba(255, 255, 255, 0.3);
  border-radius: 50%;
  border-top: 4px solid #156cc8;
  width: 40px;
  height: 40px;
  animation: spin 1s linear infinite;
  margin: 0 auto;
}

@keyframes spin {
  0% {
    transform: rotate(0deg);
  }
  100% {
    transform: rotate(360deg);
  }
}

/* ---------------
 * BEGIN HESK LAYOUT IMPROVEMENTS
 * ---------------
 *   These css changes below contains styles that override above csses, that improve certain layouts functionality.
 *   It's kept distinctly separate from above css, for easier decoupling and seeing what was specifically overridden from the original.
*/

:root {
  --transition-time-pri: 50ms; /* i.e. hover over icons, buttons ... */
  --transition-time-sec: 150ms; /* secondary element within an element, i.e. icon anim delay within buttons */
}
/* START GENERAL SELECTORS / ELEMENTS */
.main {
  /* Required as parent has display: flex, and it can cause an issue if any of the children is wider than the remaining parent space,
    it would cause .main to expand to fit for that. BUT adding a flexed item min-width: 0, overrides the unset value which causes above behaviour. */
  min-width: 0;
}
.btn {
  cursor: pointer;
  transition: all var(--transition-time-pri) ease;
}
.btn-border:hover {
  transition: all var(--transition-time-pri) ease;
  background: #2c70a2;
  color: #ffffff;
  fill: #ffffff;
  border-color: #133e5e;
}

/* start speeding up all transitions */
.icon {
  transition: all var(--transition-time-sec) ease;
}
a {
  transition: color var(--transition-time-pri) ease;
}
.selectize-input {
  transition: all var(--transition-time-pri) ease;
}
.selectize-control .selectize-input {
  transition: all var(--transition-time-pri) ease;
}
.selectize-control .selectize-input:after {
  transition: all var(--transition-time-pri) ease;
}
.dropdown .icon-chevron-down,
.dropdown-select .icon-chevron-down {
  transition: all var(--transition-time-pri) ease;
}
.dropdown .dropdown-list > li svg,
.dropdown-select .dropdown-list > li svg {
  transition: all var(--transition-time-pri) ease;
}
.form input.form-control,
.form textarea.form-control {
  transition: all var(--transition-time-pri) ease;
}
.form select.form-control {
  transition: all var(--transition-time-pri) ease;
}
.form__search .form__search_type .type--list li {
  transition: all var(--transition-time-pri) ease;
}
.form__search .form__search_type .type--list li .icon {
  transition: all var(--transition-time-pri) ease;
}
.checkbox-custom [type='checkbox'] + label {
  transition: all var(--transition-time-pri) ease;
}
.tickets__mobile_head .btn {
  transition: all var(--transition-time-pri) ease;
}
.body a {
  transition: all var(--transition-time-pri) ease;
}
/* end speeding up all transitions */

.table-wrap {
}
.table-wrap.ignore-overflow {
  overflow-x: auto;
}
.table-wrap td a {
  text-decoration: underline;
}
.table-wrap td a:hover {
  text-decoration: none;
}

.icon-person {
  width: 0.86em;
  height: 1em;
  fill: #516b7d;
  flex-shrink: 0;
}
label .icon-person,
.label .icon-person {
  /* various labels/dropdowns, that are suggesting a user */
  margin-right: 4px;
  margin-top: -1px;
}
/* START TICKETS "more complex" common elements */
.form input.form-control,
.form textarea.form-control {
  vertical-align: middle;
}
/* style dropdown the same, exception for "right edge ones", like on ticket view */
.dropdown:not(.right),
.dropdown-select:not(.right) {
  vertical-align: middle;
}
.dropdown:not(.right):hover,
.dropdown-select:not(.right):hover {
  border-color: #133e5e;
  background-color: #2c70a2 !important;
  color: #fff;
  transition: all var(--transition-time-pri) ease;
}
.dropdown:not(.right):hover label,
.dropdown:not(.right):hover .label,
.dropdown-select:not(.right):hover label,
.dropdown-select:not(.right):hover .label,
.dropdown:not(.right):hover label span,
.dropdown:not(.right):hover .label span,
.dropdown-select:not(.right):hover label span,
.dropdown-select:not(.right):hover .label span {
  color: #fff !important;
}
/* only change color for 1-level down icons, not i.e. for within <li> elements*/
.dropdown:not(.right):hover > * > .icon,
.dropdown:not(.right):hover > * > .icon,
.dropdown-select:not(.right):hover > * > .icon,
.dropdown-select:not(.right):hover > * > .icon {
  transition: all var(--transition-time-sec) ease;
  color: #fff !important;
  fill: #fff !important;
}
/* we're applying the dropdown style on labels, as the click events work on them, so this ensures they work over the whole area properly
 Note 1: Generally we need only 2 selectors, BUT we have to account for an edge case with .priority fields, which shouldn't be treated as selectso in tables,
 but SHOULD be when in form-group (i.e. not on listing tickets, but yes when creating)
 Note 2: We actually have to double those selectors AS WELL, as some HTML uses .label class, and some <label> elements
 Note 3: as label in prev design had 5px padding, we have to give it 5 more side padding (i.e. 17px instead of 12px) to make it the same spacing
*/
.dropdown:not(.right) .label,
.dropdown-select:not(.right) .label,
.form-group .dropdown:not(.right) .label,
.form-group .dropdown-select:not(.right) .label,
.dropdown:not(.right) label,
.dropdown-select:not(.right) label,
.form-group .dropdown:not(.right) label,
.form-group .dropdown-select:not(.right) label {
  display: inline-flex;
  border-radius: 2px;
  border: solid 1px #2c70a2;
  box-shadow: none;
  padding: 0 11px 0 17px !important; /* unfortunately !important necessary to easily overwrite some broader selectors */

  /* use dynamic combo of height + min-height + line-height to ensure that the selects can scale & fit any content inside them (i.e. multiple rows) */
  height: max-content;
  min-height: 40px;
  line-height: 1.7;
  -ms-flex-align: center;
  align-items: center;
  transition: all var(--transition-time-pri) ease;
  vertical-align: middle;
}

.dropdown:not(.right) .dropdown-list .label,
.dropdown-select:not(.right) .dropdown-list .label,
.form-group .dropdown:not(.right) .dropdown-list .label,
.form-group .dropdown-select:not(.right) .dropdown-list .label,
.dropdown:not(.right) .dropdown-list label,
.dropdown-select:not(.right) .dropdown-list label,
.form-group .dropdown:not(.right) .dropdown-list label,
.form-group .dropdown-select:not(.right) .dropdown-list label {
  min-width: calc(
    100% + 2px
  ); /* make it at least wide as parent, + 2extra px for parent's border*/
}

.dropdown .icon-chevron-down,
.dropdown-select .icon-chevron-down {
  margin-left: 12px; /* account for a bit extra margin, as with label being flex, it now removes the whitespace*/
}
.selectize-control:not(.read-write) .selectize-input:hover,
.selectize-control:not(.read-write) .selectize-input:focus-visible {
  color: #ffffff;
  border-color: #133e5e;
  background-color: #2c70a2 !important;
}
.selectize-control .selectize-input:hover::after,
.selectize-control .selectize-input:focus-visible::after {
  transition: all var(--transition-time-sec) ease;
  color: #ffffff;
  fill: #ffffff;
  filter: brightness(0%) invert(100%); /* use filter, as it's using a greyish background image for chevron*/
  opacity: 1 !important;
}
.selectize-control .selectize-input:hover ::placeholder,
.selectize-control .selectize-input:focus-visible ::placeholder {
  color: #ffffff;
  opacity: 1;
}
.selectize-control.read-write .selectize-input:not(.focus):hover,
.selectize-control.read-write
  .selectize-input:not(.focus).dropdown-active:hover {
  /* have to have this one as extra to ensure it overwrites app.css */
  color: #ffffff;
  border-color: #133e5e;
  background-color: #2c70a2 !important;
}
.selectize-dropdown-content .no-results {
  padding: 5px 10px;
}
.checkbox-custom [type='checkbox'] + label:hover::before {
  background: #bdd3e3;
}
.radio-custom [type='radio'] + label:hover::before,
.radio-custom [type='radio'] + label:hover::before {
  background: #bdd3e3;
}
.dropdown-select .label {
  margin-right: 0;
}
/* Classes for ADA/screen-reading purposes: I.e. to keep elements in DOM available for screen readers, but hiding them visually
Here is a style that will hide the text off screen so that it is only found by screen reading software: */
.screen-reader-text,
.skiplink {
  border: 0;
  clip: rect(1px, 1px, 1px, 1px);
  clip-path: inset(50%);
  height: 1px;
  margin: -1px;
  overflow: hidden;
  padding: 0;
  position: absolute;
  width: 1px;
  word-wrap: normal !important;
}
.screen-reader-text:focus,
.skiplink:focus {
  background-color: #eee;
  clip: auto !important;
  clip-path: none;
  color: #444;
  display: block;
  font-size: 1em;
  height: auto;
  left: 5px;
  line-height: normal;
  padding: 15px 23px 14px;
  text-decoration: none;
  top: 5px;
  width: auto;
  z-index: 100000;
}
.grecaptcha-badge {
  /* Recaptcha should be hidden from screen readers */
  visibility: hidden;
}
/* START - header/profile menu */
.header .user__name p {
  min-width: unset;
}
.header .profile__user .profile__menu {
  padding: 10px 20px;
}
.header .profile__user .profile__menu .profile--view {
  padding: 0;
}
.header .profile__user .profile__menu .profile--view {
  margin-bottom: 5px;
}
.header .dropdown:not(.right):hover,
.header .dropdown-select:not(.right):hover {
  border: none;
  background-color: unset !important;
}
.header__lang .dropdown:not(.right) .label,
.header__lang .dropdown-select:not(.right) .label {
  border: none;
}

/* START submit support request */
#cc-link {
  min-width: 152px;
  height: 40px;
  background-color: #2c70a2;
  color: #fff;
  font-weight: 600;
  transition: all var(--transition-time-pri) ease;
  text-decoration: none;
  border: 1px solid #133e5e;
  width: max-content;

  display: flex;
  -ms-flex-pack: center;
  justify-content: center;
  -ms-flex-align: center;
  align-items: center;
  cursor: pointer;
}
#cc-link:hover {
  background-color: #133e5e;
}
#cc-link a {
  color: white;
  /* Fix for full-button click taking effect */
  width: 100%;
  height: 100%;
  display: flex;
  justify-content: center;
  align-items: center;
}
.form-submit-ticket .form-group,
.form-submit-ticket .param {
  margin-bottom: 20px;
}
.dropzone {
  padding: 0 20px; /* side padding looks better*/
}

/* START my_tickets */
.table-wrap .pager {
  margin-top: 10px;
}

/* START ticket */
.ticket__body,
.ticket__params {
  min-width: 0; /* this helps prevents default flex behaviour where flex items will automatically fit their minimal content, possibly overflowing their parent */
}
.ticket__body_block {
  padding: 15px 24px 15px;
}
.ticket__body_block .block--head .contact.grid .cc {
  display: flex;
  flex-wrap: wrap;
  gap: 5px 0;
}
.ticket__body_block .block--head .contact.grid .requester-header {
  min-width: max-content;
}
.ticket__body_block .block--head .contact.grid .cc-header {
  min-width: max-content;
}
.ticket__body_block h3 {
  margin-bottom: 1em;
}
.ticket__body_block .block--head .contact .dropdown.customer {
  box-shadow: none;
  border-radius: 3px; /* required due to hover background, as label has box shadow and is rounded a bit */
}
.ticket__body_block .block--head .contact .dropdown.customer .label,
.ticket__body_block .block--head .contact .dropdown.customer label {
  min-height: 2em !important; /* unfortunately !important necessary to easily overwrite some broader selectors */
  padding: 0 12px 0 12px !important; /* exception to make it narrower, as label no longer had 5px extra padding in original design */

  border: none;
  box-shadow: inset 2px 1px 2px #f3f4f4, inset -2px -1px 2px #f3f4f4;
}
.ticket__body_block .block--head .contact .dropdown.customer:hover .label,
.ticket__body_block .block--head .contact .dropdown.customer:hover label {
  box-shadow: inset 2px 1px 2px #205c88, inset -2px -1px 2px #205c88;
}
.ticket .ticket__params .dropdown-select {
  border-radius: 3px; /* required due to hover background, as label has box shadow and is rounded a bit */
}
.ticket .ticket__params .dropdown-select .label,
.ticket .ticket__params .dropdown-select label {
  min-height: 2em !important; /* unfortunately !important necessary to easily overwrite some broader selectors */
  padding: 0 12px 0 12px !important; /* exception to make it narrower, as label no longer had 5px extra padding in original design */

  border: none;
  box-shadow: inset 2px 1px 2px #f3f4f4, inset -2px -1px 2px #f3f4f4;
}
.checkbox-custom .dropdown-select:not(.right) .label,
.checkbox-custom .dropdown-select:not(.right) label {
  min-height: 2em !important; /* unfortunately !important necessary to easily overwrite some broader selectors */
}
.ticket .ticket__params .dropdown-select:hover .label,
.ticket .ticket__params .dropdown-select:hover label {
  box-shadow: inset 2px 1px 2px #205c88, inset -2px -1px 2px #205c88;
}
.ticket__body_block:not(:first-child) .block--head .contact {
  display: flex; /* first-child is full ticket info, so it's a simple way to differentiate without DOM changes */
}
.ticket__body_block .block--head .contact .requester time {
  margin-left: 0;
}
.ticket__body_block .block--head .contact time {
  margin-left: 2px;
}
/* h2 same visual as h4, as it was reworked for SEO/semantic reasons */
.ticket__params .params--block h2,
.ticket__params .params--block h4 {
  padding: 8px 16px 8px 16px;
}
.ticket__body_block .block--description:last-child {
  margin-bottom: 0;
}
.ticket__body_block .block--head .btn.btn-action {
  align-self: flex-start;
}
.custom-field-title {
  line-height: 1.8;
}
/* START knowledge base */
.topics__list a {
  margin: 5px 0;
}

/* START MFA */
.step-bar li:last-child {
  width: max-content;
}
.step-item h3 {
  margin-top: 1em;
  margin-bottom: 1em;
}
/* END MFA */

/* ---------------
 * END HESK LAYOUT IMPROVEMENTS
 * ---------------
*/

/* ---------------
 * BEGIN RESPONSIVE LAYOUT IMPROVEMENTS
 * ---------------
 *   These css changes below contains additional responsive improvements that override the above original CSS.
 *   It's kept distinctly separate from above css, for easier decoupling and seeing what was specifically overridden from the original.
*/

@media screen and (max-width: 900px) {
  .btn--blue-border,
  .btn-full {
    /* don't make them lower, as it looks better if they remain high*/
    height: 40px !important;
  }
  .table-wrap {
    padding: 5px;
  }
  .table-wrap .table {
    font-size: 12px;
  }
  .table-wrap .table tbody td,
  .table-wrap .table thead th {
    padding: 7px 5px;
  }
  .table-wrap .table tbody td.table__first_th,
  .table-wrap .table thead th.table__first_th {
    padding: 7px 5px 7px 10px;
  }

  .cust-help .contr {
    padding: 0 10px;
  }

  .search__form .form-group {
    flex-wrap: wrap;
  }
  .search__form .search__submit {
    bottom: auto;
    margin: 0;
    top: 11px;
  }
  #kb_search {
    flex: 1;
    width: auto;
  }
  #search-button {
    height: inherit !important;
    flex: 1;
  }

  /* MFA */
  #formNeedValidation div[data-step] {
    margin: 10px 0;
  }
  .step-bar {
    margin: 0 -10px;
    padding: 0 10px;
  }
}

@media screen and (max-width: 640px) {
  .cust-help .contr {
    padding: 0 5px;
  }

  #search-button {
    height: 40px !important;
    margin-left: 0;
    margin-top: 10px;
    flex-basis: 100%;
  }
  /* START knoweledgebase */
  .preview {
    padding: 20px 10px 10px 10px;
  }
  .topics {
    padding: 15px 10px 0 10px; /* 0 bottom padding is compensated by bottom margin of categories */
  }
  .topics__list a {
    margin: 10px 0; /* extra touch space */
  }

  /* table tickets page */
  .ticket__body_block {
    padding: 10px;
  }
  .form-submit-ticket {
    padding: 10px;
  }
}

@media screen and (max-width: 480px) {
  #kb_search {
    flex-basis: 100%;
  }
  form[action='my_tickets.php'] #kb_search {
    /* we only want bottom margin on my_tickets search, not on others */
    margin-bottom: 10px;
  }
  .search__form .form-group .selectize-control .selectize-input {
    height: 40px !important;
  }
  #search-button {
    margin-left: 10px;
    margin-top: 0;
    height: 40px !important;
    flex-basis: auto;
  }
  .search__title {
    font-size: 20px;
  }

  .navlink__title {
    font-size: 18px;
  }

  .navlink__descr {
    font-size: 14px;
    line-height: 1.4;
  }

  .contr {
    padding: 0 10px;
  }

  .preview {
    padding: 12px;
  }

  .icon-in-circle {
    min-width: 40px;
    height: 40px;
  }
}

/* ---------------
 * END RESPONSIVE LAYOUT IMPROVEMENTS
 * ---------------
*/

/*Custom Priority CSS */
.priority_img {
  width: 16px;
  height: 0px;
  border-right: 3.5px solid transparent;
  border-top: 7px solid #000;
  border-left: 7px solid #000;
  border-bottom: 7px solid #000;
  border-top-left-radius: 3px;
  border-top-right-radius: 0px;
  border-bottom-left-radius: 3px;
  border-bottom-right-radius: 0px;
  display: inline-flex;
  margin: auto;
}
.priority_dwn {
  margin-left: 4px;
  margin-right: 10px;
}
.ml5 {
  margin-left: 5px;
}
/*Custom Priority CSS*/